Brevo Outage History
Daily status observations, past incidents, and reported issue history for Brevo.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 88% | 25 | 3 |
| July 2026 | 61.3% | 31 | 12 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 80% | 5 | 1 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Issue with Phone Application
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting the Phone Application services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve detected an issue affecting the Phone Application, and as a result, some customers may be experiencing disruptions when making or receiving calls through the Phone Application.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Multiple Services Impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve detected an issue affecting Multiple Services such as CRM, Automation, Contacts, Tracker and as a result, some customers may be experiencing disruptions while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
July 2026
Delay in outbound webhooks
Started:
monitoring
We continue to closely monitor the affected services. While the overall impact has been mitigated, customers may still experience delays with Outbound Webhooks, MA Tracker, and Automation processing as the services continue to recover.
Our teams are actively working to restore normal processing and ensure all affected services remain stable.
We’ll provide a further update once the services have fully recovered.
We apologise for the inconvenience and appreciate your patience and understan...
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve identified an issue affecting Outbound Webhooks, the MA Tracker, and automation processing. As a result, some customers may be experiencing disruptions when using these services.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will share further updates as soon as more information becomes available.
Multiple services are impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve identified an additional service impacted by the ongoing issue: **Outbound Webhooks**.
Our teams are actively investigating to determine whether any other services or functionalities are affected and are working to restore service stability as quickly as possible.
We’ll continue to monitor the situation closely and keep you updated as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding.
investigating
We’re currently investigating an issue affecting the availability of several Brevo services. In addition to the services already impacted, some customers may also experience disruptions when using:
• WhatsApp
• Segmentation
• Certain user and account management features
Our technical teams are actively working to restore all affected services as quickly as possible.
We apologise for the disruption and appreciate your patience and understanding. We’ll continue to provide updates...
investigating
We’ve detected an issue affecting our Automation platform, SMS transactional delivery, transactional email delivery, marketing email delivery. As a result, some customers may be experiencing disruptions while using these services.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologise for the inconvenience and will share further updates as soon as we have more information.
Multiple services are impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve identified an issue currently affecting multiple services, which may be causing disruptions for some customers while using the platform.
Our teams are actively investigating the issue and checking other areas to determine the full scope of the impacted services. We’re working to restore normal service as soon as possible.
We apologise for any inconvenience caused and appreciate your patience and understanding.
SMS Delivery impacted
Started:
identified
We are currently experiencing delays affecting the delivery of transactional and marketing SMS to specific regions. No requests are lost at the moment.
The issue is caused by an ongoing incident with Twilio, which is impacting message delivery. As a result, SMS messages may be delivered later than expected.
Twilio Incident page for reference: [https://status.twilio.com/incidents/yt0m0q8qt2c3](https://status.twilio.com/incidents/yt0m0q8qt2c3 "https://status.twilio.com/incidents/yt0m0q8qt2c3"...
Issue with Events and dependent services
Started:
monitoring
We have mitigated the impact and are seeing a significant reduction in errors across the affected services. Event consumption has resumed on our end, although there is still a slight backlog that is being processed.
We continue to monitor our systems closely to ensure stability and will provide another update once we have confirmed that the issue has been fully resolved.
identified
We are continuing to work on implementing a fix for the issue and will provide further updates as they become available.
identified
We are continuing to work on implementing a fix for the issue and will provide further updates as they become available.
identified
We continue to actively remediate the remaining impact of this incident.
The issue affecting Marketing Statistics has now been fully resolved. Our teams are currently focused on restoring Transactional Events.
At this time, transactional event logs, dependent webhooks, and automation triggers relying on these events may still be impacted. We are working to restore full functionality as quickly as possible and will provide further updates as progress is made.
identified
Our teams are actively working to resolve the issue and reduce its impact. We will provide further updates as progress is made.
identified
We have identified the cause of the issue affecting our events consumption service. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We have identified an issue affecting our event consumption service. As a result, customers may experience delays in automation triggers, webhooks, statistics updates, and the visibility of transactional and marketing events.
Our engineering teams are actively investigating the issue and working to restore normal processing as quickly as possible.
Unified Objects Event Consumption Impacted
Started:
monitoring
We’ve detected an issue affecting the consumption of Unified Objects events on our side. Events that occurred between 02:12 PM and 02:39 PM CET were impacted. As a result, automations relying on these events may not have been triggered as expected.
Additionally, some Loyalty related events processed during the same time window may also have been been affected.
We have mitigated the issue and are currently monitoring the service to ensure continued stability.
Multiple services are impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
Our engineering team has isolated the root cause of the incident and continues to work on implementing the necessary remediation.
Recovery activities are ongoing, and while some services are showing signs of improvement, customers may still experience intermittent disruptions as restoration progresses. We are continuously monitoring the platform and prioritizing efforts to restore all affected services as quickly and safely as possible.
We sincerely apologize for the inconvenience and appre...
investigating
We have identified the underlying issue and our engineering team is actively working to implement a resolution as quickly as possible.
Some customers may continue to experience intermittent disruptions while recovery efforts are underway. We are closely monitoring the situation and taking all necessary steps to restore full service safely and efficiently.
We sincerely apologize for the inconvenience this has caused and greatly appreciate your patience and understanding. We will continue to ...
investigating
Our engineering team is still actively working on the root cause and restore normal operations as quickly as possible.
We sincerely apologize for the inconvenience this may cause and appreciate your patience while we work toward a resolution. We will continue to provide updates as more information becomes available.
investigating
Our engineering team has identified the root cause of the issue and is actively implementing a resolution to restore services.
During this time, some customers may continue to experience intermittent disruptions as recovery progresses. We are closely monitoring the platform to ensure all services return to normal operation.
