Vendor Reliability Scores

March 2026 — Composite scores based on uptime, incidents, resolution time & SLA compliance

Mar 2026
60.7
Avg Score
588
Services Scored
206
Excellent (90+)
4
Good (75-89)
378
Needs Improvement

Grade Distribution

A
206
B
2
C
2
D
1
F
377

Top Performers

#1
Citrix Cloud
100% uptime · 0 incidents · 41d streak
97.6 A
#2
CrowdStrike
100% uptime · 0 incidents · 41d streak
97.6 A
#3
Okta
100% uptime · 0 incidents · 41d streak
97.6 A
#4
PagerDuty
100% uptime · 0 incidents · 33d streak
97.6 A
#5
Red Canary
100% uptime · 0 incidents · 41d streak
97.6 A
Uptime (40%)
Incidents (25%)
Resolution (20%)
SLA (15%)
# Service Score Grade Uptime Incidents Components Trend
1 Citrix Cloud 97.6 Excellent 100% 0
→ Stable
2 CrowdStrike 97.6 Excellent 100% 0
→ Stable
3 Okta 97.6 Excellent 100% 0
→ Stable
4 PagerDuty 97.6 Excellent 100% 0
↑ Improving
5 Red Canary 97.6 Excellent 100% 0
→ Stable
6 Webex 97.6 Excellent 100% 0
↑ Improving
7 Dropbox 97.6 Excellent 100% 0
↑ Improving
8 Google Cloud (GCP) 97.6 Excellent 100% 0
↑ Improving
9 Salesforce 97.6 Excellent 100% 0
↑ Improving
10 GitLab 97.6 Excellent 100% 0
↑ Improving
11 RingCentral 97.6 Excellent 100% 0
↑ Improving
12 Zendesk 97.6 Excellent 100% 0
↑ Improving
13 Adobe Creative Cloud 97.6 Excellent 100% 0
→ Stable
14 LinkedIn 97.6 Excellent 100% 0
↑ Improving
15 Spotify 97.6 Excellent 100% 0
↑ Improving
16 Twitch 97.6 Excellent 100% 0
→ Stable
17 Cisco Meraki 97.6 Excellent 100% 0
→ Stable
18 Netflix 97.6 Excellent 100% 0
↑ Improving
19 Roblox 97.6 Excellent 100% 0
↑ Improving
20 Apple 97.6 Excellent 100% 0
→ Stable
21 Calendly 97.6 Excellent 100% 0
→ Stable
22 ClickUp 97.6 Excellent 100% 0
→ Stable
23 Mailchimp 97.6 Excellent 100% 0
→ Stable
24 PlayStation Network 97.6 Excellent 100% 0
↑ Improving
25 Bugsnag 97.6 Excellent 100% 0
→ Stable
26 Docker 97.6 Excellent 100% 0
→ Stable
27 Hetzner 97.6 Excellent 100% 0
↑ Improving
28 Klaviyo 97.6 Excellent 100% 0
→ Stable
29 Heroku 97.6 Excellent 100% 0
↑ Improving
30 Airbrake 97.6 Excellent 100% 0
→ Stable
31 Hotjar 97.6 Excellent 100% 0
→ Stable
32 Sonatype 97.6 Excellent 100% 0
→ Stable
33 Typeform 97.6 Excellent 100% 0
→ Stable
34 Uber 97.6 Excellent 100% 0
→ Stable
35 Close 97.6 Excellent 100% 0
→ Stable
36 Plivo 97.6 Excellent 100% 0
↑ Improving
37 Vimeo 97.6 Excellent 100% 0
→ Stable
38 WalkMe 97.6 Excellent 100% 0
→ Stable
39 Hugging Face 97.6 Excellent 100% 0
↑ Improving
40 Algolia 97.6 Excellent 100% 0
→ Stable
41 Backblaze 97.6 Excellent 100% 0
→ Stable
42 Bluesky 97.6 Excellent 100% 0
↑ Improving
43 Dynatrace 97.6 Excellent 100% 0
→ Stable
44 Freshworks 97.6 Excellent 100% 0
↑ Improving
45 Ghost 97.6 Excellent 100% 0
↑ Improving
46 Google Workspace 97.6 Excellent 100% 0
↑ Improving
47 Kit (ConvertKit) 97.6 Excellent 100% 0
→ Stable
48 Neon 97.6 Excellent 100% 0
→ Stable
49 Oracle Cloud 97.6 Excellent 100% 0
→ Stable
50 PayPal 97.6 Excellent 100% 0
↑ Improving
51 Railway 97.6 Excellent 100% 0
↑ Improving
52 Sumo Logic 97.6 Excellent 100% 0
↑ Improving
53 Todoist 97.6 Excellent 100% 0
↑ Improving
54 Vultr 97.6 Excellent 100% 0
↑ Improving
55 Wistia 97.6 Excellent 100% 0
→ Stable
56 Pusher 97.6 Excellent 100% 0
→ Stable
57 Meta (Facebook) 97.6 Excellent 100% 0
→ Stable
58 Instagram 97.6 Excellent 100% 0
→ Stable
59 WhatsApp 97.6 Excellent 100% 0
→ Stable
60 YouTube 97.6 Excellent 100% 0
↑ Improving
61 Signal 97.6 Excellent 100% 0
↑ Improving
