Looking for an update now? Check the current status, or follow Canva for future changes.
100%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 14Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Some users are having issues creating designs from templates on the home page.
Legacy Incident Archive
33 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Some users may experience issues accessing AI Voice
Source not attested
Last archived state: resolved
View archived record details
investigating
Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.
Some users are experiencing issues with AI image and video generation
majorSource not attested
Last archived state: resolved
View archived record details
identified
Some users may have issues with:
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
identified
Some users may have issues with:
- Generating AI images in Magic Media
- Generating AI images in the Elements tab
- Generating images with Dreamlab
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
March 2026
Some users may encounter issues loading Canva.
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
investigating
Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.
