New Multi-region uptime checks and custom-domain status pages

Cloudability Outage History

Daily provider-status observations and published incident history for Cloudability.

Under maintenance

Cloudability is reporting under maintenance. Verified . Official provider source.

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0% of 27 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Multi-Application Intermittent Service Disruption
maintenance

View incident details and source

Started:

API API API API API API API API API Login/SSO (Frontdoor) Login/SSO (frontdoor-usgov) Login/SSO (Frontdoor-eu) Login/SSO (Frontdoor-au) Login/SSO (Frontdoor) Access and User Management (frontdoor-us2.apptio.com) Access and User Management (frontdoor-in.apptio.com) Access and User Management (frontdoor-jp.apptio.com) Access and User Management (frontdoor-ca.apptio.com) Web App Web App Web App Web App Web App Web App Web App Web App Web App Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Reporting Container Insights Anomaly Detection Container Insights Container Insights Container Insights Container Insights Container Insights Container Insights Container Insights Commitments Anomaly Detection Advanced Containers (powered by Kubecost) Advanced Containers (powered by Kubecost) Advanced Containers (powered by Kubecost) Advanced Containers (powered by Kubecost) Advanced Containers (powered by Kubecost) Advanced Containers (powered by Kubecost) Advanced Containers (powered by Kubecost) Rightsizing Anomaly Detection Anomaly Detection Anomaly Detection Anomaly Detection Scorecards Anomaly Detection Anomaly Detection Anomaly Detection Automation Scorecards Scorecards Scorecards Scorecards Resource Inventory Scorecards Scorecards Scorecards Data Collection - Amazon Web Services (AWS) Resource Inventory Resource Inventory Resource Inventory Resource Inventory Commitments Resource Inventory Resource Inventory Resource Inventory Commitments Data Collection - Microsoft Azure Commitments Commitments Commitments Savings Automation Commitments Commitments Commitments Data Collection - Google Cloud Platform (GCP) Savings Automation Savings Automation Savings Automation Savings Automation Rightsizing Savings Automation Savings Automation Savings Automation Rightsizing Data Collection - Datadog Rightsizing Rightsizing Rightsizing Automation Rightsizing Rightsizing Rightsizing Automation Data Collection - New Relic Automation Automation Automation Financial Planning Automation Automation Automation Report Exports Financial Planning Financial Planning Financial Planning Financial Planning Workload Planning Financial Planning Financial Planning Financial Planning Saved Reports Workload Planning Workload Planning Workload Planning Workload Planning MSP Workload Planning Workload Planning Workload Planning MSP MSP MSP MSP Data Collection - Amazon Web Services (AWS) MSP MSP MSP Data Collection - Amazon Web Services (AWS) Data Collection - Amazon Web Services (AWS) Data Collection - Amazon Web Services (AWS) Data Collection - Amazon Web Services (AWS) Data Collection - Microsoft Azure Data Collection - Amazon Web Services (AWS) Data Collection - Amazon Web Services (AWS) Data Collection - Amazon Web Services (AWS) Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Google Cloud Platform (GCP) Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Google Cloud Platform (GCP) Data Collection - Google Cloud Platform (GCP) Data Collection - Google Cloud Platform (GCP) Data Collection - Google Cloud Platform (GCP) Data Collection - Google Cloud Platform (GCP) Data Collection - Google Cloud Platform (GCP) Data Collection - IBM Cloud (IBM) Data Collection - Google Cloud Platform (GCP) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - IBM Cloud (IBM) Data Collection - IBM Cloud (IBM) Data Collection - IBM Cloud (IBM) Data Collection - IBM Cloud (IBM) Data Collection - IBM Cloud (IBM) Data Collection - IBM Cloud (IBM) Data Collection - IBM Cloud (IBM) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Datadog Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Datadog Data Collection - Datadog Data Collection - Datadog Data Collection - Datadog Data Collection - New Relic Data Collection - Datadog Data Collection - Datadog Data Collection - Datadog Data Collection - New Relic Data Collection - New Relic Data Collection - New Relic Data Collection - New Relic Daily Mail Data Collection - New Relic Data Collection - New Relic Data Collection - New Relic Daily Mail Daily Mail Daily Mail Daily Mail Report Exports Daily Mail Daily Mail Daily Mail Report Exports Report Exports Report Exports Report Exports Saved Reports Saved Reports Report Exports Report Exports Saved Reports Saved Reports Saved Reports Saved Reports Saved Reports Saved Reports
investigating
We are continuing to investigate this issue.
investigating
We're performing unscheduled maintenance on the infrastructure that supports our services this weekend, beginning Friday, November 13 and continuing through Sunday, November 15. During this time you may see occasional interruptions, such as slow page loads, a failed login or API call, or a delay in data processing. These may last up to 30 minutes. If that happens, please wait and try again. We'll work to keep any disruption to a minimum. We'll update this page as the work progresses and again when it's complete. If a problem lasts longer than 30 minutes, please open a case with IBM Support.
October 2026
Data Processing Delay (EU)
major Observed active window 3h 31m

View incident details and source

Started:

Reporting
monitoring
A fix has been implemented by Snowflake and we are monitoring the results.
investigating
We are seeing an outage with Snowflake. Dashboards and reports may fail to load in EU-DR region. And data processing may be delayed in EU-DR - https://status.snowflake.com/incidents/bfh045zclk5k
September 2026
Gov : Cost data ingestion/processing delays since 3rd September
minor Observed active window 24h 6m

View incident details and source

Started:

