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91.1%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
82.8%
29
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square.
Recommendation is still to avoid iOS 27 until a fix can be deployed.
Android users remain unaffected.
investigating
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
investigating
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Acuity Scheduling / Some users may be unable to log in or create an account on acuityscheduling.com
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating the issue.
April 2026
Acuity Scheduling / Intermittent loading issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating issues with Client Scheduling Pages and Acuity Admin pages not loading. We recommend refreshing the page periodically which can help with loading.
March 2026
Acuity Scheduling - Clients of businesses may not be able to update card...
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a service disruption.
Our Engineering team has identified the root cause and is working to implement a solution. All users may be affected.
We will provide an update as soon as possible.
identified
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users may be affected.
We will provide an update as soon as possible.
investigating
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users may be affected.
We will provide an update as soon as possible.
Acuity Scheduling / Enterprise users unable to login due to 404 error
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. TMF
identified
The issue has been identified and a fix is being implemented.
