Xendit Outage History
Uptime record, past incidents, and downtime history for Xendit.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 0% | 12 | 12 |
| April 2026 | 0% | 30 | 30 |
| March 2026 | 0% | 4 | 4 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Payouts Disruption in Philippines
Started: May 12, 8:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
May 12, 8:40 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 12, 7:51 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 12, 7:51 PM
QR_CODE XENDIT Indonesia Disruption
Started: May 12, 5:14 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
May 12, 5:14 PM
Payouts Disruption in Philippines
Started: May 12, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
May 12, 6:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_UBP: All amount
Other banks and Ewallets: 1-50000
May 12, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
May 12, 5:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
May 12, 4:50 PM
EWALLET DANA Indonesia Disruption
Started: May 12, 4:47 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
May 12, 4:47 PM
EWALLET DANA Indonesia Disruption
Started: May 12, 4:40 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
May 12, 4:40 PM
QR_CODE XENDIT Indonesia Disruption
Started: May 12, 4:27 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
May 12, 4:27 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 12, 4:06 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 12, 4:06 PM
Payouts Disruption in Indonesia
Started: May 12, 3:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-1000000000
May 12, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
May 12, 3:30 PM
VIRTUAL_ACCOUNT BNI Indonesia Disruption
Started: May 12, 12:46 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BNI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
May 12, 12:46 PM
EWALLET GOPAY Indonesia Disruption
Started: May 12, 7:16 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-12 14:11:12+07:00
We are currently in the process of ...
May 12, 7:16 AM
QR_CODE XENDIT Indonesia Disruption
Started: May 12, 4:43 AM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
May 12, 4:43 AM
QR_CODE XENDIT Indonesia Disruption
Started: May 12, 4:17 AM
monitoring
We are continuing to monitor for any further issues.
May 12, 6:00 AM
monitoring
Our partner has successfully resolved the issue for approximately 98% of current traffic. However, we are still observing residual payment completion issues specifically related to BCA issuers. We are continuously monitoring the traffic and will provide a final update once we see all transactions fully returning to normal.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users:
- Advise end users to pay using non-BCA payment methods or alt...
May 12, 4:38 AM
monitoring
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of monitoring the resolution with our partners as we ha...
May 12, 4:17 AM
QR_CODE XENDIT Indonesia Disruption
Started: May 12, 2:23 AM
identified
Dear Valued Customers,
We are still working with our Partner to fully resolve the disruptions happened on their end. We will update you as soon as we see transactions are recovering as expected.
May 12, 3:41 AM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
May 12, 2:23 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 12, 12:11 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 12, 12:11 AM
PAYLATER KREDIVO Indonesia Disruption
Started: May 11, 11:05 PM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
May 11, 11:05 PM
PAYLATER KREDIVO Indonesia Disruption
Started: May 11, 8:46 PM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
May 11, 8:46 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 11, 8:28 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 11, 8:28 PM
PAYLATER KREDIVO Indonesia Disruption
Started: May 11, 6:05 PM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
May 11, 6:05 PM
Payouts Disruption in Philippines
Started: May 11, 5:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
May 11, 5:20 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 11, 4:46 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 11, 4:46 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 11, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 11, 4:07 PM
Over-The-Counter ECPAY_LOAN Philippines Disruption
Started: May 11, 9:36 AM
identified
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
May 11, 9:36 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 11, 12:02 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 11, 12:02 AM
EWALLET TRUEMONEY Thailand Disruption
Started: May 10, 10:55 PM
identified
Dear Valued Customers,
We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated ...
May 10, 10:55 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 10, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 10, 4:09 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 10, 3:09 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 10, 3:09 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 10, 1:41 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 10, 1:41 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 10, 3:35 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 10, 3:35 AM
EWALLET GOPAY Indonesia Disruption
Started: May 10, 2:37 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.80% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-10 09:32:12+07:00
We are currently in the process of ...
May 10, 2:37 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 10, 1:15 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 10, 1:15 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 10, 12:46 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 10, 12:46 AM
EWALLET GOPAY Indonesia Disruption
Started: May 9, 10:25 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-10 05:15:12+07:00
We are currently in the process of ...
May 9, 10:25 PM
Payouts Disruption in Indonesia
Started: May 9, 8:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
May 9, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-1000000000
May 9, 8:50 PM
EWALLET GOPAY Indonesia Disruption
Started: May 9, 6:28 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 50.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-10 01:26:12+07:00
We are currently in the process of ...
May 9, 6:28 PM
EWALLET GOPAY Indonesia Disruption
Started: May 9, 4:24 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 18.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-09 23:22:12+07:00
We are currently in the process of ...
May 9, 4:24 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 9, 4:05 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 9, 4:05 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 9, 8:41 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 9, 8:41 AM
EWALLET GOPAY Indonesia Disruption
Started: May 9, 6:39 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.30% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-09 13:33:12+07:00
We are currently in the process of ...
