SLA Compliance Report

March 2026, Comparing vendor uptime against published SLA targets

Apr 2026 Mar 2026

39.6%

Meeting SLA

581

Services Tracked

230

Meeting SLA

351

Breaching SLA

At Risk

93.38%

Avg Uptime

Worst SLA Breaches

Twilio

1.39% / 99.9% SLA -98.51%

Druva

3.62% / 99.9% SLA -96.28%

Clio

9.58% / 99.9% SLA -90.32%

Sourcegraph

10% / 99.9% SLA -89.9%

Alchemy

10.14% / 99.9% SLA -89.76%

Airbyte

11.09% / 99.9% SLA -88.81%

Mollie

11.09% / 99.9% SLA -88.81%

Sketch

11.09% / 99.9% SLA -88.81%

Lightspeed

19.37% / 99.9% SLA -80.53%

Coinbase

32.36% / 99.9% SLA -67.54%

Service	SLA Target	30-Day Uptime	90-Day Uptime	Margin	Status
1Password	99.9%	40.14%	32.22%	-59.76%	✗
6sense	99.9%	100%	99.63%	+0.1%	✓
Ably	99.9%	99.72%	99.3%	-0.18%	✗
Abnormal Security	99.9%	99.72%	99.11%	-0.18%	✗
Abstract	99.9%	100%	100%	+0.1%	✓
ActiveCampaign	99.9%	99.86%	94.07%	-0.04%	✗
Acuity Scheduling	99.9%	100%	100%	+0.1%	✓
Adobe Creative Cloud	99.9%	100%	100%	+0.1%	✓
Adyen	99.9%	100%	100%	+0.1%	✓
Affinity	99.9%	99.31%	99.13%	-0.59%	✗
Aha!	99.9%	99.72%	99.63%	-0.18%	✗
Airbnb	99.9%	100%	99.77%	+0.1%	✓
Airbrake	99.9%	100%	99.53%	+0.1%	✓
Airbyte	99.9%	11.09%	11.09%	-88.81%	✗
Aircall	99.9%	99.72%	99.75%	-0.18%	✗
Airtable	99.9%	97.92%	97.77%	-1.98%	✗
Aiven	99.9%	57.64%	64.53%	-42.26%	✗
Akamai	99.99%	84.03%	86.24%	-15.96%	✗
Alchemer	99.9%	99.83%	99.83%	-0.07%	✗
Alchemy	99.9%	10.14%	18.73%	-89.76%	✗
Algolia	99.9%	100%	100%	+0.1%	✓
Amplitude	99.9%	98.89%	98.72%	-1.01%	✗
AnyDesk	99.9%	77.15%	77.15%	-22.75%	✗
Apideck	99.9%	100%	99.63%	+0.1%	✓
Apigee	99.9%	100%	99.88%	+0.1%	✓
Apollo GraphQL	99.9%	100%	99.64%	+0.1%	✓
Appcues	99.9%	100%	99.63%	+0.1%	✓
Apple	99.9%	100%	100%	+0.1%	✓
AppsFlyer	99.9%	92.08%	92.91%	-7.82%	✗
Aptible	99.9%	100%	99.64%	+0.1%	✓
Arctic Wolf	99.9%	100%	100%	+0.1%	✓
Asana	99.9%	61.25%	68.56%	-38.65%	✗
Assembled	99.9%	98.75%	98.44%	-1.15%	✗
Astronomer	99.9%	94.03%	94.3%	-5.87%	✗
AT&T	99.9%	100%	100%	+0.1%	✓
Atera	99.9%	98.68%	98.68%	-1.22%	✗
Atlassian (Bitbucket)	99.9%	98.38%	98.38%	-1.52%	✗
Atlassian (Confluence)	99.9%	96.53%	97.21%	-3.37%	✗
Atlassian (Jira)	99.9%	99.82%	99.82%	-0.08%	✗
Atlassian (Loom)	99.9%	100%	100%	+0.1%	✓
Atlassian (Opsgenie)	99.9%	100%	100%	+0.1%	✓
Atlassian (Statuspage)	99.9%	75.14%	75.14%	-24.76%	✗
Atlassian (Trello)	99.9%	100%	100%	+0.1%	✓
Auth0	99.9%	85.42%	87.67%	-14.48%	✗
AWeber	99.9%	100%	100%	+0.1%	✓
AWS	99.99%	88.06%	89.63%	-11.93%	✗
Axiom	99.9%	99.86%	99.88%	-0.04%	✗
Azure	99.99%	98.33%	97.21%	-1.66%	✗
Azure DevOps	99.9%	88.19%	90.49%	-11.71%	✗
Backblaze	99.9%	100%	100%	+0.1%	✓
BambooHR	99.9%	98.33%	98.26%	-1.57%	✗
Bandwidth	99.9%	95.56%	95.93%	-4.34%	✗
Baremetrics	99.9%	99.58%	99.38%	-0.32%	✗
Barracuda Networks	99.9%	39.44%	36.63%	-60.46%	✗
Basecamp (37signals)	99.9%	100%	99.65%	+0.1%	✓
BetterCloud	99.9%	99.34%	99.34%	-0.56%	✗
BigCommerce	99.9%	97.36%	97.12%	-2.54%	✗
Bird	99.9%	99.58%	99.38%	-0.32%	✗
Bitly	99.9%	79.31%	79.19%	-20.59%	✗
Bitrise	99.9%	92.5%	92.33%	-7.4%	✗
Blackboard (Anthology)	99.9%	54.58%	61.51%	-45.32%	✗
Blizzard Entertainment	99.9%	100%	98.72%	+0.1%	✓
Bloomerang	99.9%	99.5%	99.5%	-0.4%	✗
Bluesky	99.9%	100%	99.77%	+0.1%	✓
