New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Barracuda Networks Outage History

Uptime record, past incidents, and downtime history for Barracuda Networks.

Checking current status...
22% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 0% 25 25
April 2026 30% 30 21
March 2026 35.5% 31 20
February 2026 0% 5 5

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
BAC - Some Users are unable manage appliances from the portal
major

Started: May 15, 10:12 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 15, 12:26 PM
investigating
We are currently investigating this issue.
May 15, 10:12 AM
Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region

Started: May 12, 3:39 PM

monitoring
We are continuing to monitor for any further issues.
May 13, 2:34 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 6:41 PM
identified
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
May 12, 3:39 PM
April 2026
Mail processing degraded in US region
minor

Started: Apr 30, 7:54 AM

monitoring
Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items.
May 1, 3:25 PM
identified
Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.
Apr 30, 7:54 AM
WAF-as-a-Service : Issues with configuration propagation
minor

Started: Apr 28, 2:14 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 28, 6:22 PM
identified
The issue has been identified and a fix is being implemented.
Apr 28, 5:37 PM
investigating
We are continuing to investigate this issue.
Apr 28, 2:17 PM
investigating
An issue has been identified with our configuration propagation taking much longer than expected. We are working on identifying the problem - there will be no associated downtime for the applications hosted. Please stay tuned for more updates on this issue as we continue to make progress and ensure normal stability of operations.
Apr 28, 2:14 PM
Barracuda XDR - Service Disruption
minor

Started: Apr 27, 8:07 PM

investigating
Barracuda XDR is currently experiencing an issue with log ingestion into the XDR platform, which is impacting customers globally. Our engineering team is actively engaged with Databricks support to resolve this matter. We recognize the potential impact this may have on your business operations and remain fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been identified. Thank you for your patience and understanding.
Apr 27, 8:07 PM
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption
major

Started: Apr 23, 9:15 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 9:31 AM
identified
The issue has been identified and a fix is being implemented.
Apr 23, 9:15 AM
investigating
We are currently investigating this issue.
Apr 23, 9:15 AM
Barracuda XDR - Log ingestion service disruption (Canada)
major

Started: Apr 21, 8:56 PM

monitoring
Our engineering team has worked with the datalake vendor to restore service in the Canada region, and the log ingestion service is now operating normally. We will continue to monitor the system closely to ensure it remains fully operational.
Apr 21, 9:22 PM
investigating
Barracuda XDR is currently experiencing an issue affecting the ingestion of logs into the XDR platform, which is impacting customers in the Canada region. Our engineering team is actively working with Databricks Support to investigate and resolve this matter. We acknowledge the potential impact on your business operations and want to assure you that we are fully committed to restoring full functionality as quickly as possible. Further updates will be provided once the root cause has been ide...
Apr 21, 8:56 PM
SecureEdge Outage
major

Started: Apr 15, 4:48 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 15, 6:13 PM
identified
The issue has been identified and a fix is being implemented.
Apr 15, 6:01 PM
investigating
We are experiencing issues with the secureedge service. We are investigating the issue.
Apr 15, 4:48 PM
Email Gateway Defense - Classic UI Is currently experiencing problems with user login.
major

Started: Apr 9, 7:29 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 7:40 PM
investigating
We are currently investigating this issue.
Apr 9, 7:29 PM
Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
major

Started: Apr 2, 12:29 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 2:13 AM
identified
The issue has been identified and a fix is being implemented.
Apr 2, 12:55 AM
investigating
We are currently investigating this issue.
Apr 2, 12:29 AM
March 2026
Barracuda XDR – Dashboard datasource visibility issue
minor

Started: Mar 30, 11:49 AM

monitoring
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
Mar 30, 2:13 PM
identified
Barracuda XDR is currently experiencing an issue affecting the visibility of data sources within the XDR dashboard (CSD). As a result, log degradation alerts generated from March 28 may be false positives. The data sources impacted include Windows and certain firewall integrations. Our engineering team has identified the root cause as a failure in the API call to the datalake and is actively working to resolve the issue. We acknowledge the potential impact this may have on your business oper...
Mar 30, 11:49 AM
BCAS: Mail processing partial outage in UK region
major

Started: Mar 28, 10:53 AM

identified
We are continuing to restore service. The number of affected customers in the region is now below 10%.
Mar 28, 11:11 AM
identified
The issue has been identified and our engineers are working with operations staff to restore services.
Mar 28, 10:55 AM
investigating
Mail processing may be impacted for up to 15% of customers in the UK region. Affected customers may experience a delay in new mail processing until service is restored.
Mar 28, 10:53 AM
Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messages
major

Started: Mar 27, 1:18 PM

monitoring
We're currently experiencing ingestion delays with incident response. A fix has been identified and we're currently monitoring.
Mar 27, 1:18 PM
Barracuda XDR - Service Disruption on Email events ingestion
minor

Started: Mar 27, 8:25 AM

monitoring
The re-ingestion of historical Barracuda Email events from March 27, 6:30 AM to 8:00 AM UTC, will be completed by the end of the business day today.
Mar 30, 3:20 PM
monitoring
Barracuda XDR is currently experiencing an issue with the ingestion of Barracuda Email events. This complication may result in delays or the potential loss of events from 6:30am to 8am UTC, impacting customers in the US region. Our engineering team has resolved the email events ingestion issue to process the real-time events flow and is diligently working to reingest the missed events. We understand the possible repercussions this may have on your business operations and are committed to rest...
Mar 27, 8:25 AM
Cloud-to-Cloud Backup slowness
minor

Started: Mar 20, 12:39 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 20, 1:55 PM
investigating
We are investigating an issue with Cloud-to-Cloud Backup that is causing long-running backup jobs and user interface slowness.
Mar 20, 12:39 PM
February 2026
Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral rates
minor

Started: Feb 25, 10:05 PM

identified
We are aware of a problem where outbound email in EGD to Microsoft Domains is experiencing high deferral rates and are currently monitoring the situation.
Feb 25, 10:05 PM