May 9, 6:39 AM
PAYLATER KREDIVO Indonesia Disruption
Started: May 9, 3:13 AM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
May 9, 3:13 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 9, 12:34 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 9, 12:34 AM
Payouts Disruption in Philippines
Started: May 8, 11:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: All amount
May 8, 11:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
May 8, 11:10 PM
Payouts Disruption in Indonesia
Started: May 8, 9:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
May 8, 11:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 11:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
May 8, 10:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 10:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
May 8, 10:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 10:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 9:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 9:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 9:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 9:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
May 8, 9:10 PM
EWALLET TRUEMONEY Thailand Disruption
Started: May 8, 8:53 PM
identified
Dear Valued Customers,
We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated ...
May 8, 8:53 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 8, 7:56 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 8, 7:56 PM
Payouts Disruption in Thailand
Started: May 8, 5:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_SCB: All amount
May 8, 5:50 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 8, 4:58 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 8, 4:58 PM
Payouts Disruption in Philippines
Started: May 8, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 8, 4:50 PM
Payouts Disruption in Indonesia
Started: May 8, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
May 8, 8:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 8:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
May 8, 8:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
May 8, 4:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 8, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 8, 4:07 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 8, 3:30 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 8, 3:30 PM
EWALLET GOPAY Indonesia Disruption
Started: May 8, 3:30 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 18.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-08 22:28:12+07:00
We are currently in the process of ...
May 8, 3:30 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: May 8, 11:39 AM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 49.135s
- First triggered at: 2026-05-08 19:37:29+08:00
We are currently in the proc...
May 8, 11:39 AM
Over-The-Counter ECPAY_LOAN Philippines Disruption
Started: May 8, 7:45 AM
identified
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
May 8, 7:45 AM
PAYLATER KREDIVO Indonesia Disruption
Started: May 8, 4:45 AM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
May 8, 4:45 AM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 7, 7:56 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 7, 7:56 PM
VIRTUAL_ACCOUNT BRI Indonesia Disruption
Started: May 7, 5:10 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
May 7, 5:10 PM
Payouts Disruption in Philippines
Started: May 7, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
May 7, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
May 7, 4:40 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 7, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 7, 4:09 PM
EWALLET GOPAY Indonesia Disruption
Started: May 7, 3:26 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 17.60% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-07 22:22:12+07:00
We are currently in the process of ...
May 7, 3:26 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 7, 12:18 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 7, 12:18 AM
EWALLET GOPAY Indonesia Disruption
Started: May 6, 8:23 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 25.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-07 03:21:12+07:00
We are currently in the process of ...
May 6, 8:23 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 6, 7:55 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 6, 7:55 PM
Payouts Disruption in Philippines
Started: May 6, 7:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
May 6, 7:50 PM
Payouts Disruption in Philippines
Started: May 6, 5:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
May 6, 6:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 6, 5:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 6, 5:40 PM
EWALLET TOUCHNGO Malaysia Disruption
Started: May 6, 4:18 PM
identified
Dear Valued Customers,
We have detected issues with TOUCHNGO EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- There is high error count on create charge for channel my_touchngo
- First triggered at: 2026-05-07 00:16:25+08:00
We are currently in the process...
May 6, 4:18 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 6, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 6, 4:09 PM
Payouts Disruption in Philippines
Started: May 6, 2:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
May 6, 5:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 6, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
PH_SEC: above 50001
May 6, 5:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 6, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
May 6, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 6, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
May 6, 4:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
May 6, 4:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
May 6, 3:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
May 6, 3:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
May 6, 2:30 PM
Intermittent Dashboard Outage
Started: May 6, 10:55 AM
identified
Dear Customers,
We are investigating an issue that may cause some users to experience intermittent failures when accessing https://dashboard.xendit.co. We are working to find a resolution as soon as possible.
Warm regards,
Xendit Customer Support
May 6, 10:55 AM
BNI VA Disruption
Started: May 6, 3:57 AM
monitoring
Dear Customers
We have experienced intermittent disruptions with our BNI VA integration from 4/5/26 to 6/5/26. At this time, there is no ongoing disruption. However, merchants are advised to avoid BNI VAs until this issue is fully resolved.
We are monitoring the situation closely and working closely with our partner to resolve the situation as soon as possible. However, no root cause is available as yet.
Warm regards,
Xendit Customer Support
May 6, 3:57 AM
PAYLATER KREDIVO Indonesia Disruption
Started: May 6, 3:29 AM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
May 6, 3:29 AM
VIRTUAL_ACCOUNT BNI Indonesia Disruption
Started: May 5, 11:50 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BNI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
May 5, 11:50 PM
EWALLET GOPAY Indonesia Disruption
Started: May 5, 11:21 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-06 06:12:12+07:00
We are currently in the process of ...
May 5, 11:21 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 5, 7:50 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 5, 7:50 PM
Payouts Disruption in Philippines
Started: May 5, 5:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
May 5, 5:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 5, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 5, 4:09 PM
EWALLET GOPAY Indonesia Disruption
Started: May 5, 12:15 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 17.60% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-05 19:07:12+07:00
We are currently in the process of ...