Boomi	99.9%	99.03%	98.76%	-0.87%	✗
Botpress	99.9%	99.83%	99.83%	-0.07%	✗
Box	99.9%	98.47%	98.33%	-1.43%	✗
Braze	99.9%	98.75%	98.49%	-1.15%	✗
Brevo	99.9%	98.61%	98.39%	-1.29%	✗
Brex	99.9%	86.53%	88.14%	-13.37%	✗
BrowserStack	99.9%	96.11%	96.16%	-3.79%	✗
Bubble	99.9%	52.36%	57.35%	-47.54%	✗
Buffer	99.9%	37.42%	37.42%	-62.48%	✗
Bugsnag	99.9%	100%	99.53%	+0.1%	✓
Buildium	99.9%	100%	100%	+0.1%	✓
Buildkite	99.9%	91.53%	91.98%	-8.37%	✗
Bunny CDN	99.9%	86.53%	87.39%	-13.37%	✗
Calamari	99.9%	100%	100%	+0.1%	✓
Calendly	99.9%	100%	99.53%	+0.1%	✓
Camunda	99.9%	100%	99.52%	+0.1%	✓
Canva	99.9%	99.58%	99.11%	-0.32%	✗
Carta	99.9%	100%	99.52%	+0.1%	✓
Cash App	99.9%	99.86%	94.42%	-0.04%	✗
Celigo	99.9%	100%	100%	+0.1%	✓
Census	99.9%	99.86%	99.4%	-0.04%	✗
Chainguard	99.9%	100%	100%	+0.1%	✓
Chameleon	99.9%	100%	99.52%	+0.1%	✓
Chargebee	99.9%	93.61%	93.26%	-6.29%	✗
Check Point	99.9%	51.67%	58.14%	-48.23%	✗
Checkly	99.9%	100%	99.52%	+0.1%	✓
Chime	99.9%	100%	99.53%	+0.1%	✓
Circle.so	99.9%	100%	100%	+0.1%	✓
CircleCI	99.9%	80.69%	81.83%	-19.21%	✗
Cisco Meraki	99.9%	100%	99.55%	+0.1%	✓
Citrix Cloud	99.9%	100%	100%	+0.1%	✓
Clari	99.9%	100%	99.63%	+0.1%	✓
Clarifai	99.9%	100%	100%	+0.1%	✓
Clearbit	99.9%	100%	97.36%	+0.1%	✓
Clerk	99.9%	99.31%	94.19%	-0.59%	✗
Clever	99.9%	100%	98.8%	+0.1%	✓
ClickHouse	99.9%	61.53%	66.39%	-38.37%	✗
ClickUp	99.9%	100%	99.53%	+0.1%	✓
Clio	99.9%	9.58%	19.16%	-90.32%	✗
Clockwise	99.9%	100%	99.63%	+0.1%	✓
Close	99.9%	100%	99.53%	+0.1%	✓
Cloudinary	99.9%	96.81%	96.05%	-3.09%	✗
Cloudsmith	99.9%	98.89%	98.8%	-1.01%	✗
CockroachDB Cloud	99.9%	65.14%	70.23%	-34.76%	✗
Coda	99.9%	93.19%	93.02%	-6.71%	✗
Codat	99.9%	96.11%	96.17%	-3.79%	✗
Code Climate	99.9%	95.97%	96.28%	-3.93%	✗
Codecov	99.9%	91.39%	91.28%	-8.51%	✗
Codefresh	99.9%	91.25%	91.16%	-8.65%	✗
Cohere	99.9%	100%	99.53%	+0.1%	✓
Coinbase	99.9%	32.36%	27.09%	-67.54%	✗
Column	99.9%	99.58%	99.26%	-0.32%	✗
Confluent Cloud	99.9%	67.92%	72.44%	-31.98%	✗
Constant Contact	99.9%	99.67%	99.67%	-0.23%	✗
Contentful	99.9%	99.17%	97.67%	-0.73%	✗
Contentsquare	99.9%	81.11%	82.91%	-18.79%	✗
Contentstack	99.9%	100%	99.53%	+0.1%	✓
Convex	99.9%	99.31%	99.04%	-0.59%	✗
Copper	99.9%	96.25%	96.04%	-3.65%	✗
Coralogix	99.9%	98.61%	98.14%	-1.29%	✗
CoreWeave	99.9%	100%	100%	+0.1%	✓
Cornerstone OnDemand	99.9%	95.03%	95.03%	-4.87%	✗
Courier	99.9%	100%	99.52%	+0.1%	✓
Coursera	99.9%	100%	100%	+0.1%	✓
Crates.io (Rust)	99.9%	100%	99.53%	+0.1%	✓
Cribl	99.9%	96.81%	96.99%	-3.09%	✗
Crisp	99.9%	100%	100%	+0.1%	✓
Crowdin	99.9%	99.58%	99.19%	-0.32%	✗
CrowdStrike	99.9%	100%	100%	+0.1%	✓
Crunchyroll	99.9%	100%	100%	+0.1%	✓
Cursor	99.9%	99.03%	98.26%	-0.87%	✗
Customer.io	99.9%	99.72%	99.3%	-0.18%	✗
CyberArk	99.9%	56.67%	63.26%	-43.23%	✗
Cypress	99.9%	100%	99.53%	+0.1%	✓
Dashlane	99.9%	100%	100%	+0.1%	✓
Databricks	99.9%	100%	100%	+0.1%	✓
Datadog	99.9%	98.89%	98.55%	-1.01%	✗
DataRobot	99.9%	85.42%	87.33%	-14.48%	✗
dbt Cloud	99.9%	83.89%	85.35%	-16.01%	✗
Deepgram	99.9%	98.47%	98.26%	-1.43%	✗
DeepSeek	99.9%	99.03%	98.76%	-0.87%	✗
Delinea	99.9%	94.58%	95.21%	-5.32%	✗
Demandbase	99.9%	99.67%	99.67%	-0.23%	✗
Deputy	99.9%	89.44%	90.4%	-10.46%	✗
Descript	99.9%	93.33%	91.72%	-6.57%	✗
Dialpad	99.9%	95.83%	95.81%	-4.07%	✗
