New Multi-region uptime checks and custom-domain status pages

Blackboard (Anthology) Outage History

Daily provider-status observations and published incident history for Blackboard (Anthology).

Operational

Blackboard (Anthology) is operational. Verified . Official provider source.

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79.6% of 54 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 92.9% 28 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Course Catalog May Be Unavailable

View incident details and source

Started:

Blackboard - Course Catalog
monitoring
A fix has been implemented and a new Blackboard 4001.2.0 version, including the fix, is being rolled out.
identified
The issue has been identified and the fix is underway. To minimize further impact, we will be pausing the release to US Eastern tonight and will resume the release tomorrow with a new build including the fix to address this issue. All regions will be updated tomorrow.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue affecting catalog access for a subset of users. Our team is actively working to restore normal functionality and will provide additional updates as more information becomes available.
investigating
We are aware of an issue causing some users to not be able to access the catalog. We are investigating.
Institution Page unavailable for a subset of Blackboard LMS clients in Europe and APAC
major Observed active window 4h 46m

View incident details and source

Started:

Blackboard - SaaS (Asia Pacific) Blackboard - SaaS (Europe)
monitoring
A fix has been implemented and we are monitoring the results.
identified
Some Blackboard LMS clients in Europe and APAC are unable to load the Institution Page. Affected users may see an error or a blank page when selecting Institution Page from the base navigation. All other areas of the LMS are operating normally. Our engineering team has identified the component responsible and is working to restore service. We have not identified any impact to data
identified
A few clients in the APAC region are also affected by the issue. We are actively working on implementing a fix and will provide updates as progress is made.
identified
We have identified the issue affecting the Institution Page and are actively working on a fix.
investigating
We are currently investigating this issue.
Platform Extensions v1 Applications
major Observed active window 18h 25m

View incident details and source

Started:

Platform Extensions (Global)
monitoring
Fix has been implemented and the issue is being monitored.
identified
The assigned teams are continuing to work on restoring services.
identified
The issue has been identified, and a solution is being worked on.
investigating
We are currently investigating an issue with Platform Extensions v1 Applications. Platform v2 Applications are operating as expected.
September 2026
Blackboard Illuminate: issue affecting worksheets & workspaces
minor Observed active window 186h 25m

View incident details and source

Started:

Illuminate
identified
Blackboard is investigating an issue affecting access to worksheets in Snowflake. Users may be unable to view previously saved worksheets. Queries can be run in workspaces, but will see errors. Our team is actively working to resolve the issue and will provide updates as they become available.
Blackboard LMS: Discussion Forum or other Assessment Visible in Course with Inherited Release Conditions
minor

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Started:

Blackboard - SaaS (Africa) Blackboard - SaaS (US) Blackboard - SaaS (Saudi) Blackboard - SaaS (Asia Pacific) Blackboard - SaaS (Europe) Blackboard – SaaS Gov Cloud (US)
identified
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