62 Steam 97.6 Excellent 100% 0
↑ Improving
63 Xbox Live 97.6 Excellent 100% 0
↑ Improving
64 Riot Games 97.6 Excellent 100% 0
↑ Improving
65 EA (Electronic Arts) 97.6 Excellent 100% 0
→ Stable
66 Unity 97.6 Excellent 100% 0
↑ Improving
67 Blizzard Entertainment 97.6 Excellent 100% 0
↑ Improving
68 Adyen 97.6 Excellent 100% 0
→ Stable
69 Jotform 97.6 Excellent 100% 0
→ Stable
70 Mural 97.6 Excellent 100% 0
→ Stable
71 Five9 97.6 Excellent 100% 0
↑ Improving
72 Mattermost 97.6 Excellent 100% 0
→ Stable
73 Dashlane 97.6 Excellent 100% 0
→ Stable
74 Mimecast 97.6 Excellent 100% 0
↑ Improving
75 FortiGuard 97.6 Excellent 100% 0
→ Stable
76 IBM Cloud 97.6 Excellent 100% 0
↑ Improving
77 CoreWeave 97.6 Excellent 100% 0
→ Stable
78 Groq 97.6 Excellent 100% 0
↑ Improving
79 Mistral AI 97.6 Excellent 100% 0
→ Stable
80 Perplexity 97.6 Excellent 100% 0
↑ Improving
81 Databricks 97.6 Excellent 100% 0
→ Stable
82 Microsoft Teams 97.6 Excellent 100% 0
↑ Improving
83 X (Twitter) 97.6 Excellent 100% 0
↑ Improving
84 NordLayer 97.6 Excellent 100% 0
→ Stable
85 Zeplin 97.6 Excellent 100% 0
↑ Improving
86 Chainguard 97.6 Excellent 100% 0
→ Stable
87 Crunchyroll 97.6 Excellent 100% 0
→ Stable
88 Airbnb 97.6 Excellent 100% 0
→ Stable
89 Chime 97.6 Excellent 100% 0
→ Stable
90 eBay 97.6 Excellent 100% 0
→ Stable
91 FortiCloud 97.6 Excellent 100% 0
→ Stable
92 AT&T 97.6 Excellent 100% 0
→ Stable
93 NuGet 97.6 Excellent 100% 0
↑ Improving
94 OVHcloud 97.6 Excellent 100% 0
→ Stable
95 Palantir Foundry 97.6 Excellent 100% 0
→ Stable
96 Paramount+ 97.6 Excellent 100% 0
↑ Improving
97 T-Mobile 97.6 Excellent 100% 0
↑ Improving
98 Stability AI 97.6 Excellent 100% 0
↑ Improving
99 Ubisoft 97.6 Excellent 100% 0
↑ Improving
100 Nintendo 97.6 Excellent 100% 0
→ Stable
101 Norton 97.6 Excellent 100% 0
→ Stable
102 Robinhood 97.6 Excellent 100% 0
→ Stable
103 Samsung SmartThings 97.6 Excellent 100% 0
→ Stable
104 SAP 97.6 Excellent 100% 0
↑ Improving
105 Zoho 97.6 Excellent 100% 0
↑ Improving
106 Sematext 97.6 Excellent 100% 0
↑ Improving
107 Verizon 97.6 Excellent 100% 0
↑ Improving
108 Xfinity (Comcast) 97.6 Excellent 100% 0
↑ Improving
109 Wrike 97.6 Excellent 100% 0
↑ Improving
110 Evernote 97.6 Excellent 100% 0
↑ Improving
111 Workday 97.6 Excellent 100% 0
↑ Improving
112 Checkly 97.6 Excellent 100% 0
→ Stable
113 Apigee 97.6 Excellent 100% 0
→ Stable
114 Aptible 97.6 Excellent 100% 0
→ Stable
115 Courier 97.6 Excellent 100% 0
→ Stable
116 Camunda 97.6 Excellent 100% 0
→ Stable
117 Carta 97.6 Excellent 100% 0
→ Stable
118 Chameleon 97.6 Excellent 100% 0
→ Stable
119 Firebolt 97.6 Excellent 100% 0
→ Stable
120 Mailjet 97.6 Excellent 100% 0
→ Stable
121 imgix 97.6 Excellent 100% 0
→ Stable
122 FastSpring 97.6 Excellent 100% 0
→ Stable
123 FormAssembly 97.6 Excellent 100% 0
→ Stable
124 Guru 97.6 Excellent 100% 0
→ Stable
125 Zenduty 97.6 Excellent 100% 0
→ Stable
126 Thinkific 97.6 Excellent 100% 0
→ Stable
127 Sift 97.6 Excellent 100% 0
→ Stable
128 Sigma Computing 97.6 Excellent 100% 0
→ Stable
129 Transifex 97.6 Excellent 100% 0
→ Stable
130 Elastic Path 97.6 Excellent 100% 0
→ Stable
131 Lokalise 97.6 Excellent 100% 0
→ Stable
132 Scale AI 97.6 Excellent 100% 0
→ Stable
133 Lob 97.6 Excellent 100% 0
→ Stable
134 Onfido 97.6 Excellent 100% 0
→ Stable
135 PandaDoc 97.6 Excellent 100% 0
→ Stable
136 Appcues 97.6 Excellent 100% 0
→ Stable
137 Cal.com 97.6 Excellent 100% 0
→ Stable