We apologize for the inconvenience and appreciate your understanding. We will provide additional updates as soon as they are available.
investigating
We would like to inform you that we have identified the underlying issue and are actively working to resolve it as quickly as possible.
Some customers may continue to experience intermittent disruptions while we complete the recovery process. We are closely monitoring the situation to ensure services are fully restored.
We sincerely apologize for the inconvenience and appreciate your patience. We will share further updates as soon as more information becomes available.
investigating
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible as multiple services are impacted
We apologize for the inconvenience and will share further updates as soon as we have more information.
investigating
We’ve detected an issue affecting Multiple services, and as a result, some cutomers may be experiencing disruptions while using our Platform.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in transactional email sending
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting transactional email services for some clients only. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We have identified an issue impacting transactional email delivery, which may cause delays in transactional email sending for some customers.
No emails have been lost, there is just a delay.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible.
We apologize for the inconvenience and appreciate your patience. We will continue to share updates as more information becomes available.
Issue with Chatbot on Conversations
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve detected an issue affecting AI chatbot, and as a result, some customers may be experiencing disruptions while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Multiple Services Impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve detected an issue affecting operations related to contacts, and as a result, some cutomers may be experiencing disruptions while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Multiple Services Impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
Almost all our services are recovered. Automation workflow are still impacted with degraded performance. And our team is working on fix.
We will continue to share updates as we progress toward resolution.
identified
Few services are now operational . Our Team is still working to fix the other impacted services.
We will continue to share updates as we progress toward resolution.
identified
Our team is still working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
Our team is still investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
investigating
Our team is still investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
investigating
We’ve detected an issue affecting Multiple services, and as a result, some cutomers may be experiencing disruptions while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Multiple services impacted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve detected an issue affecting Multiple Services on the platform, and as a result, some cutomers may be experiencing disruptions while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in execution of workflow steps
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve identified an issue that’s affecting workflow step execution, and as a result, some customers may experience delays in workflow processing.
Our engineering team is actively investigating the root cause and working to restore normal processing as quickly as possible.
We sincerely apologize for the disruption and understand the impact this may have on your operations. We’ll keep you updated as we learn more and will share another update as soon as we have additional information.
Tha...
Delay in Email Sending
Started:
monitoring
We have detected an issue affecting email sending for both Marketing and Transactional emails. As a result, some customers may have experienced email delivery delays of approximately 15 minutes.
Our team has mitigated the impact, and the issue should no longer affect email delivery. We are continuing to monitor the situation closely to ensure everything remains stable.
We apologize for the inconvenience caused and will share further updates as soon as more information becomes available.
June 2026
Latency on tracker
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve detected an issue affecting events coming from tracker and as a result, some cutomers may be experiencing latency while using it.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in transactional email sending
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected service. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
investigating
We have identified an issue impacting transactional email delivery, which may cause delays in transactional email sending for some customers.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible.
We apologize for the inconvenience and appreciate your patience. We will continue to share updates as more information becomes available.
Transactional sending impacted (v3/smtp/email)
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve detected an issue affecting **Transactional email sending**, and as a result, some cutomers may be experiencing disruptions while sending transactional emails.
Issue started 11:14 AM UTC
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Transactional email sending halted
Started:
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
Mails are started sending and delivered .
We are now actively monitoring .
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We are currently experiencing an issue affecting transactional email sending. Messages are being held in our sending queue and will be processed once the issue is resolved — no emails are being lost.
- Impact: Transactional email sending is currently halted (API + SMTP relay). New submissions are accepted but not yet being delivered.
- Not impacted: Marketing campaigns, contact management, dashboard access, and other platform features remain operational.
- Started: 2026-06-16, 09:00 UTC.
...
Delay in Automation Trigger
Started:
identified
We have identified an issue impacting custom event propagation to automation triggers, which may result in delayed automation execution for some clients.
The root cause has been identified, and we are currently working on mitigation measures.
Delay in scheduled automation
Started:
investigating
We’ve detected an issue affecting **automation services**, and as a result, some customers may be experiencing disruptions while using it.
There is approximately 30 mints lag on the scheduled automation.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in marketing emails
Started:
identified
We are continuing to work on mitigating the impact of this issue. We will keep you informed and provide the next update once we have more information to share.
identified
We have identified the cause of the issue affecting marketing emails delivery. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
investigating
We’ve detected an issue affecting marketing emails, which may cause campaign sending delays for some customers.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in SMS Statistics
Started:
monitoring
identified
investigating
Delay in Transactional Email Sending
Started:
monitoring
May 2026
Delay in email Transactional Email sending for East 1 region
Started:
monitoring
investigating
Delay in Marketing and Transactional SMS
Started:
monitoring
identified
investigating
investigating
Issue with Chatbot on Conversations
Started:
identified
investigating
Delay in event processing
Started:
monitoring
identified
investigating
SMS Stats Delayed
Started:
monitoring
investigating
Delay in transactional and marketing SMS
Started:
identified
investigating
investigating
Multiple services are impacted
Started:
monitoring
monitoring
identified
investigating
identified
identified
investigating
Multiple Services Impacted
Started:
monitoring
identified
investigating
monitoring
identified
investigating
April 2026
Issue with the Transactional SMS Statistics
Started:
monitoring
identified
investigating
Transactional sending is impacted
Started:
monitoring
identified
investigating
Delay in SMS Campaign Delivery
Started:
monitoring
investigating
Issue with campaign listing page and send mails
Started:
identified
investigating
investigating
March 2026
Lag in track events in automation services
Started:
monitoring
monitoring
identified
investigating
Issue with SMS Replies
Started:
monitoring
identified
investigating
Campaign sending delay
Started:
identified
investigating