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CompanyCam Outage History

Daily provider-status observations and published incident history for CompanyCam.

Operational

CompanyCam is operational. Verified . Official provider source.

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91.9% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.7% 30 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Admin and Manager users cannot rename, duplicate, or delete Advanced Checklists (web + mobile)
minor Observed active window 19m

View incident details and source

Started:

Web App Mobile App
identified
We believe that we have found the source of the issue. Working on the fix.
August 2026
The web app is not loading
critical Observed active window 21m

View incident details and source

Started:

Web App
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Users are reporting problems downloading photos on the Web app
major Observed active window 1h 17m

View incident details and source

Started:

Web App
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.

Legacy Incident Archive

21 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Walkthrough notes aren't generating completed pages in the mobile app
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being tested.
investigating
We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.
July 2026
App Degradation
major Source not attested
Last archived state: resolved
View archived record details
investigating
We’re currently investigating an issue causing data to not load in the app. Some users may have issues fetching data. Our team is working to restore normal functionality. We apologize for the disruption and will provide another update as more information becomes available.
We're seeing general app unresponsiveness, photos not uploading, and projects not loading on the project feed after creation
major Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
The mobile app is crashing for some Android users
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Photo downloads on the web app are not working or taking too long to download
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Some users on an active trial are seeing "Your account is currently inactive." when trying to log in via the mobile app
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
App is down / unresponsive
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
The photo / uploads queue is caught up and behaving normally. We will continue to monitor the situation.
monitoring
The app is up in a degraded performance state (delayed photo / background work). We will continue to monitor the situation.
investigating
App is recovering but photo upload/processing seems delayed. We're continuing our investigation.
investigating
The app is down and unresponsive. We are investigating.
Pages and Files can't be converted to Checklists on mobile and web
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Users on web and mobile are unable to convert Pages and Files to Checklists. We are currently investigating the issue.
Issues exporting PDFs on the web and mobile apps
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Investigating issue: User on the web and mobile apps are unable to export PDFs, when attempting an error message is displayed that something went wrong.
June 2026
Write actions in Corporate Portal are failing
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing positive results from testing. Will continue to monitor this issue for a few more hours.
monitoring
Fix is deployed. Running extra tests to validate.
identified
Admins are unable to perform actions that change/make-new-things in the Corporate Portal (i.e. i.e. export checklists, create checklist template). Reading/viewing things in Portal continues to work.
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