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75.4%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
40 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Delay in Automation Trigger
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue impacting custom event propagation to automation triggers, which may result in delayed automation execution for some clients.
The root cause has been identified, and we are currently working on mitigation measures.
Delay in scheduled automation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We’ve detected an issue affecting **automation services**, and as a result, some customers may be experiencing disruptions while using it.
There is approximately 30 mints lag on the scheduled automation.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in marketing emails
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on mitigating the impact of this issue. We will keep you informed and provide the next update once we have more information to share.
identified
We have identified the cause of the issue affecting marketing emails delivery. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve detected an issue affecting marketing emails, which may cause campaign sending delays for some customers.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in SMS Statistics
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
identified
investigating
Delay in Transactional Email Sending
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
May 2026
Delay in email Transactional Email sending for East 1 region