May 5, 12:15 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: May 5, 3:54 AM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 70.335s
- First triggered at: 2026-05-05 11:52:29+08:00
We are currently in the proc...
May 5, 3:54 AM
QR_CODE XENDIT Indonesia Disruption
Started: May 4, 10:31 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
May 4, 10:31 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 4, 8:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 4, 8:08 PM
Payouts Disruption in Thailand
Started: May 4, 8:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
May 4, 8:00 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 4, 5:40 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 4, 5:40 PM
QR_CODE XENDIT Indonesia Disruption
Started: May 4, 4:17 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
May 4, 4:17 PM
EWALLET DANA Indonesia Disruption
Started: May 4, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
May 4, 4:07 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 4, 3:40 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 4, 3:40 PM
VIRTUAL_ACCOUNT BNI Indonesia Disruption
Started: May 4, 1:46 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BNI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
May 4, 1:46 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: May 4, 4:19 AM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 48.401s
- First triggered at: 2026-05-04 12:17:29+08:00
We are currently in the proc...
May 4, 4:19 AM
Payouts Disruption in Thailand
Started: May 3, 7:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
May 3, 7:50 PM
EWALLET LINKAJA Indonesia Disruption
Started: May 3, 4:59 PM
identified
Dear Valued Customers,
We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on LINKAJA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as ...
May 3, 4:59 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 3, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 3, 4:07 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 3, 3:29 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 3, 3:29 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 3, 9:30 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 3, 9:30 AM
DIRECT_DEBIT BANK_OF_AYUDHYA Thailand Disruption
Started: May 3, 9:08 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BANK_OF_AYUDHYA payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel t...
May 3, 9:08 AM
DIRECT_DEBIT KRUNGTHAI_BANK Thailand Disruption
Started: May 3, 9:08 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT KRUNGTHAI_BANK payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to...
May 3, 9:08 AM
DIRECT_DEBIT SIAM_COMMERCIAL_BANK Thailand Disruption
Started: May 3, 9:08 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT SIAM_COMMERCIAL_BANK payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the chan...
May 3, 9:08 AM
DIRECT_DEBIT BANK_OF_BANGKOK_LIMITED Thailand Disruption
Started: May 3, 9:08 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BANK_OF_BANGKOK_LIMITED payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the c...
May 3, 9:08 AM
DIRECT_DEBIT KASIKORNBANK Thailand Disruption
Started: May 3, 9:08 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT KASIKORNBANK payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to s...
May 3, 9:08 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: May 3, 6:32 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
May 3, 6:32 AM
EWALLET GOPAY Indonesia Disruption
Started: May 3, 1:17 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-03 08:08:12+07:00
We are currently in the process of ...
May 3, 1:17 AM
QR_CODE QRPH Philippines Disruption
Started: May 2, 9:41 PM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: ph
- Over 0.132% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will keep this pag...
May 2, 9:41 PM
Payouts Disruption in Indonesia
Started: May 2, 9:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
May 2, 9:30 PM
QR_CODE QRPH Philippines Disruption
Started: May 2, 4:24 PM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: ph
- Over 0.112% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will keep this pag...
May 2, 4:24 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 2, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 2, 4:07 PM
Payouts Disruption in Indonesia
Started: May 1, 10:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
May 1, 10:20 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: May 1, 7:59 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
May 1, 7:59 PM
Payouts Disruption in Thailand
Started: May 1, 7:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
May 1, 7:50 PM
Payouts Disruption in Thailand
Started: May 1, 6:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to THB destinations due to system issues with our partner.
May 1, 6:20 PM
EWALLET LINKAJA Indonesia Disruption
Started: May 1, 4:57 PM
identified
Dear Valued Customers,
We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on LINKAJA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as ...
May 1, 4:57 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: May 1, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
May 1, 4:09 PM
April 2026
EWALLET GOPAY Indonesia Disruption
Started: Apr 30, 8:51 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 40.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-01 03:49:12+07:00
We are currently in the process of ...
Apr 30, 8:51 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 30, 8:47 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 30, 8:47 PM
Payouts Disruption in Thailand
Started: Apr 30, 8:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
Apr 30, 8:00 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 30, 6:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 30, 6:08 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 30, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 30, 4:09 PM
Payouts Disruption in Philippines
Started: Apr 30, 2:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 30, 2:20 PM
Payouts Disruption in Indonesia
Started: Apr 30, 12:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Apr 30, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
Apr 30, 12:20 PM
VIRTUAL_ACCOUNT BANK_TRANSFER Philippines Disruption
Started: Apr 30, 12:04 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BANK_TRANSFER due to disruption on our partner's end.
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 30, 12:04 PM
QR_CODE DANA Indonesia Disruption
Started: Apr 30, 11:43 AM
identified
Dear Valued Customers,
We have detected issues with DANA QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Indonesia
- Over 0.115% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will keep t...
Apr 30, 11:43 AM
Payouts Disruption in Indonesia
Started: Apr 30, 8:30 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: 1-4999
Apr 30, 8:30 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 30, 7:54 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-30 14:34:12+07:00
We are currently in the process of ...