DigitalOcean	99.9%	95.97%	95.58%	-3.93%	✗
Diligent	99.9%	93.87%	93.87%	-6.03%	✗
Directus	99.9%	99.67%	99.67%	-0.23%	✗
Discord	99.9%	98.75%	98.66%	-1.15%	✗
Docker	99.9%	100%	100%	+0.1%	✓
DocuSign	99.9%	84.31%	85.73%	-15.59%	✗
Doodle	99.9%	100%	100%	+0.1%	✓
DoorDash	99.9%	100%	99.63%	+0.1%	✓
Doppler	99.9%	96.67%	96.74%	-3.23%	✗
Drip	99.9%	98.84%	98.84%	-1.06%	✗
Dropbox	99.9%	100%	99.67%	+0.1%	✓
Druva	99.9%	3.62%	3.62%	-96.28%	✗
Duo Security	99.9%	90.83%	88.18%	-9.07%	✗
Duolingo	99.9%	100%	99.51%	+0.1%	✓
Dynatrace	99.9%	100%	100%	+0.1%	✓
EA (Electronic Arts)	99.9%	100%	99.88%	+0.1%	✓
Easyship	99.9%	100%	100%	+0.1%	✓
eBay	99.9%	100%	100%	+0.1%	✓
Ecwid	99.9%	100%	100%	+0.1%	✓
Egnyte	99.9%	99.34%	99.34%	-0.56%	✗
Elastic Cloud	99.9%	54.03%	61.28%	-45.87%	✗
Elastic Path	99.9%	100%	99.52%	+0.1%	✓
ElevenLabs	99.9%	96.53%	95.2%	-3.37%	✗
Envoy	99.9%	99.58%	99.28%	-0.32%	✗
Epic Games	99.9%	97.64%	97.88%	-2.26%	✗
ESET	99.9%	96.36%	96.36%	-3.54%	✗
Etsy	99.9%	100%	99.88%	+0.1%	✓
Evernote	99.9%	100%	99.07%	+0.1%	✓
Expensify	99.9%	75.97%	79.3%	-23.93%	✗
F5 Cloud	99.9%	78.46%	78.46%	-21.44%	✗
Facebook	99.9%	100%	100%	+0.1%	✓
Faros AI	99.9%	100%	99.63%	+0.1%	✓
Fastly	99.99%	100%	94.76%	+0.01%	!
FastSpring	99.9%	100%	99.64%	+0.1%	✓
Figma	99.9%	100%	99.67%	+0.1%	✓
Finch	99.9%	76.25%	78.37%	-23.65%	✗
Firebolt	99.9%	100%	99.52%	+0.1%	✓
FireHydrant	99.9%	100%	99.63%	+0.1%	✓
Five9	99.9%	100%	98.26%	+0.1%	✓
Fivetran	99.9%	89.86%	90.93%	-10.04%	✗
Flock Safety	99.9%	98.01%	98.01%	-1.89%	✗
Fly.io	99.9%	90.42%	90.7%	-9.48%	✗
Forethought	99.9%	100%	99.63%	+0.1%	✓
FormAssembly	99.9%	100%	99.52%	+0.1%	✓
Formstack	99.9%	100%	100%	+0.1%	✓
FortiCloud	99.9%	100%	99.65%	+0.1%	✓
FortiGuard	99.9%	100%	99.53%	+0.1%	✓
FreshBooks	99.9%	100%	100%	+0.1%	✓
Freshworks	99.9%	100%	99.19%	+0.1%	✓
Front	99.9%	99.31%	98.92%	-0.59%	✗
FullStory	99.9%	98.33%	98.14%	-1.57%	✗
FusionAuth	99.9%	54.86%	59.46%	-45.04%	✗
Gainsight	99.9%	86.67%	88%	-13.23%	✗
Gamma	99.9%	100%	99.63%	+0.1%	✓
Gather	99.9%	84.31%	85.71%	-15.59%	✗
Geckoboard	99.9%	100%	100%	+0.1%	✓
Genesys Cloud	99.9%	54.31%	61.63%	-45.59%	✗
GetResponse	99.9%	99.67%	99.67%	-0.23%	✗
Ghost	99.9%	100%	99.77%	+0.1%	✓
GitGuardian	99.9%	96.67%	94.72%	-3.23%	✗
GitHub	99.9%	91.25%	90.19%	-8.65%	✗
GitLab	99.9%	100%	99.44%	+0.1%	✓
Gitpod	99.9%	97.5%	96.86%	-2.4%	✗
GoCardless	99.9%	81.53%	83.55%	-18.37%	✗
GoDaddy	99.9%	90.42%	91.4%	-9.48%	✗
Gong	99.9%	98.06%	97.44%	-1.84%	✗
Google Cloud (GCP)	99.9%	100%	98.44%	+0.1%	✓
Google Gemini API	99.9%	100%	100%	+0.1%	✓
Google Workspace	99.9%	100%	99.77%	+0.1%	✓
Gorgias	99.9%	94.58%	94.81%	-5.32%	✗
GoTo	99.9%	99.31%	99.07%	-0.59%	✗
Grafana Cloud	99.9%	35.14%	41.98%	-64.76%	✗
Grammarly	99.9%	99.31%	95.08%	-0.59%	✗
Greenhouse	99.9%	83.06%	80.7%	-16.84%	✗
Groq	99.9%	100%	99.42%	+0.1%	✓
Guidewire	99.9%	85.42%	86.91%	-14.48%	✗
Guru	99.9%	100%	99.52%	+0.1%	✓
Gusto	99.9%	91.67%	92.33%	-8.23%	✗
Harness	99.9%	94.44%	94.42%	-5.46%	✗
Harvest	99.9%	99.83%	99.83%	-0.07%	✗
HashiCorp	99.9%	98.61%	97.99%	-1.29%	✗
HCP Terraform	99.9%	98.61%	98.37%	-1.29%	✗
Heap	99.9%	99.31%	97.67%	-0.59%	✗
HelloSign	99.9%	100%	100%	+0.1%	✓
Help Scout	99.9%	98.89%	98.56%	-1.01%	✗