138 Clari 97.6 Excellent 100% 0
→ Stable
139 Clockwise 97.6 Excellent 100% 0
→ Stable
140 6sense 97.6 Excellent 100% 0
→ Stable
141 Apideck 97.6 Excellent 100% 0
→ Stable
142 Ring 97.6 Excellent 100% 0
→ Stable
143 Riverside.fm 97.6 Excellent 100% 0
→ Stable
144 Rootly 97.6 Excellent 100% 0
→ Stable
145 Sleuth 97.6 Excellent 100% 0
→ Stable
146 Starlink 97.6 Excellent 100% 0
→ Stable
147 SoFi 97.6 Excellent 100% 0
→ Stable
148 Oyster 97.6 Excellent 100% 0
→ Stable
149 Tines 97.6 Excellent 100% 0
→ Stable
150 Together AI 97.6 Excellent 100% 0
→ Stable
151 Jellyfish 97.6 Excellent 100% 0
→ Stable
152 Liveblocks 97.6 Excellent 100% 0
→ Stable
153 DoorDash 97.6 Excellent 100% 0
→ Stable
154 Etsy 97.6 Excellent 100% 0
→ Stable
155 Faros AI 97.6 Excellent 100% 0
→ Stable
156 FireHydrant 97.6 Excellent 100% 0
→ Stable
157 Forethought 97.6 Excellent 100% 0
→ Stable
158 Gamma 97.6 Excellent 100% 0
→ Stable
159 SysAid 97.6 Excellent 100% 0
→ Stable
160 Google Gemini API 97.6 Excellent 100% 0
→ Stable
161 Abstract 97.6 Excellent 100% 0
→ Stable
162 Acuity Scheduling 97.6 Excellent 100% 0
→ Stable
163 Arctic Wolf 97.6 Excellent 100% 0
→ Stable
164 AWeber 97.6 Excellent 100% 0
→ Stable
165 Marvel App 97.6 Excellent 100% 0
→ Stable
166 SimpleTexting 97.6 Excellent 100% 0
→ Stable
167 Tresorit 97.6 Excellent 100% 0
→ Stable
168 Crisp 97.6 Excellent 100% 0
→ Stable
169 Podia 97.6 Excellent 100% 0
→ Stable
170 Sequoia 97.6 Excellent 100% 0
→ Stable
171 Polytomic 97.6 Excellent 100% 0
→ Stable
172 Skylight 97.6 Excellent 100% 0
→ Stable
173 SmartRecruiters 97.6 Excellent 100% 0
→ Stable
174 Doodle 97.6 Excellent 100% 0
→ Stable
175 Talon.One 97.6 Excellent 100% 0
→ Stable
176 Thinkst Canary 97.6 Excellent 100% 0
→ Stable
177 Tidio 97.6 Excellent 100% 0
→ Stable
178 TigerConnect 97.6 Excellent 100% 0
→ Stable
179 FreshBooks 97.6 Excellent 100% 0
→ Stable
180 Nextcloud 97.6 Excellent 100% 0
→ Stable
181 n8n 97.6 Excellent 100% 0
→ Stable
182 StatusCake 97.6 Excellent 100% 0
→ Stable
183 UserVoice 97.6 Excellent 100% 0
→ Stable
184 Formstack 97.6 Excellent 100% 0
→ Stable
185 Geckoboard 97.6 Excellent 100% 0
→ Stable
186 Ionic 97.6 Excellent 100% 0
→ Stable
187 Kajabi 97.6 Excellent 100% 0
→ Stable
188 Kayako 97.6 Excellent 100% 0
→ Stable
189 Keen IO 97.6 Excellent 100% 0
→ Stable
190 Phrase 97.6 Excellent 100% 0
→ Stable
191 Remote.com 97.6 Excellent 100% 0
→ Stable
192 Rev.ai 97.6 Excellent 100% 0
→ Stable
193 Celigo 97.6 Excellent 100% 0
→ Stable
194 Circle.so 97.6 Excellent 100% 0
→ Stable
195 Clarifai 97.6 Excellent 100% 0
→ Stable
196 Coursera 97.6 Excellent 100% 0
→ Stable
197 Easyship 97.6 Excellent 100% 0
→ Stable
198 Ecwid 97.6 Excellent 100% 0
→ Stable
199 Calamari 97.6 Excellent 100% 0
→ Stable
200 Atlassian (Trello) 97.6 Excellent 100% 0
→ Stable
201 Atlassian (Loom) 97.6 Excellent 100% 0
→ Stable
202 Atlassian (Opsgenie) 97.6 Excellent 100% 0
→ Stable
203 Facebook 97.6 Excellent 100% 0
→ Stable
204 Microsoft 365 Consumer 96.3 Excellent 100% 0
→ Stable
205 Palo Alto Prisma Access 96.3 Excellent 100% 0
↑ Improving
206 Fastly 93.4 Excellent 100% 0
↑ Improving
207 Figma 84.6 Good 100% 1
→ Stable
208 Code Climate 83.4 Good 100% 1
→ Stable
209 Directus 78.4 Good 100% 1
→ Stable
210 Slack 76.5 Good 100% 2
→ Stable
211 Google AI Studio 63.4 Fair 96.43% 0
↑ Improving
212 Microsoft 365 Business 56.3 Poor 90.32% 0
↓ Declining
213 Palo Alto Cortex Cloud 56.3 Poor 83.87% 0
