Payouts Disruption in Philippines
Incident Lifecycle
Affected Components
Disbursement - Other Philippines banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: All amount
Other banks and Ewallets: 1-50000
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Aug 20, 2026 at 7:40 AM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_MET: 1-50000
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_MET: 1-50000
Aug 20, 2026 at 7:30 AM UTC
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