Bird Outage History
Uptime record, past incidents, and downtime history for Bird.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 77.8% | 9 | 2 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 64.5% | 31 | 11 |
| April 2026 | 100% | 21 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region
Started: Jul 8, 8:12 PM
identified
The issue has been identified and a fix is being implemented.
Jul 8, 10:10 PM
investigating
We are observing delays in processing of Message & Contact Objects. We are actively investigating the issue
The impact is limited to Customers in Bird Box platform, hosted in the us-west-1 region.
Jul 8, 8:12 PM
Journeys failure rate increase
Started: Jul 5, 3:50 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jul 5, 4:07 PM
investigating
We are seeing a spike in errors in the Journeys logs right now. We are investigating the issue.
Jul 5, 3:50 PM
June 2026
WhatsApp message delivery issues
Started: Jun 12, 2:10 PM
identified
We are continuing to monitor increased WhatsApp message delivery failures caused by ongoing disruptions in Meta’s services, as confirmed by Meta.
Jun 12, 3:05 PM
investigating
We are investigating increased WhatsApp message delivery failures caused by connectivity issues with Meta services. Customers may experience delays or failures when sending WhatsApp messages.
Our team is actively monitoring the situation and working to mitigate the impact. We will provide further updates as more information becomes available.
Jun 12, 2:10 PM
Flows and Journeys unable to retrieve the Message Body for Conversation Messages
Started: Jun 4, 11:13 AM
investigating
Flows and Journeys are unable to retrieve the Message Body property for Conversation Messages. We are investigating the issue.
Jun 4, 11:13 AM
Increase of delivery latency for SMS messages
Started: Jun 4, 9:57 AM
monitoring
Between 9:30 AM and 9:34 AM UTC, there has been an intermittent increase in delivery latency for messages sent.
The issue has been resolved. We are monitoring the situation.
Jun 4, 9:57 AM
Conversations data processing is behind
Started: Jun 1, 4:33 PM
monitoring
The processing has caught up and we are monitoring to ensure it doesn't get behind again.
Jun 1, 4:51 PM
investigating
We are currently looking into an issue where processing conversations date is running behind in our US West cluster. This is causing the reporting to be behind.
Jun 1, 4:33 PM
May 2026
Overview pages and Search down
Started: May 20, 10:06 AM
investigating
We are currently investigating an issue where the overview pages for Journeys, Flows, Search and other products are down and unavailable.
May 20, 10:06 AM
Issues Listing Journeys in UI [EU]
Started: May 13, 11:33 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 13, 12:25 PM
identified
The issue has been identified and a fix is being implemented.
May 13, 12:16 PM
investigating
We are currently experiencing an issue where journeys are not displaying in the user interface. Journey runs are not affected and continue to execute normally.
At this time, the issue is limited to the listing/viewing of journeys in the UI. Our engineering team is actively investigating the root cause.
May 13, 11:33 AM
Journey Processing Delays [EU]
Started: May 12, 1:41 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 1:58 PM
investigating
We are currently experiencing delays in processing journeys. The team is actively working to increase processing speed and reduce delays.
May 12, 1:41 PM
SMS delivery interruption - Netherlands - KPN 20408
Started: May 8, 10:55 AM
identified
KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.
May 8, 10:55 AM
Elevated Errors with Conversations API
Started: May 1, 8:06 PM
identified
The issue has been identified and a fix is being implemented.
May 1, 9:14 PM
investigating
We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.
May 1, 8:06 PM
April 2026
Wait step in automations having degraded performance
Started: Apr 7, 5:49 AM
monitoring
We've identified the cause of the issue affecting wait steps in automations.
A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
Apr 7, 7:28 AM
investigating
We are currently investigating this issue.
Apr 7, 5:49 AM
March 2026
New campaign activation failures in EP marketing suite
Started: Mar 31, 11:29 AM
monitoring
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
Mar 31, 12:25 PM
identified
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation.
Our team is actively working on a fix.
Mar 31, 11:29 AM
Failures adding contacts to lists
Started: Mar 24, 1:49 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 24, 2:16 PM
investigating
We are currently investigating this issue.
Mar 24, 1:49 PM
Delays processing flow events in AP - south 1
Started: Mar 23, 7:29 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 23, 8:42 AM
investigating
Flows and Journeys are impacted.
We are investigating this issue.
Mar 23, 7:29 AM