Apr 30, 7:54 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 30, 3:05 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 21.10% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-30 09:54:12+07:00
We are currently in the process of ...
Apr 30, 3:05 AM
Payouts Disruption in Indonesia
Started: Apr 29, 9:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-250000000
Apr 29, 9:30 PM
EWALLET TRUEMONEY Thailand Disruption
Started: Apr 29, 9:10 PM
identified
Dear Valued Customers,
We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated ...
Apr 29, 9:10 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 29, 8:02 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 29, 8:02 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 29, 7:16 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 33.30% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-30 02:14:12+07:00
We are currently in the process of ...
Apr 29, 7:16 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 29, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 29, 4:08 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 29, 3:51 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 29, 3:51 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 29, 3:10 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 29, 3:10 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 29, 4:22 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 29, 4:22 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 29, 3:19 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 10:10:12+07:00
We are currently in the process of ...
Apr 29, 3:19 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 29, 1:07 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 08:02:12+07:00
We are currently in the process of ...
Apr 29, 1:07 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 29, 12:25 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 07:10:12+07:00
We are currently in the process of ...
Apr 29, 12:25 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 29, 12:02 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 29, 12:02 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 10:37 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 05:22:12+07:00
We are currently in the process of ...
Apr 28, 10:37 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 9:26 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 04:15:12+07:00
We are currently in the process of ...
Apr 28, 9:26 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 8:30 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 37.50% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 03:28:12+07:00
We are currently in the process of ...
Apr 28, 8:30 PM
Payouts Disruption in Thailand
Started: Apr 28, 7:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
Apr 28, 7:50 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 28, 7:36 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 28, 7:36 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 6:07 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 25.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 01:05:12+07:00
We are currently in the process of ...
Apr 28, 6:07 PM
EWALLET PAYMAYA Philippines Disruption
Started: Apr 28, 5:16 PM
identified
Dear Valued Customers,
We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-29 01:13:19+08:00
We are currently in the process o...
Apr 28, 5:16 PM
Payouts Disruption in Philippines
Started: Apr 28, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
Apr 28, 4:40 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 28, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 28, 4:08 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 4:02 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 18.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-28 22:54:12+07:00
We are currently in the process of ...
Apr 28, 4:02 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 3:07 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 29.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-28 22:03:12+07:00
We are currently in the process of ...
Apr 28, 3:07 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 2:34 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 19.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-28 21:31:12+07:00
We are currently in the process of ...
Apr 28, 2:34 PM
Payouts Disruption in Indonesia
Started: Apr 28, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 28, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 100000001
Apr 28, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 10000
Apr 28, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 28, 2:00 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: Apr 28, 12:59 PM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 53.562s
- First triggered at: 2026-04-28 20:57:29+08:00
We are currently in the proc...
Apr 28, 12:59 PM
EWALLET OVO Indonesia Disruption
Started: Apr 28, 7:20 AM
identified
Dear Valued Customers,
We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Indonesia
- Over 0.056% of requests in the last 10 minutes have been affected
We are currently in the process of investigating and will keep th...
Apr 28, 7:20 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 6:58 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-28 13:55:12+07:00
We are currently in the process of ...
Apr 28, 6:58 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 6:14 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 24.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-28 13:11:12+07:00
We are currently in the process of ...
Apr 28, 6:14 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 28, 1:42 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 20.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-28 08:32:12+07:00
We are currently in the process of ...
Apr 28, 1:42 AM
QR_CODE QRPH Philippines Disruption
Started: Apr 27, 11:34 PM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: ph
- Over 0.133% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will keep this pag...
Apr 27, 11:34 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 27, 8:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 27, 8:07 PM
Payouts Disruption in Philippines
Started: Apr 27, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 27, 4:40 PM
Payouts Disruption in Philippines
Started: Apr 27, 4:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 27, 4:10 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 27, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 27, 4:07 PM
Payouts Disruption in Indonesia
Started: Apr 27, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
CIMB: above 5000
Apr 27, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
CIMB: All amount
Apr 27, 4:00 PM
Payouts Disruption in Indonesia
Started: Apr 27, 1:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
CIMB: 5000-9999
Apr 27, 1:50 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: Apr 27, 10:25 AM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 67.454s
- First triggered at: 2026-04-27 18:23:29+08:00
We are currently in the proc...
Apr 27, 10:25 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 27, 8:54 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-27 15:51:12+07:00
We are currently in the process of ...
Apr 27, 8:54 AM
PAYLATER KREDIVO Indonesia Disruption
Started: Apr 27, 7:15 AM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
Apr 27, 7:15 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 27, 6:26 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 27, 6:26 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 27, 12:02 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 27, 12:02 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 26, 11:14 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.80% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-27 06:10:12+07:00
We are currently in the process of ...
Apr 26, 11:14 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 26, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 26, 4:08 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 26, 3:30 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 26, 3:30 PM
Payouts Disruption in Indonesia
Started: Apr 26, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 26, 9:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 100000001
Apr 26, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 10000
Apr 26, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 26, 2:00 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 26, 3:49 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-26 10:43:12+07:00
We are currently in the process of ...