↓ Declining
214 Palo Alto Cortex XDR 56.3 Poor 83.87% 0
↓ Declining
215 Palo Alto Cortex XSIAM 56.3 Poor 83.87% 0
↓ Declining
216 Palo Alto Prisma Cloud 56.3 Poor 29.03% 0
↓ Declining
217 Reddit 53.9 Poor 96.77% 0
↑ Improving
218 Grammarly 53.9 Poor 96.77% 0
↑ Improving
219 LogRocket 53.9 Poor 96.77% 0
↓ Declining
220 Upstash 53.9 Poor 96.77% 0
↓ Declining
221 Rippling 53.9 Poor 96.77% 0
↓ Declining
222 WorkOS 53.9 Poor 96.77% 0
↑ Improving
223 ngrok 53.9 Poor 96.77% 0
↓ Declining
224 Contentstack 53.9 Poor 96.77% 0
↑ Improving
225 Iterable 53.9 Poor 96.77% 0
↑ Improving
226 RudderStack 53.9 Poor 96.77% 0
↓ Declining
227 Lucid Software 53.9 Poor 96.77% 0
↓ Declining
228 Crates.io (Rust) 53.9 Poor 96.77% 0
↑ Improving
229 Cohere 53.9 Poor 96.77% 0
↑ Improving
230 LogicMonitor 53.9 Poor 96.77% 0
↓ Declining
231 Clever 53.9 Poor 96.77% 0
↑ Improving
232 Census 53.9 Poor 96.77% 0
↑ Improving
233 Replicate 53.9 Poor 96.77% 0
↑ Improving
234 Apollo GraphQL 53.9 Poor 96.77% 0
↓ Declining
235 Lattice 53.9 Poor 96.77% 0
↑ Improving
236 Metabase 53.9 Poor 96.77% 0
↑ Improving
237 Mezmo 53.9 Poor 96.77% 0
↑ Improving
238 Axiom 53.9 Poor 96.77% 0
↓ Declining
239 Aha! 53.9 Poor 96.77% 0
↑ Improving
240 Column 53.9 Poor 96.77% 0
↓ Declining
241 Podio 53.9 Poor 96.77% 0
↑ Improving
242 xMatters 53.9 Poor 96.77% 0
↓ Declining
243 Lusha 53.9 Poor 96.77% 0
↑ Improving
244 Duolingo 53.9 Poor 96.77% 0
↑ Improving
245 Alchemer 48.3 Poor 95.65% 0
↑ Improving
246 Constant Contact 48.3 Poor 95.65% 0
↑ Improving
247 Nutshell 48.3 Poor 95.65% 0
↓ Declining
248 Workable 48.3 Poor 95.65% 0
↓ Declining
249 Hevo Data 48.3 Poor 95.65% 0
↓ Declining
250 Knock 48.3 Poor 95.65% 0
↓ Declining
251 Botpress 48.3 Poor 95.65% 0
↑ Improving
252 Bloomerang 48.3 Poor 95.65% 0
↓ Declining
253 Buildium 48.3 Poor 95.65% 0
↑ Improving
254 Sisense 48.3 Poor 95.65% 0
↑ Improving
255 Harvest 48.3 Poor 95.65% 0
↓ Declining
256 HelloSign 48.3 Poor 95.65% 0
↑ Improving
257 Demandbase 48.3 Poor 95.65% 0
↓ Declining
258 Totango 48.3 Poor 95.65% 0
↑ Improving
259 Khan Academy 48.3 Poor 95.65% 0
↓ Declining
260 GetResponse 48.3 Poor 95.65% 0
↓ Declining
261 Insightly 48.3 Poor 95.65% 0
↑ Improving
262 Pipedream 48.3 Poor 95.65% 0
↑ Improving
263 WeTransfer 48.3 Poor 95.65% 0
↑ Improving
264 Drip 48.3 Poor 95.65% 0
↓ Declining
265 Atlassian (Jira) 46.2 Poor 95.24% 0
↓ Declining
266 Rubrik 45 Poor 93.55% 0
↑ Improving
267 Canva 45 Poor 93.55% 0
↓ Declining
268 Pinterest 45 Poor 93.55% 0
↓ Declining
269 LastPass 45 Poor 93.55% 0
↑ Improving
270 Cypress 45 Poor 93.55% 0
↑ Improving
271 LiveKit 45 Poor 93.55% 0
↑ Improving
272 Pulumi 45 Poor 93.55% 0
→ Stable
273 Retool 45 Poor 93.55% 0
↓ Declining
274 Braze 45 Poor 93.55% 0
↑ Improving
275 Crowdin 45 Poor 93.55% 0
↓ Declining
276 Customer.io 45 Poor 93.55% 0
↑ Improving
277 OpenSea 45 Poor 93.55% 0
↑ Improving
278 Mapbox 45 Poor 93.55% 0
↑ Improving
279 Ably 45 Poor 93.55% 0
↑ Improving
280 Cash App 45 Poor 93.55% 0
↑ Improving
281 Wise 45 Poor 93.55% 0
↓ Declining
282 ServiceNow Cloud Observability 45 Poor 93.55% 0
↑ Improving
283 Clearbit 45 Poor 93.55% 0
↑ Improving
284 Hygraph 45 Poor 93.55% 0
↑ Improving
285 Kustomer 45 Poor 93.55% 0
↑ Improving
286 Front 45 Poor 93.55% 0
↑ Improving
287 Gainsight 45 Poor 93.55% 0
↓ Declining
288 Zuora 45 Poor 93.55% 0
↓ Declining
289 Teleport 45 Poor 93.55% 0
↑ Improving
290 Tray.io 45 Poor 93.55% 0
↓ Declining
