Airwallex Outage History
Uptime record, past incidents, and downtime history for Airwallex.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 93.8% | 16 | 1 |
| July 2026 | 77.4% | 31 | 7 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 92.9% | 14 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 18
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Degraded performance in Payments via Mastercard
Started: Aug 15, 4:36 AM
identified
We have identified that the service disruption starting from 04:00 UTC 15 Aug 2026 affecting Mastercard Payments is due to an issue external to Airwallex. We will provide updates as more information becomes available.
Aug 15, 5:14 AM
investigating
As of 04:00 UTC, we have observed an issue resulting in payments via Mastercard currently experiencing timeout. Our team is actively investigating and will update as soon as more information is available.
Aug 15, 4:36 AM
July 2026
Third-party outage causing PIX payment failures
Started: Jul 29, 3:59 AM
investigating
From 00:10 UTC on 2026-07-29, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
Jul 29, 3:59 AM
Third-party outage causing PIX payment failures
Started: Jul 26, 10:54 AM
monitoring
As of 13:29 UTC on 2026-07-26, the issue affecting PIX payments has been remediated. We are monitoring our own service metrics to ensure continued stability.
Jul 26, 3:35 PM
investigating
From 03:13 UTC on 2026-07-26, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
Jul 26, 10:54 AM
Third-party outage causing PIX payment failures
Started: Jul 25, 4:09 PM
monitoring
As of 21:24 UTC on 2026-07-25, the issue affecting PIX payments has been remediated. We are monitoring our own service metrics to ensure continued stability.
Jul 25, 10:27 PM
identified
We will provide updates as more information becomes available.
Jul 25, 4:24 PM
investigating
From 15:00 UTC on 2026-07-24, we have observed an issue affecting PIX payments. The issue has been identified and is under investigation by our payments partner. The issue is external to Airwallex.
Jul 25, 4:09 PM
Issue affecting Payouts
Started: Jul 21, 3:46 PM
monitoring
We are monitoring our own service metrics to ensure continued stability.
Jul 21, 4:02 PM
monitoring
The issue affecting payouts has been remediated. We are monitoring our own service metrics to ensure continued stability.
Jul 21, 4:01 PM
investigating
As of 11:00 UTC, we have observed an issue affecting payouts. Initial investigation suggests the issue is external to Airwallex. We will provide an update as soon as more information is available.
Jul 21, 3:46 PM
Partial outage in Payments in Hong Kong
Started: Jul 16, 2:36 AM
investigating
We are continuing to investigate this issue.
Jul 16, 2:40 AM
investigating
Starting 02:10 UTC, we have observed an issue resulting in payment acquiring transactions timeout. Our team is actively investigating and will update as soon as more information is available.
Jul 16, 2:36 AM
Partial outage for card 3DS authentication
Started: Jul 15, 7:39 AM
monitoring
We have confirmed the cause of disruption in 3DS authentication is external to Airwallex. We are in contact with Mastercard and monitoring closely.
Jul 15, 8:07 AM
investigating
Starting from 07:00 UTC, we have observed an issue resulting in Mastercard transactions not being able to trigger or complete 3DS authentication. Initial investigation suggests the issue is external to Airwallex. We will provide an update as soon as more information is available.
Jul 15, 7:39 AM
April 2026
[3rd party issue] Third-party outage causing payments failures
Started: Apr 27, 8:00 PM
investigating
We are continuing to investigate this issue.
Apr 27, 8:02 PM
investigating
We are continuing to investigate this issue.
Apr 27, 8:01 PM
investigating
As of 2026-04-27 16:32:12 UTC, we have observed an issue affecting Payment Application in US region resulting in some payments failed to be processed with response code 400. Initial investigation suggests the issue is external to Airwallex. We will provide an update as soon as more information is available.
Apr 27, 8:00 PM
Test Incident - Partial outage in US Payout.
Started: Apr 23, 7:58 AM
investigating
We are currently investigating this issue.
Apr 23, 7:58 AM
Payments Incident.
Started: Apr 21, 9:05 AM
investigating
As of [HH:MM] UTC, we have observed (an) issue(s) affecting [service / sub-service] in [region] resulting in [impact]. Our team is actively investigating and will update as soon as more information is available.
Apr 21, 9:05 AM
Elevated Swish errors
Started: Apr 21, 2:39 AM
investigating
We're currently investigating a Partial Service disruption of the Swish payment method that began at 02:30 UTC. This issue is external to Airwallex and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Apr 21, 2:39 AM
Elevated Swish errors
Started: Apr 20, 10:48 AM
investigating
We're currently investigating a Partial Service disruption of the Swish payment method that began at 14:37 UTC. This issue is external to Airwallex and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Apr 20, 10:48 AM
Test
Started: Apr 20, 10:03 AM
investigating
Test
Apr 20, 10:03 AM
Test TEst
Started: Apr 6, 10:27 AM
investigating
Testing onboarding
Apr 6, 10:27 AM
Test
Started: Apr 3, 4:18 AM
investigating
We are continuing to investigate this issue.
Apr 3, 4:19 AM
investigating
TEst1
Apr 3, 4:18 AM