Apr 26, 3:49 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 26, 2:56 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 26, 2:56 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 26, 12:28 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-26 07:22:12+07:00
We are currently in the process of ...
Apr 26, 12:28 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 26, 12:04 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 26, 12:04 AM
Payouts Disruption in Philippines
Started: Apr 25, 9:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
Apr 25, 9:10 PM
Payouts Disruption in Philippines
Started: Apr 25, 8:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 25, 8:40 PM
Payouts Disruption in Philippines
Started: Apr 25, 8:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 25, 8:10 PM
Payouts Disruption in Philippines
Started: Apr 25, 7:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 25, 7:50 PM
Payouts Disruption in Philippines
Started: Apr 25, 7:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 25, 7:20 PM
Payouts Disruption in Philippines
Started: Apr 25, 6:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_MET: 1-50000
Apr 25, 6:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 25, 6:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 25, 6:20 PM
Payouts Disruption in Philippines
Started: Apr 25, 5:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 25, 5:50 PM
Payouts Disruption in Philippines
Started: Apr 25, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 25, 5:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 25, 5:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 25, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
Apr 25, 4:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 25, 4:06 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 25, 4:06 PM
Payouts Disruption in Indonesia
Started: Apr 25, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 25, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 100000001
Apr 25, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 10000
Apr 25, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 25, 2:00 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 25, 12:08 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 25, 12:08 AM
Payouts Disruption in Thailand
Started: Apr 24, 8:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
Apr 24, 8:00 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 24, 7:55 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 24, 7:55 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 24, 4:58 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 24, 4:58 PM
QR_CODE QRPH Philippines Disruption
Started: Apr 24, 4:28 PM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: ph
- Over 0.125% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will keep this pag...
Apr 24, 4:28 PM
QR_CODE QRPH Philippines Disruption
Started: Apr 24, 4:11 PM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: ph
- Over 0.188% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will keep this pag...
Apr 24, 4:11 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 24, 4:10 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 24, 4:10 PM
Payouts Disruption in Philippines
Started: Apr 24, 4:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 24, 5:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_SEC: above 50001
Apr 24, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Apr 24, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 24, 4:10 PM
Payouts Disruption in Indonesia
Started: Apr 24, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 24, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 100000001
Apr 24, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 10000
Apr 24, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 24, 2:00 PM
Payouts Disruption in Philippines
Started: Apr 24, 1:31 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 24, 3:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 24, 3:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_MET: 1-50000
Apr 24, 1:31 PM
VIRTUAL_ACCOUNT BSI Indonesia Disruption
Started: Apr 24, 8:22 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BSI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Apr 24, 8:22 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 24, 3:06 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 21.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-24 09:53:12+07:00
We are currently in the process of ...
Apr 24, 3:06 AM
Payouts Disruption in Philippines
Started: Apr 24, 2:10 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 24, 2:10 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 24, 1:03 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 24, 1:03 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 24, 12:21 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 24, 12:21 AM
CREDIT_CARDS Disruption
Started: Apr 23, 9:46 PM
identified
Dear Valued Customers,
We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.
Impact:
You will experience an intermittent disruption and potentially won't be able to perform 3DS authentication transactions during this period.
We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 23, 9:46 PM
Payouts Disruption in Philippines
Started: Apr 23, 9:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
Apr 23, 9:10 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 23, 7:58 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 23, 7:58 PM
Payouts Disruption in Philippines
Started: Apr 23, 7:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 23, 7:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 23, 7:10 PM
Payouts Disruption in Philippines
Started: Apr 23, 5:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 23, 5:50 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 23, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 23, 4:07 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 23, 3:06 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 23, 3:06 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 23, 2:50 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 23, 2:50 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 23, 8:32 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 23, 8:32 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 23, 5:51 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 19.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-23 12:40:12+07:00
We are currently in the process of ...
Apr 23, 5:51 AM
VIRTUAL_ACCOUNT BRI Indonesia Disruption
Started: Apr 23, 4:28 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Apr 23, 4:28 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 23, 3:55 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 23, 3:55 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 23, 3:40 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 23, 3:40 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 23, 12:24 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 23, 12:24 AM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 22, 7:36 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 22, 7:36 PM
Payouts Disruption in Indonesia
Started: Apr 22, 6:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Apr 24, 1:00 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
CIMB: above 250000001
Apr 23, 10:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
CIMB: above 250000001
Apr 23, 9:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
CIMB: above 250000001
Apr 23, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Apr 23, 8:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Apr 23, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 5000-250000000
Apr 23, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 5000-250000000
Apr 23, 4:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
CIMB: above 250000001
Apr 23, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Apr 23, 1:50 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001
Apr 22, 10:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001
Apr 22, 9:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BRI: 1-9999, above 100000001
PERMATA: 1-4999, above 250000001
Apr 22, 9:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Apr 22, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Apr 22, 8:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 10000-50000000
Apr 22, 8:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Apr 22, 6:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 22, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 22, 4:08 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: Apr 22, 2:59 PM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 91.504s
- First triggered at: 2026-04-22 22:57:29+08:00
We are currently in the proc...
