Current answer
Bandwidth experienced a minor incident: Toll Free SMS Delays - Verizon. ServiceAlert observed recovery on Oct 9, 2026.
Looking for an update now? Check the current status, or follow Bandwidth for future changes.
Incident Lifecycle
Affected Components
Toll-Free SMS - Outbound
Incident Timeline
Monitoring
Teams are observing expected messaging traffic behavior and will monitor for stability.
Oct 9, 2026 at 2:41 AM UTC
Identified
Teams have identified the source of this incident as an off-network condition. We are engaged with the impacted industry provider and are working to restore expected messaging delivery.
Oct 8, 2026 at 11:08 PM UTC
Investigating
Bandwidth teams are currently investigating toll-free SMS messaging delays to Verizon destination.
Oct 8, 2026 at 9:04 PM UTC
Was your business affected by this Bandwidth outage?
Follow Bandwidth and route available status alerts to email or a team channel.