Canva Outage History
Daily status observations, past incidents, and reported issue history for Canva.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 74.2% | 31 | 8 |
| June 2026 | 80% | 30 | 6 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Some users may have issues with payments in Canva
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues using Canva
Started:
identified
The issue has been identified:
- Users are shown the wrong status of their subscription
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues downloading video designs
Started:
identified
Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
Users may have issue with Signup/Login via Microsoft
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue and hope to have a fix in place soon.
investigating
We are continuing to investigate this issue.
investigating
Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.
Some users may have issues using Canva
Started:
monitoring
Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may experience issues with formulas in downloaded Sheets
Started:
identified
Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.
Users may experience errors uploading media
Started:
investigating
We are continuing to investigate this issue.
investigating
Users may experience errors uploading media to their Canva design
Some users in Australia and New Zealand may experience slower load times when using Canva
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
June 2026
Some users may have issues accessing Canva
Started:
identified
We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may experience errors while accessing Canva Design Agent
Started:
identified
The issue has been identified and a fix is being implemented.
Some users may have issues accessing Canva
Started:
monitoring
A fix has been implemented and we are currently monitoring
identified
Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.
investigating
We are continuing to investigate this issue.
investigating
Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues accessing Canva
Started:
identified
Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may experience slowness exporting video
Started:
identified
The issue has been identified and our engineers are working to implement a fix.
Some users may experience errors exporting video
Started:
identified
Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
Some users may experience intermittent issues using Canva
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users may experience intermittent issues when using Canva.
Our engineers have identified the issue and are working on a fix.
Some users may have issues accessing designs on Canva
Started:
identified
The issue has been identified and our engineers are working to implement a fix.
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
May 2026
Some users may have issues accessing Canva
Started:
monitoring
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
Some users might experience intermittent errors in Canva
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the issue.
Intermittent errors uploading images and videos or using media editing tools
Started:
monitoring
We have implemented a fix and are monitoring the results.
A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos.
We expect the issue to be fully recovered within ~20 minutes.
identified
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos.
Requests may succeed when re-attempted.
We have identified the cause of the issue and are working on a fix.
Some users may have issues accessing Canva offline features
Started:
investigating
Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues accessing Canva
Started:
monitoring
We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
monitoring
We've seen recovery and are currently monitoring for any further issues.
identified
We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users might experience errors when trying to access designs
Started:
identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
investigating
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We are currently investigating the issue.
Some users might experience errors when trying to access designs
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
Users in some countries may experience issues trying to access Canva
Started:
monitoring
A fix has been implemented and we are currently monitoring for any further issues.
identified
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
identified
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
investigating
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
April 2026
Some users may have issues accessing Canva
Started:
monitoring
A fix has been implemented and we are monitoring the results.
Some users may have issues accessing Canva
Started:
monitoring
A fix has been implemented and we are monitoring the results.
Users should be able to access Canva, we are monitoring the fix.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Users should be able to access Canva, we are monitoring the fix.
Some users may have issues accessing Canva
Started:
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Users are having issues accessing designs
Started:
monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.
investigating
Users are having issues accessing designs. Our engineers are urgently investigating the issue.
Users may experience issues opening new and existing designs
Started:
monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.
Some users may experience issues accessing AI Voice
Started:
investigating
Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.
Some users are experiencing issues with AI image and video generation
Started:
identified
Some users may have issues with:
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
identified
Some users may have issues with:
- Generating AI images in Magic Media
- Generating AI images in the Elements tab
- Generating images with Dreamlab
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
March 2026
Some users may encounter issues loading Canva.
Started:
monitoring
We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
investigating
Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.