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Arcserve Outage History

Uptime record, past incidents, and downtime history for Arcserve.

Checking current status...
78% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 59.3% 27 11
May 2026 83.9% 31 5
April 2026 93.3% 30 2
March 2026 33.3% 3 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Cloud Hybrid JP1 Partial Outage
major

Started: Jun 2, 6:52 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 2, 7:57 AM
identified
A number of customers utilizing our JP1 Data Centre may experience delays or issues performing replications to Arcserve Cloud. Our team is working to restore service, and we will provide periodic updates. Regards, Arcserve Support
Jun 2, 6:52 AM
May 2026
Cloud Direct New York Partial Outage
major

Started: May 31, 1:18 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 31, 3:20 PM
identified
A number of customers utilising our New York/New Jersey Data Centre may experience delays or issues performing backups and restores. Our engineering team IS working to restore service.
May 31, 1:18 PM
Cloud Direct - Degraded Performance New York Datacenter
major

Started: May 29, 7:52 AM

identified
We're currently aware of a connectivity issue affecting our NY/New Jersey datacenter for the Cloud Direct product. Users may experience delays in backups when writing to these datacenters. Other locations are unaffected and we will update you shortly when normal service has resumed.
May 29, 7:52 AM
Cloud Direct - Degraded Service for New York/New Jersey.
major

Started: May 28, 3:36 PM

monitoring
Service has now been restored and we are monitoring for further issues.
May 28, 3:42 PM
identified
There is currently a temporary outage affecting our New Jersey/New York datacenter that may cause interruptions with some customer's Cloud Direct backups. We are working to restore service as soon as possible.
May 28, 3:36 PM
April 2026
Global Outage Cloud direct.
critical

Started: Apr 4, 7:20 AM

investigating
We are continuing to investigate this issue.
Apr 4, 7:54 AM
investigating
We are continuing to investigate this issue.
Apr 4, 7:26 AM
investigating
We are currently investigating the issue preventing the website from loading and backups from running.
Apr 4, 7:20 AM
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