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CloudSigma Outage History

Uptime record, past incidents, and downtime history for CloudSigma.

Checking current status...
39.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 48.1% 27 14
May 2026 45.2% 31 17
April 2026 26.7% 30 22
March 2026 33.3% 3 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
[MNL] Web VNC unavailable
minor

Started: Jun 14, 12:41 PM

investigating
CloudSigma would like to inform you that the WebVNC feature through the "Display VNC" button in the CloudSigma WebApp in Manila 1 cloud is location is unavailabe. VNC is still usable via the "VNC URL" feature with 3rd party clients. Our team is actively investigating the matter. Thank you for your patience and understanding.
Jun 14, 12:41 PM
[MTY] Unavailable hosts
minor

Started: Jun 5, 12:25 AM

investigating
CloudSigma would like to inform you that currently, there is degraded performance of the platform in the Monterrey cloud location, and some VMs may experience a delay in I/O operations and even a state of kernel wait. Our team is actively working to restore the services as quickly as possible. We will continue to provide updates as more information becomes available.
Jun 5, 1:19 AM
investigating
CloudSigma would like to inform you that we are currently experiencing an intermittent issue affecting some of our hosts in the Monterrey cloud location. No customer VMs are affected. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.
Jun 5, 12:25 AM
[FRA] API Degraded Performance
minor

Started: Jun 2, 8:46 PM

investigating
CloudSigma would like to inform you that currently, we are experiencing an issue affecting some of our compute hosts in the Frankfurt cloud location. The running machines remain operational, but they may show as Unavailable, which could prevent actions such as stopping, starting, or cloning them. Our administrators are working to resolve it as soon as possible.
Jun 2, 8:46 PM
May 2026
[FRA] Inaccessible PaaS Panels
minor

Started: May 27, 4:28 PM

investigating
CloudSigma would like to inform you that we are currently experiencing issues with the PaaS Panels in the Frankfurt Cloud location. Our Operations teams are working on resolving the situation. Updates will be announced as soon as provided. Please accept our sincere apologies for any inconvenience caused.
May 27, 4:28 PM
[RUH] Degraded Network Performance
minor

Started: May 24, 12:44 PM

investigating
We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss. We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.
May 24, 12:44 PM
[RUH] Network Issues
major

Started: May 24, 9:57 AM

investigating
CloudSigma would like to inform you that the issue affecting our WebApp has subsided. We are still observing packet loss on the cloud and are in contact with our service provider to investigate the matter further. Thank you for your patience and understanding on the matter.
May 24, 10:30 AM
investigating
CloudSigma would like to inform you that we are facing issues with the Riyadh webapp being unavailable. We are investigating the cause of the issue. Virtual machines on the cloud are not reachable. We apologize for any inconvenience caused. Our operations team is investigating the matter
May 24, 9:57 AM
[MTY] Unavailable hosts
minor

Started: May 17, 5:28 PM

monitoring
CloudSigma would like to inform you that the affected hosts in the Monterrey cloud location are operational. Our team continues to monitor and review the environment to ensure platform stability following the incident. We will provide further updates if additional information becomes available.
May 17, 7:38 PM
identified
CloudSigma would like to inform you that we are currently experiencing an issue affecting some of our vhosts in the Monterrey cloud location. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.
May 17, 5:28 PM
April 2026
[RUH] WebApp Issue
minor

Started: Apr 29, 6:14 AM

identified
CloudSigma would like to inform you that the WebApp availability issues in the Riyadh cloud location are related to a Cloudflare incident. There is no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident. Please find the status page of Cloudflare:https://www.cloudflarestatus.com/incidents/yg4t0swj39fg
Apr 29, 6:24 AM
investigating
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 29, 6:14 AM
[RUH] Degraded API Performance
minor

Started: Apr 28, 5:27 AM

investigating
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 28, 5:27 AM
[RUH] Degraded API Performance
minor

Started: Apr 27, 9:35 AM

investigating
CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability. If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
Apr 27, 11:35 AM
investigating
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp going in and out of availability; there is no impact to running Virtual Machines on the cloud Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 27, 9:35 AM
[ZRH] Degraded API Performance
minor

Started: Apr 27, 9:27 AM

identified
CloudSigma would like to inform you that we are facing a performance issue with the API in the ZRH cloud location. Users may experience interruptions and VMs going in and out of availability. Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 27, 9:27 AM
[GVA][ZRH] Degraded API Performance
minor

Started: Apr 15, 6:28 AM

identified
CloudSigma would like to inform you that the API performance issue in the ZRH cloud location has been resolved. During the incident, users may have experienced issues with API operations, as well as virtual machines getting stuck in stopping or starting states, and instances appearing as unavailable. We are still working on resolving a separate issue affecting the GVA location. We apologize for any inconvenience caused.
Apr 15, 11:46 AM
investigating
CloudSigma would like to inform you that we are facing a performance issue with the API in the GVA & ZRH cloud locations. Users may experience interruptions and VMs going in and out of availability. Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 15, 6:28 AM
[MNL] Network Issue
major

Started: Apr 13, 4:04 PM

investigating
Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. As a result, WebApp and virtual machines within this network may be intermittently unreachable. Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
Apr 13, 4:04 PM
[CAI] Unavailable WebApp
major

Started: Apr 9, 11:32 PM

identified
CloudSigma would like to inform you that the issue affecting the CAI location is related to an upstream ISP connectivity problem which may lead to limited or unavailable access to the platform, including the WebApp and API (UI/MI). Our team is actively working to restore normal routing and connectivity as soon as possible. We will continue to provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Apr 9, 11:53 PM
investigating
CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.
Apr 9, 11:32 PM
[CAI] Unavailable WebApp
major

Started: Apr 1, 11:27 PM

investigating
CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.
Apr 1, 11:27 PM
[CAI] Unavailable WebApp
major

Started: Apr 1, 5:17 PM

investigating
CloudSigma would like to inform you that the issue affecting our CAI location is still ongoing. The issue has been identified as related to an upstream ISP connectivity problem, which is currently affecting access to the CAI location and the services hosted within it. As a result, access to services in this location is currently disrupted. Our team is actively working to restore normal routing and connectivity as soon as possible. We will continue to provide updates as more information bec...
Apr 1, 8:32 PM
investigating
CloudSigma would like to inform you that currently, we are experiencing an issue with the availability of the web application in our Cairo location. Not all running services and machines are impacted by this issue. Our administrators are working to resolve it as soon as possible.
Apr 1, 5:17 PM
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