291 Veracode 45 Poor 93.55% 0
↓ Declining
292 Mend 45 Poor 93.55% 0
↓ Declining
293 Mixmax 45 Poor 93.55% 0
↓ Declining
294 Persona 45 Poor 93.55% 0
↑ Improving
295 Bird 45 Poor 93.55% 0
↓ Declining
296 Affinity 45 Poor 93.55% 0
↑ Improving
297 Materialize 45 Poor 93.55% 0
↓ Declining
298 Tuple 45 Poor 93.55% 0
↑ Improving
299 Lithic 45 Poor 93.55% 0
↑ Improving
300 Daily 45 Poor 93.55% 0
↑ Improving
301 Atera 45 Poor 91.3% 0
↑ Improving
302 Mode Analytics 45 Poor 91.3% 0
↓ Declining
303 Qualified 45 Poor 91.3% 0
↓ Declining
304 MailerSend 45 Poor 91.3% 0
↑ Improving
305 Sprig 45 Poor 91.3% 0
↑ Improving
306 Namely 45 Poor 91.3% 0
↓ Declining
307 Justworks 45 Poor 91.3% 0
↑ Improving
308 Kaltura 45 Poor 91.3% 0
↓ Declining
309 Keeper Security 45 Poor 91.3% 0
↑ Improving
310 Egnyte 45 Poor 91.3% 0
↑ Improving
311 BetterCloud 45 Poor 91.3% 0
↑ Improving
312 Azure 45 Poor 90.32% 0
↑ Improving
313 HubSpot 45 Poor 90.32% 0
↑ Improving
314 New Relic 45 Poor 90.32% 0
↓ Declining
315 npm 45 Poor 90.32% 0
↓ Declining
316 PlanetScale 45 Poor 90.32% 0
→ Stable
317 FullStory 45 Poor 90.32% 0
↑ Improving
318 Deepgram 45 Poor 90.32% 0
↑ Improving
319 Pinecone 45 Poor 90.32% 0
↓ Declining
320 Basecamp (37signals) 45 Poor 90.32% 0
↑ Improving
321 Midjourney 45 Poor 90.32% 0
↑ Improving
322 Cloudsmith 45 Poor 90.32% 0
↑ Improving
323 Copper 45 Poor 90.32% 0
↑ Improving
324 Assembled 45 Poor 90.32% 0
↓ Declining
325 Xero 45 Poor 90.32% 0
↑ Improving
326 Hex 45 Poor 90.32% 0
↑ Improving
327 Nylas 45 Poor 90.32% 0
↑ Improving
328 Baremetrics 45 Poor 90.32% 0
↑ Improving
329 Moov 45 Poor 90.32% 0
↓ Declining
330 Warp 45 Poor 90.32% 0
↑ Improving
331 DeepSeek 45 Poor 90.32% 0
↓ Declining
332 ActiveCampaign 45 Poor 87.1% 0
↑ Improving
333 Wix 45 Poor 87.1% 0
↑ Improving
334 Brex 45 Poor 87.1% 0
↓ Declining
335 Mixpanel 45 Poor 87.1% 0
↓ Declining
336 Squarespace 45 Poor 87.1% 0
↓ Declining
337 Cloudinary 45 Poor 87.1% 0
↓ Declining
338 Doppler 45 Poor 87.1% 0
↑ Improving
339 Heap 45 Poor 87.1% 0
↑ Improving
340 Productboard 45 Poor 87.1% 0
↑ Improving
341 Substack 45 Poor 87.1% 0
↑ Improving
342 Optimizely 45 Poor 87.1% 0
↓ Declining
343 ZoomInfo 45 Poor 87.1% 0
↓ Declining
344 Clerk 45 Poor 87.1% 0
↑ Improving
345 Proton 45 Poor 87.1% 0
↓ Declining
346 GoTo 45 Poor 87.1% 0
↓ Declining
347 Samsara 45 Poor 87.1% 0
↓ Declining
348 Cursor 45 Poor 87.1% 0
↓ Declining
349 QuickBooks 45 Poor 87.1% 0
↑ Improving
350 Posit 45 Poor 87.1% 0
↓ Declining
351 ServiceTitan 45 Poor 87.1% 0
↑ Improving
352 Particle 45 Poor 87.1% 0
↓ Declining
353 Thryv 45 Poor 87.1% 0
↓ Declining
354 OPSWAT 45 Poor 86.96% 0
↓ Declining
355 LiveChat 45 Poor 86.96% 0
↑ Improving
356 Flock Safety 45 Poor 86.96% 0
↑ Improving
357 Recharge 45 Poor 86.96% 0
↓ Declining
358 HashiCorp 45 Poor 83.87% 0
↑ Improving
359 Intercom 45 Poor 83.87% 0
↓ Declining
360 Amplitude 45 Poor 83.87% 0
↑ Improving
361 Segment 45 Poor 83.87% 0
↑ Improving
362 Sentry 45 Poor 83.87% 0
↑ Improving
363 Sauce Labs 45 Poor 83.87% 0
↓ Declining
364 MailerLite 45 Poor 83.87% 0
↑ Improving
365 Gitpod 45 Poor 83.87% 0
↓ Declining
366 HCP Terraform 45 Poor 83.87% 0
↑ Improving
367 SurveyMonkey 45 Poor 83.87% 0
↑ Improving
368 ReadMe 45 Poor 83.87% 0
↓ Declining
369 Wikimedia 45 Poor 83.87% 0
↓ Declining
370 HiBob 45 Poor 83.87% 0
↑ Improving
371 Runway 45 Poor 83.87% 0
↑ Improving
372 Brevo 45 Poor 83.87% 0
↑ Improving
373 Teamwork 45 Poor 83.87% 0
