CompanyCam Outage History
Uptime record, past incidents, and downtime history for CompanyCam.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.3% | 15 | 1 |
| July 2026 | 71% | 31 | 9 |
| June 2026 | 86.7% | 30 | 4 |
| May 2026 | 93.3% | 15 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Walkthrough notes aren't generating completed pages in the mobile app
Started: Aug 14, 4:19 PM
identified
The issue has been identified and a fix is being tested.
Aug 14, 5:41 PM
investigating
We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.
Aug 14, 4:19 PM
July 2026
App Degradation
Started: Jul 28, 12:20 PM
investigating
We’re currently investigating an issue causing data to not load in the app. Some users may have issues fetching data.
Our team is working to restore normal functionality. We apologize for the disruption and will provide another update as more information becomes available.
Jul 28, 12:20 PM
We're seeing general app unresponsiveness, photos not uploading, and projects not loading on the project feed after creation
Started: Jul 24, 6:44 PM
identified
We are continuing to work on a fix for this issue.
Jul 25, 2:45 AM
identified
We are continuing to work on a fix for this issue.
Jul 25, 2:21 AM
identified
We are continuing to work on a fix for this issue.
Jul 25, 2:08 AM
identified
We are continuing to work on a fix for this issue.
Jul 25, 1:56 AM
identified
We are continuing to work on a fix for this issue.
Jul 25, 1:38 AM
identified
We are continuing to work on a fix for this issue.
Jul 25, 1:24 AM
identified
The issue has been identified and a fix is being implemented.
Jul 25, 1:02 AM
monitoring
We are continuing to monitor for any further issues.
Jul 25, 12:44 AM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 11:50 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 11:28 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 10:42 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 24, 10:27 PM
identified
We are continuing to work on a fix for this issue.
Jul 24, 10:07 PM
identified
We are continuing to work on a fix for this issue.
Jul 24, 9:46 PM
identified
We are continuing to work on a fix for this issue.
Jul 24, 9:28 PM
identified
The issue has been identified and a fix is being implemented.
Jul 24, 9:11 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 8:55 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 8:23 PM
monitoring
We are continuing to monitor for any further issues.
Jul 24, 7:51 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 24, 7:38 PM
identified
The issue has been identified and a fix is being implemented.
Jul 24, 7:37 PM
investigating
We are continuing to investigate this issue.
Jul 24, 7:22 PM
investigating
We are continuing to investigate this issue.
Jul 24, 7:02 PM
investigating
We are currently investigating this issue.
Jul 24, 6:44 PM
The mobile app is crashing for some Android users
Started: Jul 23, 12:22 PM
monitoring
We are continuing to monitor for any further issues.
Jul 23, 1:37 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 23, 1:22 PM
identified
We are continuing to work on a fix for this issue.
Jul 23, 1:14 PM
identified
We are continuing to work on a fix for this issue.
Jul 23, 1:02 PM
identified
The issue has been identified and a fix is being implemented.
Jul 23, 12:45 PM
investigating
We are currently investigating this issue.
Jul 23, 12:22 PM
Photo downloads on the web app are not working or taking too long to download
Started: Jul 22, 4:51 PM
identified
We are continuing to work on a fix for this issue.
Jul 22, 5:23 PM
identified
The issue has been identified and a fix is being implemented.
Jul 22, 5:01 PM
investigating
We are currently investigating this issue.
Jul 22, 4:51 PM
Some users on an active trial are seeing "Your account is currently inactive." when trying to log in via the mobile app
Started: Jul 21, 5:39 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 21, 6:23 PM
identified
The issue has been identified and a fix is being implemented.
Jul 21, 6:12 PM
investigating
We are continuing to investigate this issue.
Jul 21, 5:59 PM
investigating
We are currently investigating this issue.
Jul 21, 5:39 PM
App is down / unresponsive
Started: Jul 15, 3:04 PM
monitoring
The photo / uploads queue is caught up and behaving normally. We will continue to monitor the situation.
Jul 15, 3:47 PM
monitoring
The app is up in a degraded performance state (delayed photo / background work). We will continue to monitor the situation.
Jul 15, 3:36 PM
investigating
App is recovering but photo upload/processing seems delayed. We're continuing our investigation.
Jul 15, 3:09 PM
investigating
The app is down and unresponsive. We are investigating.
Jul 15, 3:04 PM
Pages and Files can't be converted to Checklists on mobile and web
Started: Jul 10, 1:29 PM
investigating
Users on web and mobile are unable to convert Pages and Files to Checklists.
We are currently investigating the issue.
