Barracuda Networks Outage History
Daily status observations, past incidents, and reported issue history for Barracuda Networks.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 72% | 25 | 7 |
| July 2026 | 64.5% | 31 | 11 |
| June 2026 | 43.3% | 30 | 17 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
BCAS Search Down in US
Started:
Web Interface
Mail Processing
monitoring
Search functionality and mailflow have been restored. Mailflow is experiencing a backup of a few hours.
investigating
The issue is currently being investigated.
XDR Dashboard
Started:
investigating
The XDR dashboard is currently unavailable. The engineering team is working on the issue and expects to restore service soon.
Barracuda XDR - Service Disruption on Cloudgen firewall signal detection
Started:
monitoring
Barracuda XDR experienced an intermittent service disruption affecting signal detection for the CloudGen Firewall data source from July 24 at 1:40 AM UTC through today, impacting customers in the EU region. During this period, threat detection data from this source was not processed by our detection engine and, consequently, alerts associated with this data source may not have been generated.
Our engineering team has identified the root cause of the issue and has implemented the necessary co...
Incident Response: Degraded Perfomance
Started:
monitoring
The system is stable and recovered. We will continue to monitor for the next several hours.
monitoring
Attempting to creating a new incident could result in a longer than usual "pending creation" state. We have identified the issue, implemented a fix, and are monitoring the solution. Thank you for your patience as the system continues to recover.
July 2026
Authentication Services Issue Affecting Some Customers
Started:
investigating
We have identified an issue that may be affecting some Authentication Services customers specifically around the "Login with Microsoft Button". Authentication services functionality may be affected by this issue.
Barracuda XDR - Service Disruption on signals detection
Started:
monitoring
Barracuda XDR experienced an intermittent disruption in signal detection following the rollout of changes to SIEM rule enrichment earlier this morning (UTC). As a result, alert generation may have been delayed across all regions. Our engineering team promptly identified the underlying cause and implemented the appropriate corrective actions to restore normal functionality. We will continue to closely monitor the environment to ensure ongoing stability and the full restoration of expected oper...
Login Issue
Started:
investigating
We are continuing to investigate this issue.
investigating
Issue started at 16:33 UTC
investigating
We are currently investigation an outage to all login services due to a maintenance upgrade. Will update when reverted back.
SAT Main Website Unavailable
Started:
investigating
We are currently investigating the issue.
Barracuda XDR - Service Disruption on datasources visibility in dashboard
Started:
monitoring
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
identified
Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations.
Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the poten...
Email Gateway Defense attachment file scanning partially impacted in the Australia region
Started:
monitoring
We are monitoring the results.
investigating
We are currently investigating this issue.
Mail processing delayed in US region
Started:
investigating
Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.
investigating
The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.
June 2026
Barracuda XDR - Service Disruption on Email events ingestion
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
Barracuda XDR - Service Disruption on events ingestion
Started:
identified
Barracuda XDR is currently experiencing an issue in ingesting the logs into XDR platform which impacts the customers globally. Our engineering has been actively working to address this issue. We acknowledge the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. We will provide further updates once the root-cause is identified. Thank you for your patience and understanding
May 2026
BAC - Some Users are unable manage appliances from the portal
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region
Started:
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
April 2026
Mail processing degraded in US region
Started:
monitoring
Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items.
identified
Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.
WAF-as-a-Service : Issues with configuration propagation
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
An issue has been identified with our configuration propagation taking much longer than expected. We are working on identifying the problem - there will be no associated downtime for the applications hosted. Please stay tuned for more updates on this issue as we continue to make progress and ensure normal stability of operations.
Barracuda XDR - Service Disruption
Started:
investigating
Barracuda XDR is currently experiencing an issue with log ingestion into the XDR platform, which is impacting customers globally. Our engineering team is actively engaged with Databricks support to resolve this matter. We recognize the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Barracuda XDR - Log ingestion service disruption (Canada)
Started:
monitoring
Our engineering team has worked with the datalake vendor to restore service in the Canada region, and the log ingestion service is now operating normally. We will continue to monitor the system closely to ensure it remains fully operational.
investigating
Barracuda XDR is currently experiencing an issue affecting the ingestion of logs into the XDR platform, which is impacting customers in the Canada region. Our engineering team is actively working with Databricks Support to investigate and resolve this matter. We acknowledge the potential impact on your business operations and want to assure you that we are fully committed to restoring full functionality as quickly as possible.
Further updates will be provided once the root cause has been ide...
SecureEdge Outage
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are experiencing issues with the secureedge service. We are investigating the issue.
Email Gateway Defense - Classic UI Is currently experiencing problems with user login.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
March 2026
Barracuda XDR – Dashboard datasource visibility issue
Started:
monitoring
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
identified
Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue.
We acknowledge the potential impact this may have on your business oper...
BCAS: Mail processing partial outage in UK region
Started:
identified
We are continuing to restore service. The number of affected customers in the region is now below 10%.
identified
The issue has been identified and our engineers are working with operations staff to restore services.
investigating
Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.
Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
Started:
monitoring
We're currently experiencing ingestion delays with incident response. A fix has been identified and we're currently monitoring.
Barracuda XDR - Service Disruption on Email events ingestion
Started:
monitoring
The re-ingestion of historical Barracuda Email events from March 27, 6:30 AM to 8:00 AM UTC, will be completed by the end of the business day today.
monitoring
Barracuda XDR is currently experiencing an issue with the ingestion of Barracuda Email events. This complication may result in delays or the potential loss of events from 6:30am to 8am UTC, impacting customers in the US region. Our engineering team has resolved the email events ingestion issue to process the real-time events flow and is diligently working to reingest the missed events. We understand the possible repercussions this may have on your business operations and are committed to rest...
Cloud-to-Cloud Backup slowness
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are investigating an issue with Cloud-to-Cloud Backup that is causing long-running backup jobs and user interface slowness.
February 2026
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
Started:
identified
We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.