Heroku	99.9%	100%	99.65%	+0.1%	✓
Hetzner	99.9%	100%	99.19%	+0.1%	✓
Hevo Data	99.9%	99.83%	99.83%	-0.07%	✗
Hex	99.9%	99.72%	99.28%	-0.18%	✗
HiBob	99.9%	99.17%	98.8%	-0.73%	✗
Hightouch	99.9%	99.72%	99.28%	-0.18%	✗
Honeybadger	99.9%	85.83%	86.77%	-14.07%	✗
Honeycomb	99.9%	99.58%	99.19%	-0.32%	✗
Hootsuite	99.9%	78.75%	81.51%	-21.15%	✗
Hotjar	99.9%	100%	99.53%	+0.1%	✓
HubSpot	99.9%	99.44%	99.11%	-0.46%	✗
Hugging Face	99.9%	100%	99.53%	+0.1%	✓
Hygraph	99.9%	100%	99.4%	+0.1%	✓
IBM Cloud	99.9%	100%	99.65%	+0.1%	✓
imgix	99.9%	100%	99.52%	+0.1%	✓
Imperva	99.9%	90%	89.53%	-9.9%	✗
incident.io	99.9%	99.72%	99.3%	-0.18%	✗
InfluxData	99.9%	55.83%	51.42%	-44.07%	✗
Infobip	99.9%	97.36%	97.24%	-2.54%	✗
Infoblox	99.9%	99.86%	99.86%	-0.04%	✗
Informatica	99.9%	100%	100%	+0.1%	✓
Inngest	99.9%	98.89%	98.52%	-1.01%	✗
Insightly	99.9%	99.67%	99.67%	-0.23%	✗
Instagram	99.9%	100%	100%	+0.1%	✓
Instructure (Canvas LMS)	99.9%	98.06%	97.33%	-1.84%	✗
Intercom	99.9%	98.47%	96.66%	-1.43%	✗
Ionic	99.9%	100%	100%	+0.1%	✓
Iterable	99.9%	99.86%	99.42%	-0.04%	✗
Jamf	99.9%	98.61%	98.44%	-1.29%	✗
Jellyfish	99.9%	100%	99.63%	+0.1%	✓
JFrog	99.9%	55%	61.63%	-44.9%	✗
Jotform	99.9%	100%	99.53%	+0.1%	✓
JumpCloud	99.9%	99.17%	98.95%	-0.73%	✗
Justworks	99.9%	99.34%	99.34%	-0.56%	✗
JW Player	99.9%	97.52%	97.52%	-2.38%	✗
Kajabi	99.9%	100%	100%	+0.1%	✓
Kaltura	99.9%	98.18%	98.18%	-1.72%	✗
Kandji	99.9%	100%	99.52%	+0.1%	✓
Kayako	99.9%	100%	100%	+0.1%	✓
Keen IO	99.9%	100%	100%	+0.1%	✓
Keeper Security	99.9%	100%	100%	+0.1%	✓
Khan Academy	99.9%	99.67%	99.67%	-0.23%	✗
Kit (ConvertKit)	99.9%	100%	99.53%	+0.1%	✓
Klarna	99.9%	98.19%	97.79%	-1.71%	✗
Klaviyo	99.9%	100%	99.65%	+0.1%	✓
Knock	99.9%	99.83%	99.83%	-0.07%	✗
KnowBe4	99.9%	94.86%	92.42%	-5.04%	✗
Kong	99.9%	74.17%	76.47%	-25.73%	✗
Kustomer	99.9%	99.72%	98.8%	-0.18%	✗
LastPass	99.9%	97.5%	97.33%	-2.4%	✗
Later	99.9%	94.21%	94.21%	-5.69%	✗
Lattice	99.9%	100%	99.16%	+0.1%	✓
LaunchDarkly	99.9%	98.47%	97.67%	-1.43%	✗
Lever	99.9%	86.81%	87.79%	-13.09%	✗
Lightspeed	99.9%	19.37%	19.37%	-80.53%	✗
Linear	99.9%	93.33%	93.87%	-6.57%	✗
LinkedIn	99.9%	100%	99.44%	+0.1%	✓
Linode	99.9%	75.97%	79.42%	-23.93%	✗
Lithic	99.9%	99.86%	99.51%	-0.04%	✗
Liveblocks	99.9%	100%	99.63%	+0.1%	✓
LiveChat	99.9%	98.51%	98.51%	-1.39%	✗
LiveKit	99.9%	99.58%	99.07%	-0.32%	✗
Lob	99.9%	100%	99.52%	+0.1%	✓
LogicMonitor	99.9%	99.86%	99.3%	-0.04%	✗
LogRocket	99.9%	99.86%	99.19%	-0.04%	✗
Lokalise	99.9%	100%	99.4%	+0.1%	✓
Lucid Software	99.9%	99.86%	99.3%	-0.04%	✗
Lusha	99.9%	99.58%	99.26%	-0.32%	✗
Mailchimp	99.9%	100%	99.42%	+0.1%	✓
MailerLite	99.9%	98.47%	98.14%	-1.43%	✗
MailerSend	99.9%	99.83%	99.83%	-0.07%	✗
Mailgun	99.9%	99.31%	98.95%	-0.59%	✗
Mailjet	99.9%	100%	99.4%	+0.1%	✓
Make (Integromat)	99.9%	96.94%	96.74%	-2.96%	✗
Mapbox	99.9%	100%	97.44%	+0.1%	✓
Marqeta	99.9%	98.47%	97.67%	-1.43%	✗
Marvel App	99.9%	100%	100%	+0.1%	✓
Materialize	99.9%	97.22%	97.16%	-2.68%	✗
Mattermost	99.9%	100%	99.53%	+0.1%	✓
Maven Central	99.9%	97.08%	96.63%	-2.82%	✗
Maze	99.9%	86.81%	88.12%	-13.09%	✗
Mend	99.9%	99.58%	99.16%	-0.32%	✗
Meta (Facebook)	99.9%	100%	100%	+0.1%	✓
Metabase	99.9%	99.72%	99.28%	-0.18%	✗
Mezmo	99.9%	100%	99.52%	+0.1%	✓
Microsoft Teams	99.9%	100%	99.19%	+0.1%	✓