Apr 22, 2:59 PM
VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started: Apr 22, 1:26 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 22, 1:26 PM
VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started: Apr 22, 1:00 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 22, 1:01 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 22, 12:30 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 22, 12:30 PM
VIRTUAL_ACCOUNT BRI Indonesia Disruption
Started: Apr 22, 10:44 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Apr 22, 10:44 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 22, 10:03 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-22 16:54:12+07:00
We are currently in the process of ...
Apr 22, 10:03 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 22, 8:46 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 22, 8:46 AM
Payouts Disruption in Philippines
Started: Apr 21, 8:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_MET: 1-50000
Apr 21, 8:30 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 21, 8:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 21, 8:08 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 21, 5:12 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 100.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-22 00:10:12+07:00
We are currently in the process of...
Apr 21, 5:12 PM
Payouts Disruption in Philippines
Started: Apr 21, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 21, 4:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 21, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 21, 4:08 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 21, 4:00 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 21, 4:00 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 21, 3:42 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 21, 3:42 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 21, 3:27 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 21, 3:27 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 21, 3:24 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 21, 3:24 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 21, 6:17 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 21, 6:17 AM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 21, 5:00 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 21, 5:00 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 21, 12:03 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 21, 12:03 AM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 20, 8:20 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 20, 8:20 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 20, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 20, 4:08 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 20, 3:49 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 20, 3:49 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 20, 11:04 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 20, 11:04 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 20, 6:06 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-20 12:51:12+07:00
We are currently in the process of ...
Apr 20, 6:06 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 20, 1:09 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 20, 1:09 AM
EWALLET SHOPEEPAY Malaysia Disruption
Started: Apr 19, 5:16 PM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- There is high error count on create charge for channel my_shopeepay
- First triggered at: 2026-04-20 01:13:54+08:00
We are currently in the proce...
Apr 19, 5:16 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 19, 4:06 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 19, 4:06 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 19, 4:01 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 19, 4:01 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 19, 1:47 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 17.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-19 20:44:12+07:00
We are currently in the process of ...
Apr 19, 1:47 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 19, 12:06 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 19, 12:06 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 19, 2:26 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 19, 2:26 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 19, 12:27 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 19, 12:27 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 19, 12:02 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 19, 12:02 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 18, 4:04 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 18, 4:04 PM
Payouts Disruption in Philippines
Started: Apr 18, 8:30 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 18, 8:30 AM
Payouts Disruption in Philippines
Started: Apr 18, 7:40 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 18, 7:40 AM
Over-The-Counter ECPAY_LOAN Philippines Disruption
Started: Apr 18, 7:08 AM
identified
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Apr 18, 7:08 AM
Payouts Disruption in Philippines
Started: Apr 18, 6:50 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 18, 7:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 18, 7:00 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
PH_SEC: above 50001
Apr 18, 6:50 AM
Payouts Disruption in Philippines
Started: Apr 18, 6:30 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 18, 6:30 AM
Over-The-Counter ECPAY_LOAN Philippines Disruption
Started: Apr 18, 6:09 AM
identified
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Apr 18, 6:09 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 18, 12:26 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 20.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-18 07:12:12+07:00
We are currently in the process of ...
Apr 18, 12:26 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 18, 12:21 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 18, 12:21 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 18, 12:02 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 18, 12:02 AM
EWALLET GCASH Philippines Disruption
Started: Apr 17, 9:14 PM
identified
Dear Valued Customers,
We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 6.50% of requests in the last 10 minutes have been affected
- First triggered at: 2026-04-18 05:12:16+08:00
We are currently in the process of i...
Apr 17, 9:14 PM
Payouts Disruption in Thailand
Started: Apr 17, 8:02 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
Apr 17, 8:02 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 17, 4:42 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 21.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-17 23:39:12+07:00
We are currently in the process of ...
Apr 17, 4:42 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 17, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 17, 4:08 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: Apr 17, 3:38 PM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 136.447s
- First triggered at: 2026-04-17 23:36:29+08:00
We are currently in the pro...
Apr 17, 3:38 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 17, 3:25 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 17, 3:25 PM
VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started: Apr 17, 2:02 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 17, 2:02 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 17, 8:45 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 17, 8:45 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 17, 12:15 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.60% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-17 07:12:12+07:00
We are currently in the process of ...
Apr 17, 12:15 AM
Payouts Disruption in Indonesia
Started: Apr 16, 11:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-250000000
Apr 16, 11:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-250000000
Apr 16, 11:20 PM
Payouts Disruption in Philippines
Started: Apr 16, 6:22 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 16, 6:22 PM
Payouts Disruption in Philippines
Started: Apr 16, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 16, 6:00 PM
EWALLET DANA Indonesia Disruption
Started: Apr 16, 5:37 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
Apr 16, 5:37 PM
QR_CODE XENDIT Indonesia Disruption
Started: Apr 16, 5:21 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
Apr 16, 5:21 PM
Payouts Disruption in Philippines
Started: Apr 16, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
Apr 16, 5:10 PM
EWALLET DANA Indonesia Disruption
Started: Apr 16, 4:12 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
Apr 16, 4:12 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 16, 4:10 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-16 23:08:12+07:00
We are currently in the process of ...