Legacy Incident Archive

19 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Blackboard Service Interruption
critical Source not attested
Last archived state: resolved
View archived record details
Blackboard - SaaS (US)
monitoring
Blackboard continues to monitor the underlying services to ensure ongoing stability.
monitoring
The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by Tomorrow ( Friday) Morning.
monitoring
The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by close of business.
monitoring
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
monitoring
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
monitoring
Services have been restored. Blackboard is continuing to monitor these underlying services.
monitoring
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services. Updates will continue to be posted on status.blackboard.com until this incident is resolved.
monitoring
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services. Updates will continue to be posted on status.blackboard.com until this incident is resolved.
identified
The issue has been identified, and Blackboard is working to restart and restore services. There may continue to be instability while we work to ensure all services are fully recovered. Next update to status.blackboard.com will be in 1 hour
investigating
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue. We will continue to post updates to status.blackboard.com
investigating
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue. We will continue to post updates to status.blackboard.com
investigating
Update: Adjusting scope from "Blackboard - SaaS - Global" to "Blackboard - SaaS (US)"
investigating
We are continuing to investigate the issue and are actively working with Blackboard's infrastructure partners to diagnose and resolve the issue as quickly as we can. We will continue to provide updates at status.blackboard.com
investigating
Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East. Additional updates will be posted to status.blackboard.com
Service disruption for some clients in US
major Source not attested
Last archived state: resolved
View archived record details
Blackboard - SaaS (US)
identified
We are continuing to work on a fix for this issue.
identified
We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East
Few Blackboard SaaS clients are facing Intermittent outage
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Our team has identified the issue and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period. We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team has identified the issue and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period. We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team continues to investigate the underlying cause and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period. We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team continues to investigate the underlying cause and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET. We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team is actively working on the fix and continuing to investigate the root cause. We are closely monitoring the situation and working to restore normal performance as soon as possible.
identified
A few Blackboard LMS clients are currently experiencing Intermittent issues. The team is investigating the root cause and working to restore normal performance.
Mailings Currently Unavailable - Evaluate, Institutional Effectiveness, Milestone, Portfolio, Course Evaluations
minor Source not attested
Last archived state: resolved
View archived record details
investigating
All messaging capabilities are currently down. We will advise as soon as they are operational.
July 2026
Accreditation & Program Review Errors
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are aware of errors displaying in Accreditation & Program Review when attempting to edit standards or generate Offline Reports. The Development Team are working to resolve this issue.
Blackboard SaaS LMS Outage - Global
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
AWS has implemented a fix for the underlying issue. We are observing signs of recovery, and service appears to be stable at this time. We will continue monitoring the environment and provide updates if necessary.
identified
AWS continues to work on mitigation efforts, and our teams remain actively engaged and closely coordinating with them. We continue to monitor the environment and provide updates as progress is made.
identified
We have identified the issue impacting a subset of customers. AWS has confirmed the issue and is actively working on mitigation efforts to reduce the impact. Our teams are closely monitoring the situation, coordinating with AWS, and working toward full recovery. We will continue to provide updates as more information becomes available.
identified
We have identified the issue as being related to AWS CloudFront. We are actively working with AWS to restore service as quickly as possible. Our team is closely monitoring the situation and will provide further updates as soon as additional information becomes available.
investigating
We are currently investigating an issue affecting the production environment for multiple clients.
Few Blackboard SaaS clients are facing performance issue
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the query causing the performance issue. The team is actively working on a fix
investigating
A few Blackboard LMS clients are currently experiencing performance issues. The team is investigating the root cause and working to restore normal performance.
May 2026
Blackboard Issues with 4000.15.0 Release
Source not attested
Last archived state: resolved
View archived record details
identified
Resolved Update - The engineering team has completed the fix for the Release Conditions issue identified in version 4000.15.0. Deployment of the fix to production environments is currently in progress and will continue across all the sites. Once the deployment is completed, the issue related to assessment visibility and Release Conditions will be fully resolved. The team will continue to closely monitor the environments following the deployment to ensure platform stability and expected beha...
identified
The engineering team is actively working on a resolution for the Release condition issue. As a temporary workaround until the fix is available, please remove any assessment access exceptions configured in the Gradebook (for example, custom start/end dates assigned to individual students). Once the exceptions are removed, the assessment will appear correctly in the student view. We appreciate your patience and understanding while we work toward a permanent resolution.
identified
We have identified the root cause of the issue related to Release Conditions. The team is working on a fix that will be released as soon as possible. In the meantime, we have updated production instances for customers that have opened a support ticket.
investigating
As we investigate an issue related to Release Conditions, the release of 4000.15.0 will be paused until this issue can be resolved, so the US East release is now on hold. Once resolved all sites will be updated with the fix.
investigating
We are investigating a number of issues reported with the 4000.15.0 release to production environments. Multiple teams are working on this and we will provide more information as it becomes available.
April 2026
Ally Processing Delays for Canvas Institutions - US-east Region (April 27, 2026)
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing a spike in activity beginning at 11:20AM EDT which has caused intermittent delays in the real-time processing of new content added to the LMS for Canvas institutions in the US. Real-time processing delays of approximately 1 to 2 hours for new content items may be seen during this time. Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Blackboard Audio and Video Feedback Issues
Source not attested
Last archived state: resolved
View archived record details
investigating
Faculty are receiving an "Upload failed" error message when they try to add video or audio feedback on a quiz in the Overall Feedback area for their students. The upload process fails at the final stage. This has been confirmed across multiple users and different media types. Browsers: Verified on latest versions of Chrome; persists after clearing cache, cookies, and restarting systems. Error Message: "Upload Failed" appears on the progress bar in the Video Details pane.
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