Microsoft outage impacting email notifications and AERP registrations
View the provider incident record →Current answer
Arcserve experienced a minor incident: Microsoft outage impacting email notifications and AERP registrations. The provider currently marks this incident Monitoring.
Looking for an update now? Check the current status, or follow Arcserve for future changes.
Incident Lifecycle
Affected Components
Arcserve UDP Cloud Hybrid AWS
Arcserve Cloud Direct JP
Arcserve Cloud Console (Cloud Direct / UDP)
License Management Portal EU
Arcserve Cloud Direct US-CA
Arcserve UDP Cloud Hybrid JP
License Management Portal US
Arcserve UDP Cloud Hybrid US-CA
Arcserve Cloud Direct US-NY
Arcserve UDP Cloud Hybrid UK
Arcserve Cloud Direct UK
OneSystem - onesystem.storagecraft.com
Arcserve Cloud Direct DraaS UK/EMEA
OneSystem - onesystem.exablox.com
Arcserve Cloud Direct DraaS USA
Arcserve License Portal – AERP
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Nov 13, 2026 at 3:31 AM UTC
Monitoring
Microsoft’s global service disruption remains ongoing, with multiple Microsoft 365 applications still experiencing significant outages. And this is impacting our email notifications and AERP registrations. As Microsoft continues working to restore services, we will continue monitoring the situation and provide an update once services are restored. Thank you for your patience.
Nov 13, 2026 at 3:25 AM UTC
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