SysAid
IT service management (ITSM) platform with help desk, asset management, and IT automation powered by AI.
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About SysAid
IT service management (ITSM) platform with help desk, asset management, and IT automation powered by AI.
Who uses SysAid?
Businesses and teams that rely on SysAid for their daily operations. When SysAid is running smoothly, users can focus on their work without disruption.
What happens when SysAid goes down?
When SysAid experiences an outage, users may face service disruptions and workflow interruptions. ServiceAlert.ai monitors SysAid around the clock so you can be the first to know.
Frequently Asked Questions
Check the current status of SysAid above. We monitor the official status page and aggregate user reports in real time.
You're on the right page. ServiceAlert.ai monitors SysAid around the clock using official status APIs, user reports, and social media signals. You can also visit the official SysAid status page directly.
View the SLA tracking and incident history sections above for SysAid's uptime performance. For detailed records, see the full outage history.
Sign up for ServiceAlert.ai to receive instant outage alerts for SysAid via email, Slack, Microsoft Teams, Google Chat, or Discord. The free tier includes email alerts, and Team/Enterprise plans unlock all channels.