↓ Declining
374 Inngest 45 Poor 83.87% 0
↓ Declining
375 Later 45 Poor 82.61% 0
↑ Improving
376 Cornerstone OnDemand 45 Poor 82.61% 0
↑ Improving
377 Notion 45 Poor 80.65% 0
↑ Improving
378 Stripe 45 Poor 80.65% 0
↓ Declining
379 Postmark 45 Poor 80.65% 0
↑ Improving
380 Azure DevOps 45 Poor 80.65% 0
↓ Declining
381 Astronomer 45 Poor 80.65% 0
↓ Declining
382 Mux 45 Poor 80.65% 0
↓ Declining
383 Talkdesk 45 Poor 80.65% 0
↓ Declining
384 Square 45 Poor 80.65% 0
↓ Declining
385 Prisma 45 Poor 80.65% 0
↑ Improving
386 Workiva 45 Poor 80.65% 0
↓ Declining
387 Kandji 45 Poor 80.65% 0
↑ Improving
388 Strava 45 Poor 80.65% 0
↓ Declining
389 Boomi 45 Poor 80.65% 0
↓ Declining
390 Vanilla Forums 45 Poor 78.26% 0
↑ Improving
391 Box 45 Poor 77.42% 0
↑ Improving
392 LaunchDarkly 45 Poor 77.42% 0
↑ Improving
393 Coralogix 45 Poor 77.42% 0
↓ Declining
394 Temporal 45 Poor 77.42% 0
↓ Declining
395 Gong 45 Poor 77.42% 0
↑ Improving
396 Klarna 45 Poor 77.42% 0
↓ Declining
397 BambooHR 45 Poor 77.42% 0
↓ Declining
398 Travis CI 45 Poor 77.42% 0
↑ Improving
399 BigCommerce 45 Poor 77.42% 0
↑ Improving
400 SparkPost 45 Poor 77.42% 0
↑ Improving
401 Toast 45 Poor 77.42% 0
↑ Improving
402 KnowBe4 45 Poor 74.19% 0
↓ Declining
403 SentinelOne 45 Poor 74.19% 0
↑ Improving
404 Chargebee 45 Poor 74.19% 0
↑ Improving
405 Maze 45 Poor 74.19% 0
↓ Declining
406 Jamf 45 Poor 74.19% 0
↑ Improving
407 UserTesting 45 Poor 74.19% 0
↑ Improving
408 Codat 45 Poor 74.19% 0
↑ Improving
409 Tinybird 45 Poor 74.19% 0
↑ Improving
410 Nexus Mods 45 Poor 73.91% 0
↑ Improving
411 Unbounce 45 Poor 73.91% 0
↓ Declining
412 AWS 45 Poor 70.97% 0
↓ Declining
413 Monday.com 45 Poor 70.97% 0
↑ Improving
414 Coda 45 Poor 70.97% 0
↓ Declining
415 Bitly 45 Poor 70.97% 0
↑ Improving
416 PyPI (Python) 45 Poor 70.97% 0
↑ Improving
417 Instructure (Canvas LMS) 45 Poor 70.97% 0
↑ Improving
418 Bunny CDN 45 Poor 70.97% 0
↓ Declining
419 Aircall 45 Poor 70.97% 0
↑ Improving
420 AnyDesk 45 Poor 69.57% 0
↓ Declining
421 CyberArk 45 Poor 67.74% 0
↓ Declining
422 Contentsquare 45 Poor 67.74% 0
↑ Improving
423 Shortcut 45 Poor 67.74% 0
↓ Declining
424 Veriff 45 Poor 67.74% 0
↑ Improving
425 Scalr 45 Poor 67.74% 0
↓ Declining
426 Seismic 45 Poor 67.74% 0
↑ Improving
427 Finch 45 Poor 67.74% 0
↑ Improving
428 Gorgias 45 Poor 67.74% 0
↓ Declining
429 Survicate 45 Poor 65.22% 0
↑ Improving
430 Teachable 45 Poor 65.22% 0
↑ Improving
431 Netlify 45 Poor 64.52% 0
↓ Declining
432 Buildkite 45 Poor 64.52% 0
↓ Declining
433 Expensify 45 Poor 64.52% 0
↓ Declining
434 GoDaddy 45 Poor 64.52% 0
↑ Improving
435 ElevenLabs 45 Poor 64.52% 0
↓ Declining
436 Gusto 45 Poor 61.29% 0
↑ Improving
437 TeamViewer 45 Poor 60.87% 0
↓ Declining
438 CockroachDB Cloud 45 Poor 58.06% 0
↓ Declining
439 Tailscale 45 Poor 58.06% 0
↓ Declining
440 Bitrise 45 Poor 58.06% 0
↓ Declining
441 PostHog 45 Poor 58.06% 0
↓ Declining
442 Guidewire 45 Poor 58.06% 0
↓ Declining
443 Deputy 45 Poor 58.06% 0
↑ Improving
444 TiDB Cloud 45 Poor 58.06% 0
→ Stable
445 Fly.io 45 Poor 54.84% 0
↑ Improving
446 ShipBob 45 Poor 54.84% 0
↑ Improving
447 Honeybadger 45 Poor 51.61% 0
↑ Improving
448 Codecov 45 Poor 48.39% 0
↓ Declining
449 Codefresh 45 Poor 48.39% 0
↓ Declining
450 PowerSchool 45 Poor 48.39% 0
↑ Improving
451 JW Player 45 Poor 47.83% 0
↓ Declining
452 Duo Security 45 Poor 45.16% 0
↑ Improving
453 Bandwidth 45 Poor 45.16% 0
↑ Improving
454 Lever 45 Poor 41.94% 0
