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75.5%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
64.3%
28
10
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
30 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
BCAS Search Down in US
majorSource not attested
Last archived state: resolved
View archived record details
Web InterfaceMail Processing
monitoring
Search functionality and mailflow have been restored. Mailflow is experiencing a backup of a few hours.
investigating
The issue is currently being investigated.
XDR Dashboard
Source not attested
Last archived state: resolved
View archived record details
investigating
The XDR dashboard is currently unavailable. The engineering team is working on the issue and expects to restore service soon.
Barracuda XDR - Service Disruption on Cloudgen firewall signal detection
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Barracuda XDR experienced an intermittent service disruption affecting signal detection for the CloudGen Firewall data source from July 24 at 1:40 AM UTC through today, impacting customers in the EU region. During this period, threat detection data from this source was not processed by our detection engine and, consequently, alerts associated with this data source may not have been generated.
Our engineering team has identified the root cause of the issue and has implemented the necessary co...
Incident Response: Degraded Perfomance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The system is stable and recovered. We will continue to monitor for the next several hours.
monitoring
Attempting to creating a new incident could result in a longer than usual "pending creation" state. We have identified the issue, implemented a fix, and are monitoring the solution. Thank you for your patience as the system continues to recover.
July 2026
Authentication Services Issue Affecting Some Customers
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We have identified an issue that may be affecting some Authentication Services customers specifically around the "Login with Microsoft Button". Authentication services functionality may be affected by this issue.
Barracuda XDR - Service Disruption on signals detection
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Barracuda XDR experienced an intermittent disruption in signal detection following the rollout of changes to SIEM rule enrichment earlier this morning (UTC). As a result, alert generation may have been delayed across all regions. Our engineering team promptly identified the underlying cause and implemented the appropriate corrective actions to restore normal functionality. We will continue to closely monitor the environment to ensure ongoing stability and the full restoration of expected oper...
Login Issue
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Issue started at 16:33 UTC
investigating
We are currently investigation an outage to all login services due to a maintenance upgrade. Will update when reverted back.
SAT Main Website Unavailable
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating the issue.
Barracuda XDR - Service Disruption on datasources visibility in dashboard
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
identified
Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations.
Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the poten...
Email Gateway Defense attachment file scanning partially impacted in the Australia region
