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Canva Outage History

Uptime record, past incidents, and downtime history for Canva.

Checking current status...
75.8% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 12Jul 10

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 50% 10 5
June 2026 80% 30 6
May 2026 80.6% 31 6
April 2026 75% 20 5

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 11 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Users may have issue with Signup/Login via Microsoft
major

Started: Jul 9, 5:55 PM

identified
The issue has been identified and a fix is being implemented.
Jul 10, 12:13 AM
investigating
We are continuing to investigate this issue and hope to have a fix in place soon.
Jul 9, 11:23 PM
investigating
We are continuing to investigate this issue.
Jul 9, 5:58 PM
investigating
Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.
Jul 9, 5:55 PM
Some users may have issues using Canva
minor

Started: Jul 9, 12:50 PM

monitoring
Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.
Jul 9, 1:51 PM
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Jul 9, 12:50 PM
Some users may experience issues with formulas in downloaded Sheets
minor

Started: Jul 6, 7:00 AM

identified
Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.
Jul 6, 7:00 AM
Users may experience errors uploading media
major

Started: Jul 2, 9:10 AM

investigating
We are continuing to investigate this issue.
Jul 2, 9:12 AM
investigating
Users may experience errors uploading media to their Canva design
Jul 2, 9:10 AM
Some users in Australia and New Zealand may experience slower load times when using Canva
minor

Started: Jul 2, 12:44 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 2, 4:19 AM
identified
The issue has been identified and a fix is being implemented.
Jul 2, 2:21 AM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 2, 1:54 AM
identified
The issue has been identified and a fix is being implemented.
Jul 2, 12:47 AM
investigating
We are currently investigating this issue.
Jul 2, 12:44 AM
June 2026
Some users may have issues accessing Canva
major

Started: Jun 23, 11:01 PM

identified
We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.
Jun 23, 11:19 PM
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Jun 23, 11:01 PM
Some users may experience errors while accessing Canva Design Agent
major

Started: Jun 22, 4:16 AM

identified
The issue has been identified and a fix is being implemented.
Jun 22, 4:16 AM
Some users may have issues accessing Canva
major

Started: Jun 17, 2:53 AM

monitoring
A fix has been implemented and we are currently monitoring
Jun 17, 3:26 AM
identified
Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.
Jun 17, 3:07 AM
investigating
We are continuing to investigate this issue.
Jun 17, 2:54 AM
investigating
Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.
Jun 17, 2:53 AM
Some users may have issues accessing Canva
major

Started: Jun 15, 8:20 PM

identified
Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.
Jun 15, 8:30 PM
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Jun 15, 8:20 PM
Some users may experience slowness exporting video
minor

Started: Jun 15, 11:34 AM

identified
The issue has been identified and our engineers are working to implement a fix.
Jun 15, 11:34 AM
Some users may experience errors exporting video
major

Started: Jun 15, 11:01 AM

identified
Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.
Jun 15, 11:01 AM
Some users may experience intermittent issues using Canva
minor

Started: Jun 12, 4:45 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 12, 5:16 AM
identified
Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.
Jun 12, 4:45 AM
Some users may have issues accessing designs on Canva
major

Started: Jun 9, 3:41 AM

identified
The issue has been identified and our engineers are working to implement a fix.
Jun 9, 3:45 AM
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Jun 9, 3:41 AM
May 2026
Some users may have issues accessing Canva
major

Started: May 29, 1:46 AM

monitoring
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.
May 29, 1:58 AM
investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
May 29, 1:48 AM
investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.
May 29, 1:46 AM
Some users might experience intermittent errors in Canva
major

Started: May 22, 3:34 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 22, 4:07 AM
identified
The issue has been identified and a fix is being implemented.
May 22, 3:46 AM
investigating
We are currently investigating the issue.
May 22, 3:34 AM
Intermittent errors uploading images and videos or using media editing tools
minor

Started: May 21, 4:56 AM

monitoring
We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.
May 21, 5:40 AM
identified
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.
May 21, 4:56 AM
Some users may have issues accessing Canva offline features
minor

Started: May 12, 4:15 AM

investigating
Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.
May 12, 4:15 AM
Some users may have issues accessing Canva
major

Started: May 8, 12:43 AM

monitoring
We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
May 8, 6:01 AM
monitoring
We've seen recovery and are currently monitoring for any further issues.
May 8, 2:16 AM
identified
We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
May 8, 12:56 AM
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
May 8, 12:43 AM
Some users might experience errors when trying to access designs
major

Started: May 7, 3:29 AM

identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 3:54 AM
investigating
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.
May 7, 3:29 AM
Some users might experience errors when trying to access designs
major

Started: May 7, 1:32 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 7, 1:55 AM
identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 1:32 AM
Users in some countries may experience issues trying to access Canva
major

Started: May 7, 12:03 AM

monitoring
A fix has been implemented and we are currently monitoring for any further issues.
May 7, 12:49 AM
identified
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
May 7, 12:33 AM
identified
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 12:23 AM
investigating
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 12:03 AM
April 2026
Some users may have issues accessing Canva
major

Started: Apr 29, 11:01 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 11:01 PM
Some users may have issues accessing Canva

Started: Apr 29, 1:49 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 1:49 PM
Users should be able to access Canva, we are monitoring the fix.
critical

Started: Apr 29, 12:21 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 12:35 AM
investigating
Users should be able to access Canva, we are monitoring the fix.
Apr 29, 12:21 AM
Some users may have issues accessing Canva
major

Started: Apr 28, 11:24 PM

investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Apr 28, 11:24 PM
Users are having issues accessing designs
critical

Started: Apr 22, 11:48 PM

monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.
Apr 22, 11:59 PM
investigating
Users are having issues accessing designs. Our engineers are urgently investigating the issue.
Apr 22, 11:48 PM
Users may experience issues opening new and existing designs
major

Started: Apr 13, 12:28 AM

monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.
Apr 13, 12:51 AM
investigating
We are continuing to investigate this issue.
Apr 13, 12:33 AM
investigating
We are continuing to investigate this issue.
Apr 13, 12:32 AM
investigating
Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.
Apr 13, 12:28 AM
Some users may experience issues accessing AI Voice

Started: Apr 10, 2:39 PM

investigating
Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.
Apr 10, 2:39 PM
Some users are experiencing issues with AI image and video generation
major

Started: Apr 8, 9:23 AM

identified
Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Apr 8, 10:46 AM
identified
Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Apr 8, 9:23 AM
March 2026
Some users may encounter issues loading Canva.
critical

Started: Mar 22, 9:57 PM

monitoring
We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
Mar 22, 10:44 PM
investigating
Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.
Mar 22, 9:57 PM
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