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Akamai Outage History

Daily provider-status observations and published incident history for Akamai.

Component incident

Akamai has an active component incident; no global outage is indicated. Verified . Official provider source.

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61.2% of 49 verified observed days had no reported provider issue

90-Day Trend

Jul 15Oct 12

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 76.7% 30 7

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 14 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Media Services Live 4 (MSL4) Issues
minor Observed active window 17h 22m

View incident details and source

Started:

Edge Delivery
monitoring
We have implemented a fix for this issue as of 18:15 UTC on August 25, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will provide an update within the next 30 minutes.
investigating
We are continuing to investigate this issue and work towards mitigation. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes.
investigating
We are investigating an emerging issue with Media Services Live 4 related to live streaming with 502 bad gateway errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please us...
Reporting data availability issues in 'Traffic by Hostname' report
minor Observed active window 197h 16m

View incident details and source

Started:

Reporting
monitoring
Service operations remain in a stable state. We will continue to monitor to ensure that the impact has been fully mitigated.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. 
monitoring
We have implemented a fix for this issue as of 14:50 UTC on 25 August, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH.
investigating
We are investigating a recurrence of this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will provide an update within the next 60 minutes.
identified
We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with "Traffic by Hostname" related to reporting data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support C...

Legacy Incident Archive

49 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Cloudlets and NetStorage upload Issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled back a change which we believe may have caused this issue as of approximately 11:30 UTC on April 3, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide the next update as we make progress.
investigating
We are investigating an issue with Cloudlets related to activation failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (ht...
March 2026
Content Purge and Edge Delivery Issues for Customers Using Enhanced mTLS
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. We will provide the next update as we make progress.
investigating
We are investigating an issue with purge and edge delivery related to intermittent failures, latency and/or errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the...
Edge Delivery Issues
minor Source not attested
Last archived state: resolved
View archived record details
identified
The rollback continues without issues and is expected to complete in the next 3 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update as we make progress.
identified
We have changed the scope of this incident from Cloudlets specific issues To Edge Delivery issues as we determined that this is impacting DNS responses over 512 bytes including cloudlets. We are rolling back a change that seems to have caused the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG.We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide another update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.
investigating
We are investigating an emerging issue with Cloudlets where some redirect links may be not work properly. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support C...
Certificate Provisioning System (CPS) issues
Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MQrWCAW. We will provide an update within the next 120 minutes.
investigating
We are investigating an emerging issue with Certificate Provisioning System (CPS) occurring when internal users edit deployment settings. Specifically, the 'Select Cipher Profiles' section fails to update after clicking 'Edit' and 'Save'."We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a70...
Edge Delivery Issues With OpenJDK
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with our Enhanced TLS Delivery Network related to intermittent TLS errors against Akamaized hostnames for customers who are using OpenJDK. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions o...
Enterprise Application Access (EAA) Issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We've engaged the necessary subject matter experts and are continuing to investigate this issue. We will continue to post updates as more information is available.
investigating
We are investigating an emerging issue with Enterprise Application Access (EAA) related to device postures. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Suppor...
Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Account Protector, Bot Manager Premier, Enterprise Application Access (EAA), and ETP/SIA (Secure Internet Access) related to connectivity issues at the Compute Washington Data Center beginning at approximately 18:00 UTC. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.c...
Akamai Control Center Issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. We will provide an update as we make progress
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. We will provide an update within the next 60 minutes.
investigating
We are investigating an issue with "Alerts" on Akamai Control Center where users may not be able to edit the thresholds of existing alerts. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. If you have questions or are experiencing an impact due to this issue, please use the Sup...
February 2026
Certificate Provisioning System (CPS) recurrence of issues in Akamai Control Center Portal
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
As of 17:00 UTC on March 19th, 2026; we have completed the software change to correct and prevent the condition that caused this issue from recurring. In abundance of caution, we will monitor closely until tomorrow March 20th, 2026 at 18:00 UTC. Next scheduled update should arrive March 20th, 2026 after 18:00 UTC.
monitoring
We identified that this issue was caused by a software defect that impacted our automated database maintenance procedures. As an immediate mitigation, our team performed manual database maintenance to stabilize the system and restore normal operations, we can confirm the service continues to operate within normal parameters. Also as a long term mitigation, we are also releasing additional software changes to correct the underlying issue and prevent this condition from recurring. We will conti...
monitoring
We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until mid next week to ensure the issue has been fully mitigated. The next update will be provided next week on Wednesday March 4th during U.S. afternoon hours at the latest.
monitoring
We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until mid next week to ensure the issue has been fully mitigated. The next update will be provided next week during U.S. afternoon hours.
monitoring
We are investigating a recurrence of this issue with Certificate Provisioning System (CPS) where users may have issues accessing via Akamai control center. The recurrence started at approximately 23:20 UTC on February 17th, 2026. The issue is confirmed to be no longer causing impact as of 23:45 UTC on February 17th, 2026. We have decided to continue our monitoring overnight and will provide another update as progress is made.
monitoring
We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until tomorrow Tuesday February 17th to ensure the issue has been fully mitigated. The next update will be provided during U.S. afternoon hours.
monitoring
After implementing the fix and based on current observations, the service continues to operate within normal parameters. We will continue monitoring throughout the weekend to ensure the issue has been fully mitigated. The next update will be provided on Monday, February 16, 2026, during U.S. afternoon hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG.
monitoring
We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor for one additional day until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.
monitoring
We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.
identified
We are investigating an emerging issue with Certificate Provisioning System (CPS) where users may have issue accessing via Akamai control center. The issue is identified and we are actively working the mitigation plan and will provide another update as progress is made.
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