Blackboard (Anthology) Outage History
Daily status observations, past incidents, and reported issue history for Blackboard (Anthology).
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 60% | 25 | 10 |
| July 2026 | 87.1% | 31 | 4 |
| June 2026 | 16.7% | 30 | 25 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Blackboard Service Interruption
Started:
Blackboard - SaaS (US)
monitoring
Blackboard continues to monitor the underlying services to ensure ongoing stability.
monitoring
The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by Tomorrow ( Friday) Morning.
monitoring
The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by close of business.
monitoring
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
monitoring
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
monitoring
Services have been restored. Blackboard is continuing to monitor these underlying services.
monitoring
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
monitoring
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
identified
The issue has been identified, and Blackboard is working to restart and restore services. There may continue to be instability while we work to ensure all services are fully recovered.
Next update to status.blackboard.com will be in 1 hour
investigating
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.
We will continue to post updates to status.blackboard.com
investigating
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.
We will continue to post updates to status.blackboard.com
investigating
Update: Adjusting scope from "Blackboard - SaaS - Global" to "Blackboard - SaaS (US)"
investigating
We are continuing to investigate the issue and are actively working with Blackboard's infrastructure partners to diagnose and resolve the issue as quickly as we can.
We will continue to provide updates at status.blackboard.com
investigating
Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East.
Additional updates will be posted to status.blackboard.com
Service disruption for some clients in US
Started:
Blackboard - SaaS (US)
identified
We are continuing to work on a fix for this issue.
identified
We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East
Few Blackboard SaaS clients are facing Intermittent outage
Started:
monitoring
Our team has identified the issue and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period.
We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team has identified the issue and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period.
We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team continues to investigate the underlying cause and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET, with no impact observed during this period.
We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team continues to investigate the underlying cause and is actively working toward a permanent resolution. The site has remained stable since 10:00 AM ET.
We will continue to closely monitor the service and provide further updates as more information becomes available.
identified
Our team is actively working on the fix and continuing to investigate the root cause. We are closely monitoring the situation and working to restore normal performance as soon as possible.
identified
A few Blackboard LMS clients are currently experiencing Intermittent issues. The team is investigating the root cause and working to restore normal performance.
Mailings Currently Unavailable - Evaluate, Institutional Effectiveness, Milestone, Portfolio, Course Evaluations
Started:
investigating
All messaging capabilities are currently down. We will advise as soon as they are operational.
July 2026
Accreditation & Program Review Errors
Started:
investigating
We are aware of errors displaying in Accreditation & Program Review when attempting to edit standards or generate Offline Reports. The Development Team are working to resolve this issue.
Blackboard SaaS LMS Outage - Global
Started:
monitoring
AWS has implemented a fix for the underlying issue. We are observing signs of recovery, and service appears to be stable at this time. We will continue monitoring the environment and provide updates if necessary.
identified
AWS continues to work on mitigation efforts, and our teams remain actively engaged and closely coordinating with them. We continue to monitor the environment and provide updates as progress is made.
identified
We have identified the issue impacting a subset of customers. AWS has confirmed the issue and is actively working on mitigation efforts to reduce the impact.
Our teams are closely monitoring the situation, coordinating with AWS, and working toward full recovery. We will continue to provide updates as more information becomes available.
identified
We have identified the issue as being related to AWS CloudFront. We are actively working with AWS to restore service as quickly as possible.
Our team is closely monitoring the situation and will provide further updates as soon as additional information becomes available.
investigating
We are currently investigating an issue affecting the production environment for multiple clients.
Few Blackboard SaaS clients are facing performance issue
Started:
monitoring
The issue has been resolved.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified the query causing the performance issue. The team is actively working on a fix
investigating
A few Blackboard LMS clients are currently experiencing performance issues. The team is investigating the root cause and working to restore normal performance.
May 2026
All Gov Cloud clients and 8 EU prod clients
Started:
identified
All sites are online
monitoring
A fix has been implemented and we are monitoring the results
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Blackboard Issues with 4000.15.0 Release
Started:
identified
Resolved Update - The engineering team has completed the fix for the Release Conditions issue identified in version 4000.15.0.
Deployment of the fix to production environments is currently in progress and will continue across all the sites. Once the deployment is completed, the issue related to assessment visibility and Release Conditions will be fully resolved.
The team will continue to closely monitor the environments following the deployment to ensure platform stability and expected beha...
identified
The engineering team is actively working on a resolution for the Release condition issue.
As a temporary workaround until the fix is available, please remove any assessment access exceptions configured in the Gradebook (for example, custom start/end dates assigned to individual students).
Once the exceptions are removed, the assessment will appear correctly in the student view.