↑ Improving
455 Procore 45 Poor 41.94% 0
↑ Improving
456 InfluxData 45 Poor 38.71% 0
↑ Improving
457 Imperva 45 Poor 32.26% 0
↓ Declining
458 Sonos 45 Poor 32.26% 0
↑ Improving
459 SendGrid 45 Poor 25.81% 0
↓ Declining
460 CircleCI 45 Poor 19.35% 0
↑ Improving
461 Sourcegraph 45 Poor 16.13% 0
↓ Declining
462 Diligent 45 Poor 13.04% 0
↑ Improving
463 Clio 45 Poor 12.9% 0
↓ Declining
464 Rollbar 45 Poor 3.23% 0
↑ Improving
465 Redis Cloud 40.9 Poor 96.77% 1
↓ Declining
466 Redis 40.9 Poor 96.77% 1
↓ Declining
467 Pendo 39.6 Poor 96.77% 1
↓ Declining
468 Hightouch 39.6 Poor 96.77% 1
↓ Declining
469 Observe 39.6 Poor 96.77% 1
↓ Declining
470 Stitch 39.6 Poor 96.77% 1
↓ Declining
471 Mailgun 37.1 Poor 96.77% 1
↑ Improving
472 incident.io 36.6 Poor 96.77% 2
↓ Declining
473 Plaid 32 Poor 93.55% 1
↓ Declining
474 Wiz 32 Poor 93.55% 1
↓ Declining
475 Prezi 32 Poor 93.55% 1
↑ Improving
476 Zapier 32 Poor 90.32% 1
→ Stable
477 Marqeta 32 Poor 90.32% 1
↓ Declining
478 Convex 32 Poor 90.32% 1
↓ Declining
479 Airtable 32 Poor 83.87% 1
↓ Declining
480 ShipStation 32 Poor 73.91% 1
↑ Improving
481 Infoblox 32 Poor 67.86% 1
↓ Declining
482 Asana 32 Poor 48.39% 1
↓ Declining
483 Palo Alto Strata Cloud Manager 31 Poor 93.55% 3
↓ Declining
484 Honeycomb 30.8 Poor 93.55% 1
↓ Declining
485 Postman 30.8 Poor 90.32% 1
→ Stable
486 Sprout Social 30.8 Poor 90.32% 1
↑ Improving
487 OneSignal 30.8 Poor 90.32% 1
↑ Improving
488 Miro 30.8 Poor 87.1% 1
↓ Declining
489 AppsFlyer 30.8 Poor 87.1% 1
↓ Declining
490 Stream 30.8 Poor 87.1% 1
↓ Declining
491 Workato 30.8 Poor 87.1% 1
↑ Improving
492 Socure 30.8 Poor 87.1% 1
↓ Declining
493 Atlassian (Bitbucket) 30.8 Poor 85.71% 1
↓ Declining
494 Abnormal Security 30.8 Poor 83.87% 1
↑ Improving
495 Delinea 30.8 Poor 83.87% 1
↓ Declining
496 Dialpad 30.8 Poor 83.87% 1
↓ Declining
497 UpCloud 30.8 Poor 83.87% 1
↓ Declining
498 Help Scout 30.8 Poor 80.65% 1
↓ Declining
499 Pantheon 30.8 Poor 80.65% 1
↓ Declining
500 Linear 30.8 Poor 77.42% 1
↓ Declining
501 Verkada 30.8 Poor 74.19% 1
↑ Improving
502 GoCardless 30.8 Poor 70.97% 1
↑ Improving
503 Navan 30.8 Poor 70.97% 1
↑ Improving
504 Splunk 30.8 Poor 67.74% 1
↓ Declining
505 ESET 30.8 Poor 65.22% 1
↑ Improving
506 Vanta 30.8 Poor 54.84% 1
↓ Declining
507 JFrog 30.8 Poor 51.61% 1
↓ Declining
508 dbt Cloud 30.8 Poor 51.61% 1
↓ Declining
509 Qualtrics 30.8 Poor 51.61% 1
↓ Declining
510 Barracuda Networks 30.8 Poor 22.58% 1
↓ Declining
511 NinjaOne 30.8 Poor 21.74% 1
↓ Declining
512 Vonage 30.8 Poor 3.23% 1
↑ Improving
513 Cribl 28.3 Poor 93.55% 1
↓ Declining
514 JumpCloud 28.3 Poor 93.55% 1
↓ Declining
515 Atlassian (Confluence) 28.3 Poor 87.1% 1
↓ Declining
516 Yotpo 28.3 Poor 87.1% 1
↓ Declining
517 Discord 28.3 Poor 83.87% 1
↓ Declining
518 Sanity 28.3 Poor 83.87% 1
↑ Improving
519 Salesloft 28.3 Poor 83.87% 1
↑ Improving
520 Udemy 28.3 Poor 83.87% 1
↓ Declining
521 Webflow 28.3 Poor 80.65% 1
↑ Improving
522 Auth0 28.3 Poor 80.65% 1
↓ Declining
523 Make (Integromat) 28.3 Poor 80.65% 1
↓ Declining
524 Semgrep 28.3 Poor 70.97% 1
↓ Declining
525 Gather 28.3 Poor 70.97% 1
↓ Declining
526 Kong 28.3 Poor 64.52% 1
↓ Declining
527 Yext 28.3 Poor 60.87% 1
↑ Improving
528 Aiven 28.3 Poor 58.06% 1
↓ Declining
529 Elastic Cloud 28.3 Poor 54.84% 1
↓ Declining
530 Confluent Cloud 28.3 Poor 54.84% 1
↓ Declining
531 Smartsheet 28.3 Poor 48.39% 1
↓ Declining
532 F5 Cloud 28.3 Poor 42.86% 1
↓ Declining
