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91.1%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
82.8%
29
5
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The root issue has been identified that this is affecting users who are currently on iOS 27 and integrated with Square.
Recommendation is still to avoid iOS 27 until a fix can be deployed.
Android users remain unaffected.
investigating
We currently recommend that users remain on iOS 26 and defer upgrading to iOS 27 until this issue is resolved. This precaution will ensure uninterrupted access to the Acuity Admin Mobile app. Android users remain unaffected.
investigating
Some users are experiencing issues with the Acuity Admin Mobile app crashing when attempting to launch the app after the latest iOS 27 update. We are currently investigating the issue.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Acuity Scheduling - Unable to Connect to Meta
minorSource not attested
Last archived state: resolved
View archived record details
Acuity Scheduling
identified
We are continuing to work on a fix for this issue.
identified
We are currently experiencing a service disruption with the integration to Meta Services.
Our Engineering team has identified the issue and is working with Meta to resolve it.
We will provide an update as soon as possible.
Acuity Scheduling / Google calendar sync delayed
minorSource not attested
Last archived state: resolved
View archived record details
Acuity Scheduling
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue causing Google calendar syncing to be delayed. This may also delay the creation of Google Meet links for appointments.
Acuity Scheduling Service Disruption
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
July 2026
Elevated web request latency
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
Intermittent error message or slow loading on scheduling page
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
June 2026
Acuity Scheduling - iCloud sync issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified by our iCloud syncing provider and they are working on a fix.
investigating
We are continuing to investigate this issue.
investigating
We are aware of iCloud calendar sync problems affecting some users, resulting in delayed or missing events. We are currently investigating the issue.
Acuity Scheduling Elevated Errors
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring results.
identified
We are currently experiencing a service disruption.
We have identified the issue with Acuity Scheduling elevated errors.
We will provide an update as soon as possible.
investigating
We are currently experiencing a service disruption.
We are still investigating issues with Acuity Scheduling elevated errors.
We will provide an update as soon as possible.
investigating
We are currently experiencing a service disruption.
Our Engineering team is working to identify the root cause and implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
May 2026
Acuity Scheduling Service Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing a service disruption where existing users are unable to create new Acuity trials.
Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected.
We will provide an update as soon as possible.
Acuity Scheduling / Intermittent slowness or blank pages during login and trial creation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
