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Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan

Minor Impact Resolved Duration: 8d 10h 44m September 22, 2026
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Current answer

Akamai experienced a minor incident: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan. ServiceAlert observed recovery on Sep 30, 2026.

Official Akamai status page Current Akamai status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating
Affected Components
Edge Delivery

Incident Timeline

Investigating
We will continue to monitor the network performance until the maintenance concludes. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB. We will provide the next update as we make progress.
Sep 22, 2026 at 7:41 AM UTC
Investigating
Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions may notice increased latency during peak traffic hours. We are monitoring network performance until maintenance concludes.Customers and partners with a valid Control Center login can find updates at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Sep 22, 2026 at 12:30 AM UTC
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