Arcserve

Cloud Hybrid JP1 Partial Outage

Major Impact Resolved Duration: 9h 19m September 6, 2026

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Current answer

Arcserve experienced a major incident: Cloud Hybrid JP1 Partial Outage. ServiceAlert observed recovery on Sep 6, 2026.

Official Arcserve status page Current Arcserve status ServiceAlert observed status change: Sep 6, 2026 at 10:45 AM UTC

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Incident Lifecycle

Identified Monitoring

Affected Components

Arcserve UDP Cloud Hybrid JP

Incident Timeline

Monitoring

A fix has been implemented and we are monitoring the results.

Sep 6, 2026 at 6:45 AM UTC

Identified

A number of customers utilizing our JP1 Data Centre may experience delays or issues performing replications to Arcserve Cloud. We are working to restore service, and we will provide periodic updates.

Regards,
Arcserve Support

Sep 6, 2026 at 1:25 AM UTC

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