Data Collection - Amazon Web Services (AWS) Data Collection - Microsoft Azure Data Collection - Google Cloud Platform (GCP)
identified
We have implemented a fix for this issue and confirmed that data is fully processed for some customers. We continue to monitor the progress to ensure that all data is being processed.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Reports Failing to Load and Data Processing Delays in EU Region
minor Observed active window 7h 44m

View incident details and source

Started:

API Reporting
investigating
We are currently investigating this issue.
Snowflake Account Sync is affected in Cloudability
minor Observed active window 522h 30m

View incident details and source

Started:

Reporting Reporting Reporting Reporting Reporting Reporting Reporting
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Only Snowflake Account Sync is affected. While this is unresolved, Cloudability will not pick up newly created Snowflake accounts, and details for existing accounts are no longer refreshed. The Snowflake credential shows a 'X' against the list accounts permission 'snowflake.list.accounts' Snowflake Cost jobs are not affected. Cost data continues to be ingested, processed and loaded as normal, and cost dashboards remain accurate. Once the view is corrected, Account Sync resumes automatically on the next cycle and picks up anything added in the meantime. Reference Document : https://docs.snowflake.com/en/release-notes/bcr-bundles/un-bundled/bcr-2399
August 2026
Recommendations Page Under Commitments is Down
minor Observed active window 1h 50m

View incident details and source

Started:

Commitments
investigating
We are currently investigating this issue.
Cloudability Dashboards experiencing loading issues for customers not entitled to CFP across all regions.
major Observed active window 3h 8m

View incident details and source

Started:

API API API API API API API Web App Web App Web App Web App Web App Web App Web App Reporting Reporting Reporting Reporting Reporting Reporting Reporting
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Seeing inflated Azure Amortized costs for August data in Cloudability
minor Observed active window 25h 7m

View incident details and source

Started:

Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure Data Collection - Microsoft Azure
monitoring
The brief issue with inflated amortized cost figures reported in Cloudability was caused by incorrect data provided by Microsoft Azure. Data is now recovering following the most recent ingestion from Azure, and cost figures should return to expected values as new data continues to come in. No action is required within Cloudability at this time. If you were impacted by this discrepancy and require a correction or explanation for the affected period, please open a support case directly with Az...
investigating
We are currently investigating the issue. In the meantime, we also request customers to reach out to the Azure Support team to raise their concerns.
June 2026
Middle East Application Services Unavailable

View incident details and source

Started:

API Login/SSO (Frontdoor) Web App Reporting Container Insights Advanced Containers (powered by Kubecost) Anomaly Detection Scorecards Resource Inventory Commitments Savings Automation Rightsizing Automation Financial Planning Workload Planning MSP Data Collection - Amazon Web Services (AWS) Data Collection - Microsoft Azure Data Collection - Google Cloud Platform (GCP) Data Collection - IBM Cloud (IBM) Data Collection - Oracle Cloud Infrastructure (OCI) Data Collection - Datadog Data Collection - New Relic Daily Mail Report Exports Saved Reports
monitoring
Application services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to your Customer Success Manager (CSM). For infrastructure-level updates, please refer to the AWS Middle East Status Page for the latest information. https://health.aws.amazon.com/health/status

Legacy Incident Archive

20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Any runs of Cloudability Datalink connectors are resulting in inaccurate data at present in Cost Transparency/TBM Studio
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are actively monitoring customer environments. Mitigation steps for affected customers have been completed or are in progress. A permanent fix is scheduled for deployment on Monday.
investigating
We are currently investigating this issue.
Cloudability is experiencing intermittent load delays across all regions
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
May 2026
Commitment Recommendations is not populating for AWS and Azure
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
AU/EU Region: Advanced Containers is Inaccessible
critical Source not attested
Last archived state: resolved
View archived record details
identified
Our team continues to make progress toward a fix for this issue.
identified
Our team is still working on the fix.
identified
We've identified an issue that is preventing access to Advanced Containers in the AU and EU regions. Our team is working to resolve this issue with an evolving target of 8 PM PT tomorrow May 12th for the fix.
Unexpected Reserved Instances Displayed in Cloudability
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Engineering has implemented a fix to resolve this issue. We will be placing this ticket in monitoring state prior to closing.
identified
We are continuing to work on a fix for this issue.
identified
Engineering has identified the issue and is working on a change to remediate the issue.
investigating
Engineering is narrowing in on a probable cause tied to a recent change in the US production environment. Investigation and remediation are in progress. Further updates to follow.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Cloudability is actively investigating an issue where Reserved Instance commitments are being displayed that do not match a customer's actual AWS environment. This is also triggering underutilization and expiration alert emails for RIs that should not be reported on.
Some Dashboard Reports and API Tools May Report Errors
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
April 2026
MSP Provider with no CLI-beta flag enabled, there will be a data delay in Apptio BI and Cloudability of all the End Consumers.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue is resolved. Data will be refreshed within 24 hours.
investigating
We are currently investigating this issue.
Users may see errors in the Commitment Recommendations screen
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Multi Currency Service (MCS) Issue
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue with MCS loading.
March 2026
Applications are slow or fail to load due to AWS outage in Middle East (ME) region
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
Service restoration activities in the AWS ME‑Central and ME‑South regions remain in progress. At this time, AWS has not provided an estimated timeline for full recovery, as restoration depends on repairing the underlying physical infrastructure. AWS has issued guidance strongly recommending that customers operating in the Middle East immediately migrate to alternate AWS regions to minimize the risk of data loss. In alignment with this direction, IBM advises all customers with tenants hos...
investigating
The Apptio Engineering team is actively collaborating with the AWS team to further investigate the issue.
investigating
We are continuing to investigate this issue.
investigating
We are seeing issues with the application loading. We are investigating the issue.
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