Apr 16, 4:10 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 16, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 16, 4:07 PM
Payouts Disruption in Indonesia
Started: Apr 16, 10:02 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000
Apr 16, 1:02 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000
Apr 16, 12:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-100000000, 100000001-250000000
Apr 16, 12:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-250000000
Apr 16, 12:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000
Apr 16, 10:02 AM
Payouts Disruption in Indonesia
Started: Apr 16, 5:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 5000-9999, 100000001-250000000
Apr 16, 5:20 AM
EWALLET SHOPEEPAY Indonesia Disruption
Started: Apr 16, 3:12 AM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 10 minutes with latency up to 36.694s
- First triggered at: 2026-04-16 10:10:33+07:00
We are currently in the proc...
Apr 16, 3:12 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 15, 4:06 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 15, 4:06 PM
Payouts Disruption in Philippines
Started: Apr 15, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 15, 4:00 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 15, 3:44 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 15, 3:44 PM
Over-The-Counter SEVEN_ELEVEN Philippines Disruption
Started: Apr 15, 10:19 AM
identified
The issue has been identified and a fix is being implemented.
Apr 15, 10:19 AM
Payouts Disruption in Philippines
Started: Apr 15, 8:50 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 15, 2:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_SEC: above 50001
Apr 15, 2:03 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 15, 10:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_SEC: above 50001
Apr 15, 10:10 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 15, 8:50 AM
QR_CODE QRPH Philippines Disruption
Started: Apr 15, 4:07 AM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on QRPH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we l...
Apr 15, 4:07 AM
Payouts Disruption in Thailand
Started: Apr 14, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_SCB: All amount
Apr 14, 6:00 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 14, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 14, 4:08 PM
VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started: Apr 13, 5:22 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 13, 5:22 PM
Payouts Disruption in Philippines
Started: Apr 13, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
Apr 13, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_GCASH: 1-50000
Apr 13, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000
Apr 13, 4:20 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 13, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 13, 4:08 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 13, 2:47 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 13, 2:47 PM
VIRTUAL_ACCOUNT BRI Indonesia Disruption
Started: Apr 13, 10:31 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Apr 13, 10:31 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 12, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 12, 4:07 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 12, 2:35 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-12 21:26:12+07:00
We are currently in the process of ...
Apr 12, 2:35 PM
Payouts Disruption in Indonesia
Started: Apr 12, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 10000
Apr 12, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 12, 2:00 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 12, 2:08 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 12, 2:08 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 12, 12:14 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 12, 12:14 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 11, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 11, 4:09 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 11, 3:16 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-11 10:14:12+07:00
We are currently in the process of ...
Apr 11, 3:16 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 11, 1:19 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 18.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-11 08:16:12+07:00
We are currently in the process of ...
Apr 11, 1:19 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 11, 12:27 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.40% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-11 07:13:12+07:00
We are currently in the process of ...
Apr 11, 12:27 AM
Payouts Disruption in Thailand
Started: Apr 10, 8:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
Apr 10, 8:00 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 10, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 10, 4:07 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 1:42 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 20:28:12+07:00
We are currently in the process of ...
Apr 10, 1:42 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 12:13 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.50% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 19:09:12+07:00
We are currently in the process of ...
Apr 10, 12:13 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 11:54 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 22.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 18:43:12+07:00
We are currently in the process of ...
Apr 10, 11:54 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 9:42 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 16:35:12+07:00
We are currently in the process of ...
Apr 10, 9:42 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 2:43 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 15.60% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 09:35:12+07:00
We are currently in the process of ...
Apr 10, 2:43 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 2:11 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 17.50% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 09:06:12+07:00
We are currently in the process of ...
Apr 10, 2:11 AM
EWALLET GOPAY Indonesia Disruption
Started: Apr 10, 12:49 AM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 16.70% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-10 07:45:12+07:00
We are currently in the process of ...
Apr 10, 12:49 AM
Payouts Disruption in Thailand
Started: Apr 9, 5:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BAY: All amount
TH_BBL: All amount
Apr 9, 7:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BAY: All amount
Apr 9, 5:00 PM
EWALLET SHOPEEPAY Philippines Disruption
Started: Apr 9, 4:42 PM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 33.884s
- First triggered at: 2026-04-10 00:40:29+08:00
We are currently in the proc...
Apr 9, 4:42 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 9, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 9, 4:09 PM
QR_CODE LINKAJA Indonesia Disruption
Started: Apr 9, 3:06 PM
identified
Dear Valued Customers,
We have detected issues with LINKAJA QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Indonesia
- Over 0.162% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will kee...
