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15.1%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
10.7%
28
25
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 554 - Longview, TX
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
identified
Our carrier has identified the cause of this incident and is working to complete repairs.
investigating
We are continuing to investigate this issue.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 977 - Macomb, IL
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Bandwidth Local Market Impairment - 328 (Dayton, OH)
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Teams are observing expected messaging traffic behavior and will monitor for stability.
identified
Teams have identified the source of this incident as an off-network condition. We are engaged with the impacted industry provider and are working to restore expected messaging delivery.
investigating
Bandwidth teams are currently investigating toll-free SMS messaging delays to Verizon destination.
Teams are observing expected messaging behavior and will monitor for stability.
investigating
Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.
Bandwidth teams are investigating an incident impacting Telephone Number Lookup tool where results are delayed or failing to complete as expected.
Legacy Incident Archive
107 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Legacy Global Portal
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an incident impacting the legacy Global Portal. Customers are unable to save changes within the portal at this time.
JFK Data Center Congestion
Source not attested
Last archived state: resolved
View archived record details
monitoring
Bandwidth is experiencing congestion in our JFK data center. At this time we are not observing impact to customer calls. Bandwidth is monitoring and determining actions to ensure the data center remains stable.
Bandwidth App Incident - Invoice Downloads
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected portal behavior and will monitor for prolonged stability.
identified
Teams continue work to restore expected Invoice download functions.
identified
We are continuing to work on a fix for this issue.
identified
Bandwidth teams have identified an incident impacting the ability to download invoices within the Bandwidth App. Teams are working to restore expected application behavior.
Inbound Calling Incident- Argentina
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating inbound call failures for Argentina based traffic.
SIP Registrar Incident
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected network performance. We will continue to monitor for prolonged stability.
investigating
Bandwidth teams are investigating an incident impacting SIP Registrar calls. These calls may experience an unexpected 404 error code.
Teams are investigating an incident impacting Inbound and Outbound calls for Czech Republic based calls. These calls may not complete as expected.
Port Order Delays
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected port order behavior and will monitor for stability.
identified
Bandwidth teams have identified an incident impacting both Port In and Port Out Orders. These orders are delayed in completing, due to an industry provider incident.
Inbound MMS Incident - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Teams are observing expected messaging behavior. We will monitor for stability.
identified
Bandwidth teams have identified an incident impacting inbound MMS messages from AT&T. Teams are working in partnership to restore expected services.
DFW Datacenter Incident
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Teams are investigating an intermittent call failure incident for a small sub-set of traffic transversing the DFW Datacenter.
Inbound Calling Incident - Italy
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Bandwidth teams are investigating an incident impacting some inbound calls to Italy from a particular provider. Teams are working with the impacted service provider to restore expected inbound calling behavior.