533 1Password 28.3 Poor 19.35% 1
↑ Improving
534 Showpad 27.8 Poor 87.1% 2
↓ Declining
535 DataRobot 27.8 Poor 80.65% 2
↑ Improving
536 Supabase 27.8 Poor 67.74% 2
↓ Declining
537 Hootsuite 27.8 Poor 67.74% 2
↓ Declining
538 DigitalOcean 27.8 Poor 64.52% 2
↑ Improving
539 DocuSign 27.8 Poor 61.29% 2
↓ Declining
540 Fivetran 27.8 Poor 58.06% 2
↓ Declining
541 SailPoint 27.8 Poor 51.61% 2
↓ Declining
542 Weights & Biases 27.8 Poor 48.39% 2
↑ Improving
543 GitHub 27.8 Poor 45.16% 2
↓ Declining
544 Harness 27.8 Poor 45.16% 2
↓ Declining
545 Buffer 27.8 Poor 26.09% 2
↑ Improving
546 Zoom 27.8 Poor 25.81% 2
↓ Declining
547 Coinbase 27.8 Poor 9.68% 2
↑ Improving
548 Lightspeed 27.8 Poor 8.7% 2
↑ Improving
549 Envoy 25.8 Poor 93.55% 1
↓ Declining
550 Datadog 25.8 Poor 87.1% 1
↑ Improving
551 Epic Games 25.8 Poor 80.65% 1
↑ Improving
552 GitGuardian 25.8 Poor 70.97% 1
↓ Declining
553 Maven Central 25.8 Poor 64.52% 1
↑ Improving
554 FusionAuth 25.8 Poor 64.52% 1
↓ Declining
555 Slido 25.8 Poor 61.29% 1
↓ Declining
556 Bubble 25.8 Poor 61.29% 1
↓ Declining
557 Atlassian (Statuspage) 25.8 Poor 57.14% 1
↑ Improving
558 Genesys Cloud 25.8 Poor 51.61% 1
↓ Declining
559 ClickHouse 25.8 Poor 48.39% 1
↓ Declining
560 Infobip 25.8 Poor 35.48% 1
↓ Declining
561 Render 25.3 Poor 90.32% 2
↓ Declining
562 SonarQube Cloud 25.3 Poor 87.1% 2
↓ Declining
563 Contentful 25.3 Poor 83.87% 2
↑ Improving
564 Shopify 25.3 Poor 74.19% 2
↓ Declining
565 MongoDB Atlas 25.3 Poor 64.52% 2
↓ Declining
566 Linode 25.3 Poor 61.29% 2
↓ Declining
567 ThousandEyes 25.3 Poor 61.29% 2
↓ Declining
568 Vercel 25.3 Poor 54.84% 2
↓ Declining
569 Otter.ai 24.8 Poor 83.87% 3
↓ Declining
570 Akamai 24.8 Poor 67.74% 3
↓ Declining
571 Snyk 24.8 Poor 58.06% 3
↑ Improving
572 Snowflake 22.8 Poor 58.06% 2
↓ Declining
573 Descript 22.8 Poor 54.84% 2
↓ Declining
574 BrowserStack 22.8 Poor 48.39% 2
↑ Improving
575 Tenable 22.8 Poor 41.94% 2
↓ Declining
576 Blackboard (Anthology) 22.3 Poor 61.29% 3
↓ Declining
577 Shippo 22.3 Poor 35.48% 3
↓ Declining
578 Sprinklr 22.3 Poor 32.26% 3
↓ Declining
579 OpenAI 21.8 Poor 32.26% 4
↓ Declining
580 UiPath 19.8 Poor 48.39% 3
↓ Declining
581 Rapid7 19.3 Poor 41.94% 4
↓ Declining
582 Claude 19.3 Poor 25.81% 4
↑ Improving
583 Sinch 15.8 Poor 3.23% 6
↓ Declining
584 Alchemy 12.8 Poor 3.23% 7
↓ Declining
585 Grafana Cloud 10.8 Poor 22.58% 6
↓ Declining
586 NetSuite 10 Poor 80.65% 50
↓ Declining
587 Check Point 10 Poor 48.39% 8
↓ Declining
588 Telnyx 10 Poor 17.39% 9
↓ Declining

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What Is a Vendor Reliability Score?

A vendor reliability score is a composite metric (0–100) that measures how dependable a cloud service is. Unlike simple uptime percentages, our scores incorporate four dimensions: uptime performance (40%), incident frequency (25%), mean resolution time (20%), and SLA compliance (15%). This provides a holistic view of vendor reliability.

How We Calculate Scores

ServiceAlert.ai monitors 1002+ cloud services around the clock. Each service receives a weighted score based on its 30-day performance across all four dimensions. Services are graded A through F and classified into tiers: Excellent (90+), Good (75–89), Fair (60–74), and Poor (below 60). Scores update daily as new data comes in.

For related analysis, see our SLA Compliance Report, Reliability Rankings, Incident Trends, or browse all monitored services.