Looking for an update now? Check the current status, or follow Canva for future changes.
100%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 14Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Some users are having issues creating designs from templates on the home page.
Legacy Incident Archive
33 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Some users may have issues accessing Canva
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are currently monitoring
identified
Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.
investigating
We are continuing to investigate this issue.
investigating
Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues accessing Canva
majorSource not attested
Last archived state: resolved
View archived record details
identified
Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may experience slowness exporting video
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and our engineers are working to implement a fix.
Some users may experience errors exporting video
majorSource not attested
Last archived state: resolved
View archived record details
identified
Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
Some users may experience intermittent issues using Canva
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users may experience intermittent issues when using Canva.
Our engineers have identified the issue and are working on a fix.
Some users may have issues accessing designs on Canva
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and our engineers are working to implement a fix.
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
May 2026
Some users may have issues accessing Canva
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
Some users might experience intermittent errors in Canva
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the issue.
Intermittent errors uploading images and videos or using media editing tools
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix and are monitoring the results.
A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos.
We expect the issue to be fully recovered within ~20 minutes.
identified
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos.
Requests may succeed when re-attempted.
We have identified the cause of the issue and are working on a fix.
Some users may have issues accessing Canva offline features
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.
