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Brevo Outage History

Daily provider-status observations and published incident history for Brevo.

Operational

Brevo is operational. Verified . Official provider source.

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75.4% of 57 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 76.7% 30 7

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

40 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Issue with Phone Application
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting the Phone Application services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
investigating
We’ve detected an issue affecting the Phone Application, and as a result, some customers may be experiencing disruptions when making or receiving calls through the Phone Application. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
Multiple Services Impacted
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve detected an issue affecting Multiple Services such as CRM, Automation, Contacts, Tracker and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
July 2026
Delay in outbound webhooks
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We continue to closely monitor the affected services. While the overall impact has been mitigated, customers may still experience delays with Outbound Webhooks, MA Tracker, and Automation processing as the services continue to recover. Our teams are actively working to restore normal processing and ensure all affected services remain stable. We’ll provide a further update once the services have fully recovered. We apologise for the inconvenience and appreciate your patience and understan...
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
investigating
We’ve identified an issue affecting Outbound Webhooks, the MA Tracker, and automation processing. As a result, some customers may be experiencing disruptions when using these services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will share further updates as soon as more information becomes available.
Multiple services are impacted
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
investigating
We’ve identified an additional service impacted by the ongoing issue: **Outbound Webhooks**. Our teams are actively investigating to determine whether any other services or functionalities are affected and are working to restore service stability as quickly as possible. We’ll continue to monitor the situation closely and keep you updated as soon as more information becomes available. We apologise for the inconvenience and appreciate your patience and understanding.
investigating
We’re currently investigating an issue affecting the availability of several Brevo services. In addition to the services already impacted, some customers may also experience disruptions when using: • WhatsApp • Segmentation • Certain user and account management features Our technical teams are actively working to restore all affected services as quickly as possible. We apologise for the disruption and appreciate your patience and understanding. We’ll continue to provide updates...
investigating
We’ve detected an issue affecting our Automation platform, SMS transactional delivery, transactional email delivery, marketing email delivery. As a result, some customers may be experiencing disruptions while using these services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologise for the inconvenience and will share further updates as soon as we have more information.
Multiple services are impacted
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
investigating
We’ve identified an issue currently affecting multiple services, which may be causing disruptions for some customers while using the platform. Our teams are actively investigating the issue and checking other areas to determine the full scope of the impacted services. We’re working to restore normal service as soon as possible. We apologise for any inconvenience caused and appreciate your patience and understanding.
SMS Delivery impacted
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing delays affecting the delivery of transactional and marketing SMS to specific regions. No requests are lost at the moment. The issue is caused by an ongoing incident with Twilio, which is impacting message delivery. As a result, SMS messages may be delivered later than expected. Twilio Incident page for reference: [https://status.twilio.com/incidents/yt0m0q8qt2c3](https://status.twilio.com/incidents/yt0m0q8qt2c3 "https://status.twilio.com/incidents/yt0m0q8qt2c3"...
Issue with Events and dependent services
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a significant reduction in errors across the affected services. Event consumption has resumed on our end, although there is still a slight backlog that is being processed. We continue to monitor our systems closely to ensure stability and will provide another update once we have confirmed that the issue has been fully resolved.
identified
We are continuing to work on implementing a fix for the issue and will provide further updates as they become available.
identified
We are continuing to work on implementing a fix for the issue and will provide further updates as they become available.
identified
We continue to actively remediate the remaining impact of this incident. The issue affecting Marketing Statistics has now been fully resolved. Our teams are currently focused on restoring Transactional Events. At this time, transactional event logs, dependent webhooks, and automation triggers relying on these events may still be impacted. We are working to restore full functionality as quickly as possible and will provide further updates as progress is made.
identified
Our teams are actively working to resolve the issue and reduce its impact. We will provide further updates as progress is made.
identified
We have identified the cause of the issue affecting our events consumption service. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
investigating
We have identified an issue affecting our event consumption service. As a result, customers may experience delays in automation triggers, webhooks, statistics updates, and the visibility of transactional and marketing events. Our engineering teams are actively investigating the issue and working to restore normal processing as quickly as possible.
Unified Objects Event Consumption Impacted
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We’ve detected an issue affecting the consumption of Unified Objects events on our side. Events that occurred between 02:12 PM and 02:39 PM CET were impacted. As a result, automations relying on these events may not have been triggered as expected. Additionally, some Loyalty related events processed during the same time window may also have been been affected. We have mitigated the issue and are currently monitoring the service to ensure continued stability.
Multiple services are impacted
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
identified
Our engineering team has isolated the root cause of the incident and continues to work on implementing the necessary remediation. Recovery activities are ongoing, and while some services are showing signs of improvement, customers may still experience intermittent disruptions as restoration progresses. We are continuously monitoring the platform and prioritizing efforts to restore all affected services as quickly and safely as possible. We sincerely apologize for the inconvenience and appre...
investigating
We have identified the underlying issue and our engineering team is actively working to implement a resolution as quickly as possible. Some customers may continue to experience intermittent disruptions while recovery efforts are underway. We are closely monitoring the situation and taking all necessary steps to restore full service safely and efficiently. We sincerely apologize for the inconvenience this has caused and greatly appreciate your patience and understanding. We will continue to ...
investigating
Our engineering team is still actively working on the root cause and restore normal operations as quickly as possible. We sincerely apologize for the inconvenience this may cause and appreciate your patience while we work toward a resolution. We will continue to provide updates as more information becomes available.
investigating
Our engineering team has identified the root cause of the issue and is actively implementing a resolution to restore services. During this time, some customers may continue to experience intermittent disruptions as recovery progresses. We are closely monitoring the platform to ensure all services return to normal operation. We apologize for the inconvenience and appreciate your understanding. We will provide additional updates as soon as they are available.
investigating
We would like to inform you that we have identified the underlying issue and are actively working to resolve it as quickly as possible. Some customers may continue to experience intermittent disruptions while we complete the recovery process. We are closely monitoring the situation to ensure services are fully restored. We sincerely apologize for the inconvenience and appreciate your patience. We will share further updates as soon as more information becomes available.
investigating
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible as multiple services are impacted We apologize for the inconvenience and will share further updates as soon as we have more information.
investigating
We’ve detected an issue affecting Multiple services, and as a result, some cutomers may be experiencing disruptions while using our Platform. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
Delay in transactional email sending
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.
identified
We have identified the cause of the issue affecting transactional email services for some clients only. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
investigating
We have identified an issue impacting transactional email delivery, which may cause delays in transactional email sending for some customers. No emails have been lost, there is just a delay. Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will continue to share updates as more information becomes available.
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