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100%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 14Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Some users are having issues creating designs from templates on the home page.
Legacy Incident Archive
33 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Some users may have issues with payments in Canva
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues using Canva
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified:
- Users are shown the wrong status of their subscription
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may have issues downloading video designs
majorSource not attested
Last archived state: resolved
View archived record details
identified
Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.
Users may have issue with Signup/Login via Microsoft
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue and hope to have a fix in place soon.
investigating
We are continuing to investigate this issue.
investigating
Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.
Some users may have issues using Canva
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.
investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may experience issues with formulas in downloaded Sheets
minorSource not attested
Last archived state: resolved
View archived record details
identified
Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.
Users may experience errors uploading media
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Users may experience errors uploading media to their Canva design
Some users in Australia and New Zealand may experience slower load times when using Canva
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
June 2026
Some users may have issues accessing Canva
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.
investigating
Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.
Some users may experience errors while accessing Canva Design Agent
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
