Users are reporting problems downloading photos on the Web app
View the provider incident record →Current answer
CompanyCam experienced a major incident: Users are reporting problems downloading photos on the Web app. The provider currently marks this incident Identified.
Incident Lifecycle
Affected Components
Web App
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
Aug 25, 2026 at 9:18 PM UTC
Identified
We are continuing to work on a fix for this issue.
Aug 25, 2026 at 9:05 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 25, 2026 at 8:39 PM UTC
Investigating
We are currently investigating this issue.
Aug 25, 2026 at 8:22 PM UTC
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