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CompanyCam Outage History

Uptime record, past incidents, and downtime history for CompanyCam.

Checking current status...
85.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 85.2% 27 4
May 2026 83.9% 31 5
April 2026 86.7% 30 4
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Write actions in Corporate Portal are failing
minor

Started: Jun 16, 5:54 PM

monitoring
We are seeing positive results from testing. Will continue to monitor this issue for a few more hours.
Jun 16, 6:21 PM
monitoring
Fix is deployed. Running extra tests to validate.
Jun 16, 6:07 PM
identified
Admins are unable to perform actions that change/make-new-things in the Corporate Portal (i.e. i.e. export checklists, create checklist template). Reading/viewing things in Portal continues to work.
Jun 16, 5:54 PM
On Web, Some users are seeing a loading spinner and are unable to view all of a project's photos
minor

Started: Jun 12, 4:07 PM

identified
The issue has been identified and a fix is being implemented.
Jun 12, 4:15 PM
investigating
The team is currently investigating the issue.
Jun 12, 4:07 PM
Page Exports to PDF are broken on Web
minor

Started: Jun 8, 8:12 PM

identified
The issue has been identified, and the team is working towards a fix.
Jun 8, 8:24 PM
investigating
We are currently investigating the issue. Page PDF Exports are functional on Mobile.
Jun 8, 8:12 PM
Users are intermittently seeing "Well, shoot" when trying to use Global Search on Web
minor

Started: Jun 4, 7:23 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 4, 8:16 PM
investigating
We are currently investigating the issue.
Jun 4, 7:23 PM
May 2026
Pages with images are unable to be exported to PDF
major

Started: May 18, 6:50 PM

identified
We are currently investigating an issue affecting Pages. Customers cannot export a page to PDF if it contains images. We will provide updates here as we learn more.
May 18, 6:50 PM
Issue persisting changes to AI created Pages in Web and Mobile
minor

Started: May 13, 4:20 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 13, 5:27 PM
identified
The issue has been identified and a fix is being implemented and tested.
May 13, 4:39 PM
investigating
We are currently investigating this issue.
May 13, 4:20 PM
ServiceTitan Degradation

Started: May 7, 5:22 PM

monitoring
We're currently experiencing errors related to a ServiceTitan service interruption. The error indicates their service is suspended for maintenance. We will share an update as soon as we have one. We appreciate your patience in the meantime.
May 7, 5:22 PM
Renaming a Page from the list view in Mobile results in Page contents being erased
minor

Started: May 7, 3:53 PM

identified
The issue has been identified on mobile version 10.0.20 and our engineering team is working on a fix.
May 7, 3:53 PM
April 2026
Jobber Integration Connectivity Issue
minor

Started: Apr 27, 11:57 PM

identified
We are currently investigating an issue affecting connections between CompanyCam and Jobber. Some users may experience disruptions when syncing or accessing Jobber-linked data. Our team is actively working on a resolution and we expect this to be fully resolved by 10:00 AM EST on April 28th.
Apr 27, 11:57 PM
'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers.
minor

Started: Apr 3, 7:43 PM

monitoring
Applying a second fix. Team continues to monitor the situation.
Apr 3, 10:07 PM
monitoring
Fix has been applied. Team is monitoring the situation.
Apr 3, 8:40 PM
identified
'Smart Groups' is also affected. Applying fix to restore proper access for both Smart Groups and Guest Access.
Apr 3, 8:07 PM
investigating
'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
Apr 3, 7:43 PM
Background work is delayed: Integrations sync is delayed
major

Started: Apr 2, 6:56 PM

monitoring
Background work is catching up. Team is monitoring for signs of increasing delays.
Apr 2, 6:58 PM
identified
Known affected services: - Dropbox/Sharepoint/Pipedrive sync is delayed - Google calendar syncing is delayed - Recap Emails are delayed - Certain counts in the app aren't been updated
Apr 2, 6:56 PM
App freeze when zooming in on a photo
minor

Started: Apr 2, 2:28 PM

monitoring
Over-the-air fix has been released. Restart the app with a good network connection in order to receive the update. We are monitoring the situation to verify that the update is being applied successfully.
Apr 2, 3:43 PM
identified
Root cause identified. The Team is testing a fix. We are aiming to do an over-the-air update. Update will apply on application start.
Apr 2, 2:37 PM
investigating
Our app is freezing when zooming in on a photo. Potentially impacting 1% of users on iOS (v10.0.14). We are investigating. If your app freezes, please restart the app (close, open it). Avoid zooming in on photos.
Apr 2, 2:28 PM
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