Midjourney	99.9%	99.58%	98.95%	-0.32%	✗
Mimecast	99.9%	100%	99.53%	+0.1%	✓
Miro	99.9%	99.17%	98.44%	-0.73%	✗
Mistral AI	99.9%	100%	99.53%	+0.1%	✓
Mixmax	99.9%	99.72%	98.92%	-0.18%	✗
Mixpanel	99.9%	99.31%	98.84%	-0.59%	✗
Mode Analytics	99.9%	96.19%	96.19%	-3.71%	✗
Mollie	99.9%	11.09%	11.09%	-88.81%	✗
Monday.com	99.9%	98.33%	97.88%	-1.57%	✗
MongoDB Atlas	99.9%	76.39%	79.07%	-23.51%	✗
Moov	99.9%	96.53%	96.54%	-3.37%	✗
Mural	99.9%	100%	99.42%	+0.1%	✓
Mux	99.9%	98.33%	98.02%	-1.57%	✗
n8n	99.9%	100%	100%	+0.1%	✓
Namely	99.9%	100%	100%	+0.1%	✓
Navan	99.9%	70.28%	73.59%	-29.62%	✗
Neon	99.9%	100%	99.77%	+0.1%	✓
Netflix	99.9%	100%	99.78%	+0.1%	✓
Netlify	99.9%	94.58%	93.84%	-5.32%	✗
NetSuite	99.9%	96.81%	95.92%	-3.09%	✗
New Relic	99.9%	99.17%	98.77%	-0.73%	✗
Nextcloud	99.9%	100%	100%	+0.1%	✓
Nexus Mods	99.9%	81.29%	81.29%	-18.61%	✗
ngrok	99.9%	99.86%	99.42%	-0.04%	✗
NinjaOne	99.9%	47.02%	47.02%	-52.88%	✗
Nintendo	99.9%	100%	99.88%	+0.1%	✓
NordLayer	99.9%	100%	99.42%	+0.1%	✓
Norton	99.9%	100%	99.53%	+0.1%	✓
Notion	99.9%	95%	94.2%	-4.9%	✗
npm	99.9%	98.19%	97.99%	-1.71%	✗
NuGet	99.9%	100%	99.53%	+0.1%	✓
Nutshell	99.9%	99.83%	99.83%	-0.07%	✗
Nylas	99.9%	99.58%	98.68%	-0.32%	✗
Observe	99.9%	99.31%	98.8%	-0.59%	✗
Okta	99.9%	100%	99.11%	+0.1%	✓
OneSignal	99.9%	99.44%	98.89%	-0.46%	✗
Onfido	99.9%	100%	99.4%	+0.1%	✓
OpenAI	99.9%	82.5%	80.82%	-17.4%	✗
OpenSea	99.9%	99.72%	99.07%	-0.18%	✗
OPSWAT	99.9%	100%	100%	+0.1%	✓
Optimizely	99.9%	99.17%	98.84%	-0.73%	✗
Oracle Cloud	99.9%	100%	99.42%	+0.1%	✓
OVHcloud	99.9%	100%	99.65%	+0.1%	✓
Oyster	99.9%	100%	99.88%	+0.1%	✓
PagerDuty	99.9%	100%	99.55%	+0.1%	✓
Palantir Foundry	99.9%	100%	99.42%	+0.1%	✓
PandaDoc	99.9%	100%	99.4%	+0.1%	✓
Pantheon	99.9%	83.89%	85.47%	-16.01%	✗
Paramount+	99.9%	100%	99.65%	+0.1%	✓
Particle	99.9%	97.64%	97.48%	-2.26%	✗
PayPal	99.9%	100%	99.53%	+0.1%	✓
Pendo	99.9%	99.31%	98.95%	-0.59%	✗
Perplexity	99.9%	100%	99.42%	+0.1%	✓
Persona	99.9%	99.72%	99.4%	-0.18%	✗
Phrase	99.9%	100%	100%	+0.1%	✓
Pinecone	99.9%	99.44%	99.07%	-0.46%	✗
Pinterest	99.9%	99.17%	98.77%	-0.73%	✗
Pipedream	99.9%	99.83%	99.83%	-0.07%	✗
Plaid	99.9%	98.89%	98.72%	-1.01%	✗
PlanetScale	99.9%	99.31%	99.07%	-0.59%	✗
PlayStation Network	99.9%	100%	99.65%	+0.1%	✓
Plivo	99.9%	100%	99.19%	+0.1%	✓
Podia	99.9%	100%	100%	+0.1%	✓
Podio	99.9%	99.72%	99.13%	-0.18%	✗
Polytomic	99.9%	100%	100%	+0.1%	✓
Posit	99.9%	89.44%	90.4%	-10.46%	✗
PostHog	99.9%	84.03%	85.83%	-15.87%	✗
Postman	99.9%	99.17%	98.6%	-0.73%	✗
Postmark	99.9%	96.11%	94.65%	-3.79%	✗
PowerSchool	99.9%	97.5%	95.81%	-2.4%	✗
Prezi	99.9%	99.44%	99.07%	-0.46%	✗
Prisma	99.9%	99.86%	99.42%	-0.04%	✗
Procore	99.9%	89.58%	90.04%	-10.32%	✗
Productboard	99.9%	99.03%	97.56%	-0.87%	✗
Proton	99.9%	100%	99.65%	+0.1%	✓
Pulumi	99.9%	99.44%	98.6%	-0.46%	✗
Pusher	99.9%	100%	99.53%	+0.1%	✓
PyPI (Python)	99.9%	98.06%	98.02%	-1.84%	✗
Qualified	99.9%	99.5%	99.5%	-0.4%	✗
Qualtrics	99.9%	53.33%	60.7%	-46.57%	✗
QuickBooks	99.9%	98.89%	98.56%	-1.01%	✗
Railway	99.9%	100%	99.53%	+0.1%	✓
Rapid7	99.9%	52.5%	59.88%	-47.4%	✗
ReadMe	99.9%	96.53%	96.52%	-3.37%	✗
Recharge	99.9%	96.36%	96.36%	-3.54%	✗
Red Canary	99.9%	100%	99.55%	+0.1%	✓
Reddit	99.9%	99.58%	99.22%	-0.32%	✗