We appreciate your patience and understanding while we work toward a permanent resolution.
identified
We have identified the root cause of the issue related to Release Conditions. The team is working on a fix that will be released as soon as possible. In the meantime, we have updated production instances for customers that have opened a support ticket.
investigating
As we investigate an issue related to Release Conditions, the release of 4000.15.0 will be paused until this issue can be resolved, so the US East release is now on hold. Once resolved all sites will be updated with the fix.
investigating
We are investigating a number of issues reported with the 4000.15.0 release to production environments. Multiple teams are working on this and we will provide more information as it becomes available.
April 2026
Ally Processing Delays for Canvas Institutions - US-east Region (April 27, 2026)
Started:
investigating
We are experiencing a spike in activity beginning at 11:20AM EDT which has caused intermittent delays in the real-time processing of new content added to the LMS for Canvas institutions in the US. Real-time processing delays of approximately 1 to 2 hours for new content items may be seen during this time.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Blackboard Audio and Video Feedback Issues
Started:
investigating
Faculty are receiving an "Upload failed" error message when they try to add video or audio feedback on a quiz in the Overall Feedback area for their students. The upload process fails at the final stage. This has been confirmed across multiple users and different media types.
Browsers: Verified on latest versions of Chrome; persists after clearing cache, cookies, and restarting systems.
Error Message: "Upload Failed" appears on the progress bar in the Video Details pane.
Ally Alternative Format Processing Delays - Europe - April 21, 2026
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently experiencing delays in the processing and generation of Alternative Formats for institutions in Europe. The Ally development team is treating this as a high priority while adding resources to process the existing backlog.
Illuminate - Performance Degradation Impacting Snowflake Queries and Reports
Started:
monitoring
We have identified the root cause of the issue and deployed a fix to production. The team is closely monitoring performance to ensure stability
investigating
We are currently experiencing performance degradation. As a result, some Snowflake queries may run slower than usual, and Illuminate reports may take longer to load or could time out. Our team is actively investigating the issue and working to restore normal performance at the earliest
Ally Course Sync and Copy Delays April 13, 2026 - All Regions
Started:
monitoring
Ally has processed the majority of the backlog in our bulk processing queues which should decrease the delays for course syncs, copy processes and onboards. The Ally development team will continue to monitor progress and performance.
investigating
Ally's bulk processing queues that handle updates from course syncs and course onboards are currently experiencing high traffic which may result in a delay of 1-2 hours for showing new indicators and/or new course reports.
During this high traffic period Ally and its associated components remain available, however there may be delays in processing some of these updates including course copy processes. Real time processing for new content items remains at expected levels, but users may see a ...
March 2026
Ally Processing Delays - US-east Region (March 30, 2026)
Started:
monitoring
Real time processing queues have returned to normal levels while the team continues to monitor.
monitoring
The Ally development team has scaled up resources based on demand and will continue to monitor progress.
identified
We are experiencing another spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1.5 hours for new content items may be seen during this time.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Ally Processing Delays - US-east Region (March 26, 2026)
Started:
identified
We are experiencing a spike in activity beginning just before noon EST which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1 to 3 hours for new content items may be seen during this time.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Illuminate - SSO login issue
Started:
investigating
We are currently experiencing an issue with Single Sign-On that may prevent some users from logging in to Illuminate across all regions. We are actively working to resolve it.
AI Image Generation Issue within Blackboard LMS
Started:
monitoring
We have found a fix for AI image generation in Blackboard LMS. This has been through our QA process, the rollout has begun with positive initial signs of service restoration in production instances. We aim to post a final status on this once the rollout process to all instances has completed and post rollout QA is successful.
identified
We have identified the root cause of the issue and are analyzing the options available to us to bring image generation back online. Please bear with us as we work through this. We are 'following the sun' on getting a solution deployed as soon as possible.
investigating
We are experiencing issues on AI image generation within Blackboard LMS. Instructors receive an error when attempting to generate new images. Previously generated images applied to courses are fine and not effected. We are investigating and working with our service provider towards a solution.
Blackboard LMS Outage - Multiple services (UAE)
Started:
identified
We have successfully restored several Blackboard sites previously hosted in the Middle East to an alternate AWS region. Recovery of additional sites is in progress. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
identified
We have successfully restored several Blackboard sites previously hosted in the Middle East to an alternate AWS region. Recovery of additional sites is in progress. Our Client Support team is communicating directly with impacted clients. We will continue to provide updates as new information becomes available.
identified
All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. ...
identified
All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. ...
identified
All Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. The AWS services required to restore Blackboard sites to full functionality are not yet available. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. ...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to infrastructure damage. We are beginning to see partial recovery of the underlying services required to restore Blackboard sites to full functionality. To ensure quality of services, access to Blackboard sites will be restricted until further recovery efforts are completed. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring ser...
