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SMS and MMS 10DLC Failure

Minor Impact Resolved Duration: 5h 18m October 7, 2026
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Current answer

Bandwidth experienced a minor incident: SMS and MMS 10DLC Failure. ServiceAlert observed recovery on Oct 8, 2026.

Official Bandwidth status page Current Bandwidth status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
SMS Messaging (SMPP) MMS Messaging (MM4)

Incident Timeline

Monitoring
Teams are observing expected messaging behavior and will monitor for stability.
Oct 8, 2026 at 2:18 AM UTC
Investigating
Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.
Oct 7, 2026 at 9:51 PM UTC
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