New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Bird Outage History

Uptime record, past incidents, and downtime history for Bird.

Checking current status...
82.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 56% 25 11
April 2026 96.7% 30 1
March 2026 87.1% 31 4
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Overview pages and Search down

Started: May 20, 10:06 AM

investigating
We are currently investigating an issue where the overview pages for Journeys, Flows, Search and other products are down and unavailable.
May 20, 10:06 AM
Issues Listing Journeys in UI [EU]

Started: May 13, 11:33 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 13, 12:25 PM
identified
The issue has been identified and a fix is being implemented.
May 13, 12:16 PM
investigating
We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally. At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.
May 13, 11:33 AM
Journey Processing Delays [EU]
minor

Started: May 12, 1:41 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 12, 1:58 PM
investigating
We are currently experiencing delays in processing journeys. The team is actively working to increase processing speed and reduce delays.
May 12, 1:41 PM
SMS delivery interruption - Netherlands - KPN 20408
minor

Started: May 8, 10:55 AM

identified
KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.
May 8, 10:55 AM
Elevated Errors with Conversations API
minor

Started: May 1, 8:06 PM

identified
The issue has been identified and a fix is being implemented.
May 1, 9:14 PM
investigating
We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.
May 1, 8:06 PM
April 2026
Wait step in automations having degraded performance
minor

Started: Apr 7, 5:49 AM

monitoring
We've identified the cause of the issue affecting wait steps in automations. A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
Apr 7, 7:28 AM
investigating
We are currently investigating this issue.
Apr 7, 5:49 AM
March 2026
New campaign activation failures in EP marketing suite
minor

Started: Mar 31, 11:29 AM

monitoring
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
Mar 31, 12:25 PM
identified
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation. Our team is actively working on a fix.
Mar 31, 11:29 AM
Failures adding contacts to lists
minor

Started: Mar 24, 1:49 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 24, 2:16 PM
investigating
We are currently investigating this issue.
Mar 24, 1:49 PM
Delays processing flow events in AP - south 1
minor

Started: Mar 23, 7:29 AM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 23, 8:42 AM
investigating
Flows and Journeys are impacted. We are investigating this issue.
Mar 23, 7:29 AM