Redis	99.9%	100%	99.53%	+0.1%	✓
Redis Cloud	99.9%	100%	99.53%	+0.1%	✓
Remote.com	99.9%	100%	100%	+0.1%	✓
Render	99.9%	98.47%	97.91%	-1.43%	✗
Replicate	99.9%	99.72%	99.28%	-0.18%	✗
Retool	99.9%	99.31%	98.95%	-0.59%	✗
Rev.ai	99.9%	100%	100%	+0.1%	✓
Ring	99.9%	100%	99.63%	+0.1%	✓
RingCentral	99.9%	100%	99.44%	+0.1%	✓
Riot Games	99.9%	100%	99.88%	+0.1%	✓
Rippling	99.9%	99.72%	99.19%	-0.18%	✗
Riverside.fm	99.9%	100%	99.63%	+0.1%	✓
Robinhood	99.9%	100%	99.53%	+0.1%	✓
Roblox	99.9%	100%	99.53%	+0.1%	✓
Rollbar	99.9%	99.86%	99.52%	-0.04%	✗
Rootly	99.9%	100%	99.63%	+0.1%	✓
Rubrik	99.9%	99.72%	99.33%	-0.18%	✗
RubyGems	99.9%	99.31%	96.63%	-0.59%	✗
RudderStack	99.9%	100%	99.53%	+0.1%	✓
Runway	99.9%	98.47%	97.36%	-1.43%	✗
SailPoint	99.9%	61.11%	65.79%	-38.79%	✗
Salesforce	99.9%	100%	99.67%	+0.1%	✓
Salesloft	99.9%	87.64%	86.74%	-12.26%	✗
Samsara	99.9%	96.11%	96.28%	-3.79%	✗
Samsung SmartThings	99.9%	100%	99.53%	+0.1%	✓
Sanity	99.9%	98.75%	98.26%	-1.15%	✗
SAP	99.9%	100%	97.79%	+0.1%	✓
Sauce Labs	99.9%	97.92%	97.79%	-1.98%	✗
Scale AI	99.9%	100%	99.52%	+0.1%	✓
Scalr	99.9%	96.67%	95.68%	-3.23%	✗
Segment	99.9%	99.72%	99.3%	-0.18%	✗
Seismic	99.9%	94.72%	92.71%	-5.18%	✗
Sematext	99.9%	100%	99.3%	+0.1%	✓
Semgrep	99.9%	96.25%	95.7%	-3.65%	✗
SendGrid	99.9%	89.44%	86.51%	-10.46%	✗
SentinelOne	99.9%	99.44%	97.32%	-0.46%	✗
Sentry	99.9%	99.31%	94.77%	-0.59%	✗
Sequoia	99.9%	100%	100%	+0.1%	✓
ServiceNow Cloud Observability	99.9%	98.47%	98.26%	-1.43%	✗
ServiceTitan	99.9%	98.89%	98.56%	-1.01%	✗
ShipBob	99.9%	66.39%	57.38%	-33.51%	✗
Shippo	99.9%	91.81%	92.2%	-8.09%	✗
ShipStation	99.9%	93.54%	93.54%	-6.36%	✗
Shopify	99.9%	93.47%	94.31%	-6.43%	✗
Shortcut	99.9%	92.92%	92.32%	-6.98%	✗
Showpad	99.9%	98.19%	97.9%	-1.71%	✗
Sift	99.9%	100%	99.52%	+0.1%	✓
Sigma Computing	99.9%	100%	99.52%	+0.1%	✓
Signal	99.9%	100%	99.42%	+0.1%	✓
SimpleTexting	99.9%	100%	100%	+0.1%	✓
Sinch	99.9%	50%	53.77%	-49.9%	✗
Sisense	99.9%	100%	100%	+0.1%	✓
Sketch	99.9%	11.09%	11.09%	-88.81%	✗
Skylight	99.9%	100%	100%	+0.1%	✓
Sleuth	99.9%	100%	99.63%	+0.1%	✓
Slido	99.9%	62.5%	69.12%	-37.4%	✗
SmartRecruiters	99.9%	100%	100%	+0.1%	✓
Smartsheet	99.9%	46.25%	54.65%	-53.65%	✗
Snowflake	99.9%	52.22%	59.53%	-47.68%	✗
Snyk	99.9%	67.92%	66.74%	-31.98%	✗
Socure	99.9%	99.86%	99.4%	-0.04%	✗
SoFi	99.9%	100%	99.63%	+0.1%	✓
SonarQube Cloud	99.9%	99.17%	98.68%	-0.73%	✗
Sonatype	99.9%	100%	99.42%	+0.1%	✓
Sonos	99.9%	43.75%	38.94%	-56.15%	✗
Sourcegraph	99.9%	10%	24.19%	-89.9%	✗
SparkPost	99.9%	94.72%	94.96%	-5.18%	✗
Splunk	99.9%	59.72%	66.78%	-40.18%	✗
Spotify	99.9%	100%	99.55%	+0.1%	✓
Sprig	99.9%	99.67%	99.67%	-0.23%	✗
Sprinklr	99.9%	32.92%	43.02%	-66.98%	✗
Sprout Social	99.9%	94.31%	90.7%	-5.59%	✗
Square	99.9%	96.67%	96.63%	-3.23%	✗
Squarespace	99.9%	98.89%	98.49%	-1.01%	✗
Stability AI	99.9%	100%	99.65%	+0.1%	✓
Starlink	99.9%	100%	99.63%	+0.1%	✓
StatusCake	99.9%	100%	100%	+0.1%	✓
Steam	99.9%	100%	99.3%	+0.1%	✓
Stitch	99.9%	99.86%	99.51%	-0.04%	✗
Strava	99.9%	97.92%	97.72%	-1.98%	✗
Stream	99.9%	99.44%	98.95%	-0.46%	✗
Stripe	99.9%	97.92%	97.88%	-1.98%	✗
Substack	99.9%	99.31%	98.84%	-0.59%	✗
Sumo Logic	99.9%	100%	99.65%	+0.1%	✓
Supabase	99.9%	95.56%	95.7%	-4.34%	✗
