Current answer
Akamai experienced a minor incident: Account Protector Issues. ServiceAlert observed recovery on Sep 24, 2026.
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Incident Lifecycle
Affected Components
Account Protector
Incident Timeline
Monitoring
We have implemented a fix for this issue as of 22:45 UTC on September 23, 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Sep 23, 2026 at 11:25 PM UTC
Investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
Sep 23, 2026 at 11:03 PM UTC
Investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1. We will provide an update within the next 60 minutes.
Sep 23, 2026 at 10:01 PM UTC
Investigating
We are investigating an emerging issue with Account Protector. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Sep 23, 2026 at 9:30 PM UTC
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