Current answer
Bird experienced a minor incident: Elevated API errors and voice call setup failures (US). ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Affected Components
Bird Platform
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Sep 17, 2026 at 4:46 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 17, 2026 at 4:46 PM UTC
Investigating
We are investigating elevated error rates and increased latency for API requests in our US region, beginning approximately 15:31 UTC. Write operations are the most affected and may return errors or time out. Voice call setup and number routing are also degraded. Read operations and our EU region are unaffected. We are actively engaged and will provide an update within 30 minutes.
Sep 17, 2026 at 4:22 PM UTC
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