SurveyMonkey	99.9%	91.81%	92.67%	-8.09%	✗
Survicate	99.9%	73.18%	73.18%	-26.72%	✗
SysAid	99.9%	100%	100%	+0.1%	✓
T-Mobile	99.9%	100%	99.77%	+0.1%	✓
Tailscale	99.9%	93.33%	93.37%	-6.57%	✗
Talkdesk	99.9%	98.06%	97.91%	-1.84%	✗
Talon.One	99.9%	100%	100%	+0.1%	✓
Teachable	99.9%	82.78%	82.78%	-17.12%	✗
TeamViewer	99.9%	99.5%	99.5%	-0.4%	✗
Teamwork	99.9%	95.28%	95.43%	-4.62%	✗
Teleport	99.9%	99.44%	98.68%	-0.46%	✗
Telnyx	99.9%	82.62%	82.62%	-17.28%	✗
Temporal	99.9%	98.33%	97.67%	-1.57%	✗
Tenable	99.9%	51.67%	59.87%	-48.23%	✗
Thinkific	99.9%	100%	99.52%	+0.1%	✓
Thinkst Canary	99.9%	100%	100%	+0.1%	✓
ThousandEyes	99.9%	97.92%	97.72%	-1.98%	✗
Thryv	99.9%	99.31%	98.89%	-0.59%	✗
TiDB Cloud	99.9%	96.94%	96.91%	-2.96%	✗
Tidio	99.9%	100%	100%	+0.1%	✓
TigerConnect	99.9%	100%	100%	+0.1%	✓
Tines	99.9%	100%	99.63%	+0.1%	✓
Tinybird	99.9%	97.92%	97.65%	-1.98%	✗
Toast	99.9%	95.83%	95.92%	-4.07%	✗
Todoist	99.9%	100%	99.65%	+0.1%	✓
Together AI	99.9%	100%	99.63%	+0.1%	✓
Totango	99.9%	99.83%	99.83%	-0.07%	✗
Transifex	99.9%	100%	99.52%	+0.1%	✓
Travis CI	99.9%	98.33%	97.56%	-1.57%	✗
Tresorit	99.9%	100%	100%	+0.1%	✓
Tuple	99.9%	99.72%	99.38%	-0.18%	✗
Twilio	99.9%	1.39%	1.11%	-98.51%	✗
Twitch	99.9%	100%	99.44%	+0.1%	✓
Typeform	99.9%	100%	99.53%	+0.1%	✓
Uber	99.9%	100%	99.53%	+0.1%	✓
Ubisoft	99.9%	100%	99.19%	+0.1%	✓
Udemy	99.9%	95%	95.2%	-4.9%	✗
UiPath	99.9%	86.25%	85.71%	-13.65%	✗
Unbounce	99.9%	94.37%	94.37%	-5.53%	✗
Unity	99.9%	100%	99.53%	+0.1%	✓
UpCloud	99.9%	99.17%	98.72%	-0.73%	✗
Upstash	99.9%	99.72%	99.3%	-0.18%	✗
UserTesting	99.9%	80.14%	82.47%	-19.76%	✗
UserVoice	99.9%	100%	100%	+0.1%	✓
Vanilla Forums	99.9%	97.02%	97.02%	-2.88%	✗
Vanta	99.9%	64.58%	69.88%	-35.32%	✗
Veracode	99.9%	99.58%	99.16%	-0.32%	✗
Vercel	99.9%	54.17%	61.76%	-45.73%	✗
Veriff	99.9%	97.36%	96.76%	-2.54%	✗
Verizon	99.9%	100%	99.42%	+0.1%	✓
Verkada	99.9%	95.83%	94.24%	-4.07%	✗
Vimeo	99.9%	100%	99.42%	+0.1%	✓
Vonage	99.9%	69.58%	64.3%	-30.32%	✗
Vultr	99.9%	100%	99.07%	+0.1%	✓
WalkMe	99.9%	100%	99.53%	+0.1%	✓
Warp	99.9%	99.72%	98.89%	-0.18%	✗
Webex	99.9%	100%	99.33%	+0.1%	✓
Webflow	99.9%	98.47%	95.7%	-1.43%	✗
Weights & Biases	99.9%	88.19%	89.12%	-11.71%	✗
WeTransfer	99.9%	99.67%	99.67%	-0.23%	✗
WhatsApp	99.9%	100%	100%	+0.1%	✓
Wikimedia	99.9%	98.19%	97.96%	-1.71%	✗
Wise	99.9%	99.44%	99.07%	-0.46%	✗
Wistia	99.9%	100%	99.53%	+0.1%	✓
Wix	99.9%	98.89%	96.63%	-1.01%	✗
Wiz	99.9%	96.25%	96.4%	-3.65%	✗
Workable	99.9%	100%	100%	+0.1%	✓
Workato	99.9%	98.06%	97.67%	-1.84%	✗
Workday	99.9%	100%	99.42%	+0.1%	✓
Workiva	99.9%	89.31%	90.28%	-10.59%	✗
WorkOS	99.9%	99.72%	99.3%	-0.18%	✗
Wrike	99.9%	100%	98.95%	+0.1%	✓
X (Twitter)	99.9%	100%	98.84%	+0.1%	✓
Xbox Live	99.9%	100%	98.84%	+0.1%	✓
Xero	99.9%	97.5%	97.48%	-2.4%	✗
Xfinity (Comcast)	99.9%	100%	98.95%	+0.1%	✓
xMatters	99.9%	99.86%	99.51%	-0.04%	✗
Yext	99.9%	91.23%	91.23%	-8.67%	✗
Yotpo	99.9%	99.31%	98.92%	-0.59%	✗
YouTube	99.9%	100%	99.77%	+0.1%	✓
Zapier	99.9%	99.31%	98.84%	-0.59%	✗
Zendesk	99.9%	100%	99.11%	+0.1%	✓
Zenduty	99.9%	100%	99.52%	+0.1%	✓
Zeplin	99.9%	100%	98.02%	+0.1%	✓
Zoho	99.9%	100%	97.67%	+0.1%	✓
Zoom	99.9%	90.42%	91.08%	-9.48%	✗
ZoomInfo	99.9%	99.31%	98.95%	-0.59%	✗
Zuora	99.9%	96.67%	96.4%	-3.23%	✗

