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91.9%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Temporary issue has been detected with CoS feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Temporary issue detected with Customer Support (Inbox)
Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Temporary issue has been detected with Marketing feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Temporary issue detected with Phone feature
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Temporary issue has been detected with Phone feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Temporary Unavailability of CoS and Notebook for Channel Talk Default Data
majorSource not attested
Last archived state: resolved
View archived record details
investigating
CoS and Notebook are temporarily unavailable exclusively for data provided by default in Channel Talk.
As a result, CoS and Notebook features using data such as user, userchat, events, and manager, as well as orders, cart_items, and products data from the Cafe24 app, are not functioning properly.
- Notebooks already built with the relevant data will only display data prior to 8:00 PM UTC+9.
- Default consultation statistics, Custom Reports, and CoS/Notebook analyses using custom-integrate...
July 2026
Temporary issue detected with Customer Support (Inbox)
Source not attested
Last archived state: resolved
View archived record details
investigating
Temporary issue has been detected with Customer Support (Inbox) Snippet feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
June 2026
Temporary issue detected with Kakao Talk Integration Service
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Issue detected with Channel Talk system
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
May 2026
Temporary issue detected with SMS Sending Service
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Temporary issue has been detected with SMS Sending Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Temporary issue detected with Kakao Talk Integration Service
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
monitoring
We have identified the cause of the current outage and have taken corrective action. We are currently monitoring the service for stabilization. We will provide you with an update as soon as we confirm the detailed cause. We apologize for any inconvenience this may have caused.
investigating
Temporary issue has been detected with Kakao Talk Integration Service. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Issue detected with Channel Talk system
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
Issue detected with Channel Talk system
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the cause of the current outage and have taken corrective action. We are currently monitoring the service for stabilization. We will provide you with an update as soon as we confirm the detailed cause. We apologize for any inconvenience this may have caused.
investigating
Channel Talk system is experiencing an issue. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
April 2026
Temporary issue detected with AI ALF Statistics feature
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Temporary issue has been detected with AI ALF Statistics feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.