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Many Blackboard sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider (AWS) to assess the situation and explore all available options, including restoring services in another AWS Region. If your site is impacted, please look for further direct communication from our Client Support team. We will provide an update as new information becomes available.
identified
Most of the sites hosted in the Middle East region are currently impacted due to the ongoing power outage. We are actively working with our service provider to assess the situation and explore all available options. Our service provider is closely engaged in recovery efforts to restore services. We will provide an update if new information becomes available.
identified
We are currently observing that additional sites are being affected due to the ongoing power outage. We are actively working with our service provider to explore available options. Our service provider is closely working on the recovery efforts. We will continue to monitor the situation and share updates as they become available.
identified
Our service provider is still working on the primary root cause. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We recognize the critical nature of these services and sincerely apologize for the disruption. We will provide an update if new information becomes available.
identified
Our service provider is still working on the primary root cause. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We recognize the critical nature of these services and sincerely apologize for the disruption. We will provide an update if new information becomes available.
identified
Some users may experience difficulties accessing content or performing certain operations due to an increased error rate caused by a power issue. Our service provider is actively working to resolve the problem. We will share further updates as soon as more information becomes available.
identified
Some users may experience difficulties accessing content or performing certain operations due to an increased error rate caused by a power issue. Our service provider is actively working to resolve the problem. We will share further updates as soon as more information becomes available.
identified
Our service provider is still working on the power issue. We are closely monitoring these efforts to ensure service is restored as quickly as possible. We will provide an update if new information becomes available.
investigating
We are experiencing issue on AWS services in ME-Central region due to power issue in few of the availability zones, We are actively working with our service provider.
February 2026
Blackboard Issue with Document Links
Started:
monitoring
As part of today’s production maintenance release, we deployed a fix to automatically resolve issues with corrupted attachment links in Ultra courses. This addresses scenarios where attachments either appeared missing/blank despite the file existing, or were linked using invalid system paths or malformed URLs that prevented files from loading. The repair has been applied across affected course content, assessments, and announcements to restore reliable access to attachments.
We will contin...
identified
We are currently finalizing the set of changes designed to address the broken link issues reported by users. Several preventative fixes are scheduled to be released in the next two weeks.
Separately, we are finishing up changes to automatically repair broken links in many scenarios and will communicate a date for that once it's ready.
We recognize that a number of edge cases require thorough handling and will continue to monitor for any related issues. Please continue to submit support ...
monitoring
We are aware that some of the broken links were not resolved last week after deploying the fix. We are currently investigating the impact in order to determine next steps.
monitoring
The broken links fix will be deployed with the Thursday, March 19, 4000.10.0 maintenance release. While this is expected to resolve the majority of broken links there is one unique scenario that cannot be corrected. When an embedded file has the same filename and extension as another embedded file in the same document, we are unable to determine which backup file it originally corresponded to, and therefore the link cannot be corrected. After the release, organizations will be provided with a...
monitoring
A fix has been implemented for this issue and it will be deployed with the Blackboard SaaS 4000.10 maintenance release to production this week on March 19th.
identified
The fix is in the final testing phase. We will provide timing for deployment of the fix early next week.
identified
Testing of the fixes for the broken links is underway. To ensure a successful fix, we have decided to conduct additional rounds of testing, therefore the broken link fix will not be included in this week’s Production release. We will confirm and share a new timeline for release in the next few days. Thank you for your continued patience.
identified
Contingent on successful testing, the fix to restore the broken file references is expected to be released with the 4000.10 release to Production environments scheduled for Thursday, March 5th.
investigating
Development of the solution to resolve this issue is still underway and preliminary testing has started. We are tentatively targeting a release of the fix by the end of next week. Additional updates will be provided next week.
investigating
The team is currently working on the solution for this issue and hope to have an estimate of the timeline for delivery of the fixes by the end of this week.
investigating
We are continuing to work through identifying the full set of impacted courses and content items and determining next steps for restoration. Another update will be provided early next week.
investigating
The team continues to make progress on identifying the full set of impacted courses and content items. Once complete we will be able to begin restoration. A timeline for affected file restorations will be shared once it's available.
investigating
We have confirmed the root cause related to the recent 4000.8 release and have already implemented a fix to prevent any new link corruption from occurring. Our current focus is remediation of impacted content. The team is taking a structured recovery approach that includes:
- Preserving all relevant system data to ensure no additional information is lost during cleanup
- Identifying the specific courses and content items affected
- Creating secure backups of impacted content records
- Compa...
investigating
The team understands the issue and problems caused. They are investigating the path forward to provide a fix to clean up any corrupted links. Additional information will be provided as it becomes available.
investigating
With the release of Blackboard SaaS 4000.8 to production last week, there was a change that inadvertently may have caused some links to become corrupted. In a specific scenario where a document included PDF attachments from more than one course, an attachment from a different course may no longer be referenced correctly. In some cases, the document may display an incorrect PDF or an attachment may not open as expected. Note: This can happen with any file types that are cross-referenced too (...