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75.5%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
64.3%
28
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
30 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Mail processing delayed in US region
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.
investigating
The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.
June 2026
Barracuda XDR - Service Disruption on Email events ingestion
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
Barracuda XDR - Service Disruption on events ingestion
majorSource not attested
Last archived state: resolved
View archived record details
identified
Barracuda XDR is currently experiencing an issue in ingesting the logs into XDR platform which impacts the customers globally. Our engineering has been actively working to address this issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We will provide further updates once the root-cause is identified. Thank you for your patience and understanding
May 2026
BAC - Some Users are unable manage appliances from the portal
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
April 2026
Mail processing degraded in US region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items.
identified
Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.
WAF-as-a-Service : Issues with configuration propagation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
An issue has been identified with our configuration propagation taking much longer than expected. We are working on identifying the problem - there will be no associated downtime for the applications hosted. Please stay tuned for more updates on this issue as we continue to make progress and ensure normal stability of operations.
Barracuda XDR - Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Barracuda XDR is currently experiencing an issue with log ingestion into the XDR platform, which is impacting customers globally. Our engineering team is actively engaged with Databricks support to resolve this matter. We recognize the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
