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88.9%of 81 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
86.7%
30
4
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to work on a fix for this issue.
identified
Issue has been identified and a hotfix is ongoing
investigating
We are currently working on resolving issues with BMK mobile application. Users may experience issues when linking accounts with phone numbers or redeeming BMK passes on Android phones in the EU zone
We are currently investigating reports of degraded performance affecting Brivo Smart Home and Brivo Mobile. Users of these apps may experience increased latency or errors.
We've identified an issue with database utilization affecting api access, and have implemented a fix.
investigating
We are currently working on resolving issues with our API. Integrations and our Mobile Applications may not be performing normally.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Degraded Panel Communications
Source not attested
Last archived state: resolved
View archived record details
Brivo Panels
identified
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
investigating
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
Degraded Panel Communications
majorSource not attested
Last archived state: resolved
View archived record details
Brivo Panels
investigating
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
Degraded Panel Communications
majorSource not attested
Last archived state: resolved
View archived record details
Brivo Panels
investigating
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
June 2026
Brivo Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented by the service provider, and we are monitoring the results.
identified
Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.
investigating
We are currently investigating issues logging into Brivo applications.
May 2026
Identified Issue with Assigning Brivo Mobile Passes
minorSource not attested
Last archived state: resolved
View archived record details
identified
Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
Degraded Panel Communications
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
identified
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
Degraded Panel Communications
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are monitoring the results.
identified
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
Identified issue with Brivo Smart Home - Entrata tenant synchronization issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating tenant synchronization issues with some Entrata properties.
Brivo Smart Home Email Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home.
This incident does not impact Brivo Access or Eagle Eye video.
April 2026
Brivo API Disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.
