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Canva Outage History

Uptime record, past incidents, and downtime history for Canva.

Checking current status...
83.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 26May 26

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 80.8% 26 5
April 2026 76.7% 30 7
March 2026 90.3% 31 3
February 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 25 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Some users might experience intermittent errors in Canva
major

Started: May 22, 3:34 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 22, 4:07 AM
identified
The issue has been identified and a fix is being implemented.
May 22, 3:46 AM
investigating
We are currently investigating the issue.
May 22, 3:34 AM
Intermittent errors uploading images and videos or using media editing tools
minor

Started: May 21, 4:56 AM

monitoring
We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.
May 21, 5:40 AM
identified
Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.
May 21, 4:56 AM
Some users may have issues accessing Canva offline features
minor

Started: May 12, 4:15 AM

investigating
Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.
May 12, 4:15 AM
Some users may have issues accessing Canva
major

Started: May 8, 12:43 AM

monitoring
We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
May 8, 6:01 AM
monitoring
We've seen recovery and are currently monitoring for any further issues.
May 8, 2:16 AM
identified
We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status
May 8, 12:56 AM
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
May 8, 12:43 AM
Some users might experience errors when trying to access designs
major

Started: May 7, 3:29 AM

identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 3:54 AM
investigating
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.
May 7, 3:29 AM
Some users might experience errors when trying to access designs
major

Started: May 7, 1:32 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 7, 1:55 AM
identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.
May 7, 1:32 AM
Users in some countries may experience issues trying to access Canva
major

Started: May 7, 12:03 AM

monitoring
A fix has been implemented and we are currently monitoring for any further issues.
May 7, 12:49 AM
identified
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
May 7, 12:33 AM
identified
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 12:23 AM
investigating
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 12:03 AM
April 2026
Some users may have issues accessing Canva
major

Started: Apr 29, 11:01 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 11:01 PM
Some users may have issues accessing Canva

Started: Apr 29, 1:49 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 1:49 PM
Users should be able to access Canva, we are monitoring the fix.
critical

Started: Apr 29, 12:21 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 12:35 AM
investigating
Users should be able to access Canva, we are monitoring the fix.
Apr 29, 12:21 AM
Some users may have issues accessing Canva
major

Started: Apr 28, 11:24 PM

investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Apr 28, 11:24 PM
Users are having issues accessing designs
critical

Started: Apr 22, 11:48 PM

monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.
Apr 22, 11:59 PM
investigating
Users are having issues accessing designs. Our engineers are urgently investigating the issue.
Apr 22, 11:48 PM
Users may experience issues opening new and existing designs
major

Started: Apr 13, 12:28 AM

monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.
Apr 13, 12:51 AM
investigating
We are continuing to investigate this issue.
Apr 13, 12:33 AM
investigating
We are continuing to investigate this issue.
Apr 13, 12:32 AM
investigating
Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.
Apr 13, 12:28 AM
Some users may experience issues accessing AI Voice

Started: Apr 10, 2:39 PM

investigating
Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.
Apr 10, 2:39 PM
Some users are experiencing issues with AI image and video generation
major

Started: Apr 8, 9:23 AM

identified
Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Apr 8, 10:46 AM
identified
Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Apr 8, 9:23 AM
March 2026
Some users may encounter issues loading Canva.
critical

Started: Mar 22, 9:57 PM

monitoring
We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
Mar 22, 10:44 PM
investigating
Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.
Mar 22, 9:57 PM
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