New Multi-region uptime checks and custom-domain status pages

CertifID Outage History

Daily provider-status observations and published incident history for CertifID.

Operational

CertifID is operational. Verified . Official provider source.

Looking for an update now? Check the current status, or follow CertifID for future changes.

95.7% of 70 verified observed days had no reported provider issue

90-Day Trend

Aug 17Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 100% 31 0
September 2026 91.7% 24 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 78 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Identity Verification Uploads Incorrectly Prompting Retry
minor Observed active window 2h 36m

View incident details and source

Started:

Collect / Confirm Match / IDV
monitoring
Our team has implemented a fix for the issue around identity verification retries and we are now monitoring to ensure full resolution. At this time clients should be able to successfully submit their identity verification as expected.
identified
Our team has identified an issue with our Identity Verification flow where a small subset of users are incorrectly being prompted to retry their submission. This is not occurring on all transactions or impacting the accuracy of verifications. We're working with our vendor to implement a resolution as soon as possible.
October 2026
PDF uploads failing intermittently — AttachmentScanner vendor degradation
major Observed active window 626h 54m

View incident details and source

Started:

Payoff / Business Verifications Payoff Ordering E-Signing
investigating
Incident created. Timeline logged
September 2026
Last Name being prompted twice on Collect form
minor Observed active window 9h 46m

View incident details and source

Started:

Collect / Confirm
identified
Our team is aware of an issue where some clients are being prompted to enter in their last name twice for account holder information when sharing account details in CertifID. Our team has identified the cause of this issue and is working on a resolution.
Get alerts for CertifID Subscribe to the provider incident feed Browse all services