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85.5%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
100%
31
0
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We've restored access to all providers' catalogs. Now monitoring redemptions.
identified
We're still seeing order/fulfillment failures on our remaining partners. We're managing catalog item availability accordingly until fulfillment is completely restored.
identified
We've started to bulk restore items to our based on provider status: providers who share operational catalogs where their "available items" are fulfillable have been re-enabled.
This updates restores 680 items to our catalog.
As more providers come back online, fully or partially, we'll update our rewards catalog accordingly.
identified
The following gift cards have been returned to our catalog: Flipkart, Myntra, Amazon Fresh Voucher, AJIO, MakeMyTrip, Bigbasket, Decathlon, Domino’s, GRT Jewellers and Google Play IN, Nykaa, Uber India
We're continuing to add available gift cards back to our catalog.
identified
The following gift cards have been returned to our global catalog: Virtual Visa, PayPal, Starbucks US, Target, DoorDash, and Walmart. They will be available to users, subject to each card's regional availability.
We're continuing to add available gift cards back to our catalog.
identified
We are implementing a workaround to bring back gift cards on a case by case basis.
identified
We've restored the Amazon.com gift card to our US catalog.
identified
We are continuing to work with our providers on this issue. We are also looking for other ways to restore more catalog options in the interim.
identified
The issue has been identified.
investigating
A few of our gift card providers are experiencing outages today. To avoid any disruptions with gift card fulfillment, we have disabled gift cards through those providers in our catalog.
Bonusly is in communication all of our rewards providers. As we learn more, we will provide updates here. When we are confident fulfillment issues are resolved, affected gift cards will return to the catalog.
We're working now to push all failed reward redemptions through. We expect this to take two hours.
monitoring
Ok, we've implemented the solution and are now monitoring to make sure all rewards redemptions go through smoothly.
identified
We've identified an issue with our rewards system that is preventing most redemptions going through. We're working on the fix now.
Legacy Incident Archive
1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Degraded Rewards Experience
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing intermittent issues with rewards redemption. Some users may encounter timeouts or delays when attempting to redeem rewards. Our engineering team is actively investigating the root cause. We will provide updates as we learn more.
