ServiceAlert for Microsoft Teams
Send Adaptive Card notifications to a Teams channel through Workflows.
What the integration does
ServiceAlert posts alert cards through a signed Microsoft Teams Workflows webhook. Existing Graph connections must be replaced in Settings.
What you need
Channel notifications are included with Starter, Team, Business and Enterprise.
A Teams Workflows webhook using the Anyone trigger setting and its complete signed URL. Legacy Office connectors and identity-authenticated triggers are unsupported.
Setup
- In Teams, create a workflow with the When a Teams webhook request is received trigger.
- Choose Anyone access and the destination channel, then save and copy the complete signed URL.
- Save the URL in ServiceAlert Teams settings. Use Test connection to send a real test message.
- Add a co-owner in Teams so the workflow can be maintained if its creator leaves.
Instructions reviewed October 9, 2026.