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Brivo Outage History

Daily provider-status observations and published incident history for Brivo.

Degraded performance

Brivo is reporting degraded performance. Verified . Official provider source.

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88.9% of 81 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 86.7% 30 4
September 2026 96.6% 29 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

November 2026
Identified issue with BMK Mobile Application
minor Observed active window 10h 3m

View incident details and source

Started:

Brivo Mobile Key
identified
We are continuing to work on a fix for this issue.
identified
Issue has been identified and a hotfix is ongoing
investigating
We are currently working on resolving issues with BMK mobile application. Users may experience issues when linking accounts with phone numbers or redeeming BMK passes on Android phones in the EU zone
Degraded Apple Wallet performance
minor Observed active window 31m

View incident details and source

Started:

Brivo Mobile Key
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
Live status and revoke functionalities not working properly
Degraded Panel Communications
major Observed active window 15m

View incident details and source

Started:

Brivo Panels
investigating
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
October 2026
Degraded Panel Communications
major Observed active window 7h 34m

View incident details and source

Started:

Brivo Panels
investigating
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
Brivo Smart Home gateways experiencing issues
minor Observed active window 21h 16m

View incident details and source

Started:

Brivo Smart Home
monitoring
While we are continuing to investigate a root cause, Smart Home gateways should now be functioning normally.
investigating
Smart Home gateways may be experiencing issues such as issues with pairing devices, and no live update on device cards
Degraded Performance -- Brivo Smart Home & Brivo Mobile Key
minor Observed active window 21h 45m

View incident details and source

Started:

Brivo Mobile Key Brivo Smart Home
investigating
We are currently investigating reports of degraded performance affecting Brivo Smart Home and Brivo Mobile. Users of these apps may experience increased latency or errors.
September 2026
Brivo API Disruption
major Observed active window 1h 9m

View incident details and source

Started:

Access API
monitoring
We've identified an issue with database utilization affecting api access, and have implemented a fix.
investigating
We are currently working on resolving issues with our API. Integrations and our Mobile Applications may not be performing normally.

Legacy Incident Archive

12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Investigating issue with Brivo Smart Home
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have taken steps to resolve this issue and we are continuing to monitor the results.
identified
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
investigating
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
Brivo Service Disruption
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
identified
The issue has been identified, and we are implementing a fix.
investigating
We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.
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