Compliance by Category

CI/CD & Build 0%

0/3 meeting SLA · 88.24% avg

Observability & Monitoring 0%

0/5 meeting SLA · 86.42% avg

Code Security & SAST 0%

0/4 meeting SLA · 90.73% avg

AI Assistants 0%

0/3 meeting SLA · 93.7% avg

Whiteboard & Diagramming 0%

0/2 meeting SLA · 99.52% avg

Website Builders 0%

0/3 meeting SLA · 98.75% avg

Payments & Fintech 9.1%

1/11 meeting SLA · 81.22% avg

Identity & Access Management 14.3%

1/7 meeting SLA · 83.1% avg

Developer Infrastructure 16.7%

1/6 meeting SLA · 99.21% avg

Productivity & Knowledge 20%

1/5 meeting SLA · 96.53% avg

Data Infrastructure 20%

1/5 meeting SLA · 77.89% avg

Marketing & Email 23.5%

4/17 meeting SLA · 98.71% avg

Source Control & Code Hosting 25%

1/4 meeting SLA · 94.46% avg

Testing & QA 25%

1/4 meeting SLA · 96.36% avg

Project Management 25%

3/12 meeting SLA · 90.5% avg

Data Integration & ETL 25%

2/8 meeting SLA · 85.53% avg

Product Analytics 25%

1/4 meeting SLA · 98.6% avg

E-Commerce Platforms 25%

1/4 meeting SLA · 77.55% avg

Shipping & Logistics 25%

1/4 meeting SLA · 87.94% avg

CRM & Sales 26.7%

4/15 meeting SLA · 98.15% avg

Hosting & PaaS 28.6%

2/7 meeting SLA · 90.46% avg

Password Managers 33.3%

1/3 meeting SLA · 79.21% avg

Banking & Finance 33.3%

1/3 meeting SLA · 77.41% avg

Endpoint Security & EDR 42.9%

3/7 meeting SLA · 98.13% avg

Cloud Platforms 44.4%

4/9 meeting SLA · 95.28% avg

HR & Workforce 46.2%

6/13 meeting SLA · 96.78% avg

CDN & Edge 50%

2/4 meeting SLA · 92.64% avg

Device Management 50%

1/2 meeting SLA · 99.31% avg

Team Messaging 50%

1/2 meeting SLA · 99.38% avg

Video Conferencing 50%

2/4 meeting SLA · 96.56% avg

AI Audio & Media 50%

2/4 meeting SLA · 98.75% avg

Online Learning 50%

2/4 meeting SLA · 98.67% avg

Customer Support 57.1%

4/7 meeting SLA · 99.41% avg

AI API & Infrastructure 66.7%

6/9 meeting SLA · 96.71% avg

Design Tools 66.7%

4/6 meeting SLA · 85.11% avg

Social Media 71.4%

5/7 meeting SLA · 99.82% avg

Course & Creator Platforms 75%

3/4 meeting SLA · 95.7% avg

Gaming Platforms 80%

8/10 meeting SLA · 97.89% avg

Messaging Apps 100%

2/2 meeting SLA · 100% avg

Video Streaming 100%

4/4 meeting SLA · 100% avg

Music Streaming 100%

1/1 meeting SLA · 100% avg

Telecom & Internet 100%

4/4 meeting SLA · 100% avg

Airlines & Travel 100%

2/2 meeting SLA · 100% avg

Food & Delivery 100%

1/1 meeting SLA · 100% avg

Retail & Shopping 100%

2/2 meeting SLA · 100% avg

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What Is SLA Compliance?

A Service Level Agreement (SLA) defines the minimum uptime a vendor commits to providing. Most cloud and SaaS providers publish SLA targets, typically ranging from 99.9% ("three nines") to 99.99% ("four nines"). This page tracks whether vendors are actually meeting those commitments based on real-world monitoring data.

How We Calculate Compliance

ServiceAlert.ai monitors 2321+ cloud services around the clock. We compare each service's actual 30-day uptime against its published SLA target. Services are classified as Meeting (above target with comfortable margin), At Risk (within 0.1% of target), or Breaching (below target). The 90-day column provides a longer-term view of vendor reliability.

For individual service details, visit our Uptime Rankings, Monthly Reports, or browse service status pages.