Jul 10, 1:29 PM
Issues exporting PDFs on the web and mobile apps
Started: Jul 8, 2:23 PM
investigating
We are continuing to investigate this issue.
Jul 8, 2:24 PM
investigating
Investigating issue:
User on the web and mobile apps are unable to export PDFs, when attempting an error message is displayed that something went wrong.
Jul 8, 2:23 PM
June 2026
Write actions in Corporate Portal are failing
Started: Jun 16, 5:54 PM
monitoring
We are seeing positive results from testing. Will continue to monitor this issue for a few more hours.
Jun 16, 6:21 PM
monitoring
Fix is deployed. Running extra tests to validate.
Jun 16, 6:07 PM
identified
Admins are unable to perform actions that change/make-new-things in the Corporate Portal (i.e. i.e. export checklists, create checklist template). Reading/viewing things in Portal continues to work.
Jun 16, 5:54 PM
On Web, Some users are seeing a loading spinner and are unable to view all of a project's photos
Started: Jun 12, 4:07 PM
identified
The issue has been identified and a fix is being implemented.
Jun 12, 4:15 PM
investigating
The team is currently investigating the issue.
Jun 12, 4:07 PM
Page Exports to PDF are broken on Web
Started: Jun 8, 8:12 PM
identified
The issue has been identified, and the team is working towards a fix.
Jun 8, 8:24 PM
investigating
We are currently investigating the issue.
Page PDF Exports are functional on Mobile.
Jun 8, 8:12 PM
Users are intermittently seeing "Well, shoot" when trying to use Global Search on Web
Started: Jun 4, 7:23 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 4, 8:16 PM
investigating
We are currently investigating the issue.
Jun 4, 7:23 PM
May 2026
Pages with images are unable to be exported to PDF
Started: May 18, 6:50 PM
identified
We are currently investigating an issue affecting Pages. Customers cannot export a page to PDF if it contains images. We will provide updates here as we learn more.
May 18, 6:50 PM
Issue persisting changes to AI created Pages in Web and Mobile
Started: May 13, 4:20 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 13, 5:27 PM
identified
The issue has been identified and a fix is being implemented and tested.
May 13, 4:39 PM
investigating
We are currently investigating this issue.
May 13, 4:20 PM
ServiceTitan Degradation
Started: May 7, 5:22 PM
monitoring
We're currently experiencing errors related to a ServiceTitan service interruption. The error indicates their service is suspended for maintenance. We will share an update as soon as we have one.
We appreciate your patience in the meantime.
May 7, 5:22 PM
Renaming a Page from the list view in Mobile results in Page contents being erased
Started: May 7, 3:53 PM
identified
The issue has been identified on mobile version 10.0.20 and our engineering team is working on a fix.
May 7, 3:53 PM
April 2026
Jobber Integration Connectivity Issue
Started: Apr 27, 11:57 PM
identified
We are currently investigating an issue affecting connections between CompanyCam and Jobber. Some users may experience disruptions when syncing or accessing Jobber-linked data.
Our team is actively working on a resolution and we expect this to be fully resolved by 10:00 AM EST on April 28th.
Apr 27, 11:57 PM
'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers.
Started: Apr 3, 7:43 PM
monitoring
Applying a second fix. Team continues to monitor the situation.
Apr 3, 10:07 PM
monitoring
Fix has been applied. Team is monitoring the situation.
Apr 3, 8:40 PM
identified
'Smart Groups' is also affected.
Applying fix to restore proper access for both Smart Groups and Guest Access.
Apr 3, 8:07 PM
investigating
'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
Apr 3, 7:43 PM
Background work is delayed: Integrations sync is delayed
Started: Apr 2, 6:56 PM
monitoring
Background work is catching up. Team is monitoring for signs of increasing delays.
Apr 2, 6:58 PM
identified
Known affected services:
- Dropbox/Sharepoint/Pipedrive sync is delayed
- Google calendar syncing is delayed
- Recap Emails are delayed
- Certain counts in the app aren't been updated
Apr 2, 6:56 PM
App freeze when zooming in on a photo
Started: Apr 2, 2:28 PM
monitoring
Over-the-air fix has been released. Restart the app with a good network connection in order to receive the update.
We are monitoring the situation to verify that the update is being applied successfully.
Apr 2, 3:43 PM
identified
Root cause identified. The Team is testing a fix.
We are aiming to do an over-the-air update. Update will apply on application start.
Apr 2, 2:37 PM
investigating
Our app is freezing when zooming in on a photo. Potentially impacting 1% of users on iOS (v10.0.14). We are investigating.
If your app freezes, please restart the app (close, open it). Avoid zooming in on photos.
Apr 2, 2:28 PM