Apr 9, 3:06 PM
Payouts Disruption in Indonesia
Started: Apr 9, 2:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 10000
Apr 9, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
CIMB: above 250000001
Apr 9, 2:01 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 8, 7:39 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 25.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-09 02:37:12+07:00
We are currently in the process of ...
Apr 8, 7:39 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 8, 4:59 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 8, 4:59 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 8, 4:58 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 25.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-08 23:56:12+07:00
We are currently in the process of ...
Apr 8, 4:58 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 8, 4:10 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 8, 4:10 PM
EWALLET GOPAY Indonesia Disruption
Started: Apr 8, 3:24 PM
identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 18.20% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-08 22:16:12+07:00
We are currently in the process of ...
Apr 8, 3:24 PM
Payouts Disruption in Philippines
Started: Apr 8, 2:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_MET: 1-50000
Apr 8, 2:40 PM
Payouts Disruption in Thailand
Started: Apr 7, 6:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_SCB: All amount
Apr 7, 6:40 PM
PAYLATER KREDIVO Indonesia Disruption
Started: Apr 7, 6:08 PM
identified
Dear Valued Customers,
We have detected issues with KREDIVO PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime...
Apr 7, 6:08 PM
Payouts Disruption in Thailand
Started: Apr 7, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_SCB: All amount
Apr 7, 5:10 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 7, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 7, 4:08 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 7, 3:53 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 7, 3:53 PM
Payouts Disruption in Indonesia
Started: Apr 7, 3:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-1000000000
Apr 7, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Apr 7, 3:40 PM
VIRTUAL_ACCOUNT BJB Indonesia Disruption
Started: Apr 7, 2:24 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 7, 2:24 PM
BCA VA Sprint Disruption
Started: Apr 7, 9:10 AM
identified
Dear Valued Customers,
We have detected issues with BCA Virtual Account via Sprint services due to disruptions on our partner’s end.
Impact:
• Virtual account creation may experience disruptions
• Payments via virtual account may also be affected
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident until our partner provides further updates:
• Advise your payers to use alternative payment channels
We apologize for the inc...
Apr 7, 9:10 AM
EWALLET SHOPEEPAY Philippines Disruption
Started: Apr 7, 4:28 AM
identified
Dear Valued Customers,
We have detected issues with SHOPEEPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on SHOPEEPAY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 15 minutes with latency up to 61.073s
- First triggered at: 2026-04-07 12:26:29+08:00
We are currently in the proc...
Apr 7, 4:28 AM
Payouts Disruption in Indonesia
Started: Apr 6, 9:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
Apr 6, 9:30 PM
VIRTUAL_ACCOUNT VPB Vietnam Disruption
Started: Apr 6, 6:55 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT VPB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Apr 6, 6:55 PM
EWALLET DANA Indonesia Disruption
Started: Apr 6, 5:19 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
Apr 6, 5:19 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 6, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 6, 4:09 PM
Payouts Disruption in Indonesia
Started: Apr 6, 3:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Apr 6, 3:20 PM
EWALLET PAYMAYA Philippines Disruption
Started: Apr 6, 12:58 AM
identified
Dear Valued Customers,
We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on PAYMAYA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated a...
Apr 6, 12:58 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 5, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 5, 4:09 PM
QR_CODE LINKAJA Indonesia Disruption
Started: Apr 4, 6:58 PM
identified
Dear Valued Customers,
We have detected issues with LINKAJA QR_CODE payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on QR_CODE for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Indonesia
- Over 0.111% of requests in the last 15 minutes have been affected
We are currently in the process of investigating and will kee...
Apr 4, 6:58 PM
DIRECT_DEBIT BPI Philippines Disruption
Started: Apr 4, 4:56 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize ...
Apr 4, 4:56 PM
Payouts Disruption in Philippines
Started: Apr 4, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 4, 4:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 4, 4:07 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 4, 4:07 PM
Payouts Disruption in Philippines
Started: Apr 4, 7:40 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_PAYMAYA: 1-50000
Apr 4, 7:40 AM
Payouts Disruption in Philippines
Started: Apr 3, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: All amount
Apr 3, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 3, 5:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: 1-50000
Other banks and Ewallets: 1-50000
Apr 3, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 3, 4:00 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 3, 3:40 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 3, 3:40 PM
Payouts Disruption in Indonesia
Started: Apr 3, 3:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Apr 3, 3:20 PM
Over-The-Counter MLHUILLIER Philippines Disruption
Started: Apr 3, 2:02 AM
identified
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) MLHUILLIER payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) MLHUILLIER cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Apr 3, 2:02 AM
QR_CODE XENDIT Indonesia Disruption
Started: Apr 2, 11:46 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
Apr 2, 11:46 PM
Payouts Disruption in Thailand
Started: Apr 2, 7:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts to the following THB destinations due to system issues with our partner.
TH_BBL: All amount
Apr 2, 7:50 PM
Payouts Disruption in Philippines
Started: Apr 2, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 7:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 7:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 6:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_SEC: above 50001
Apr 2, 6:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 6:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 5:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Apr 2, 4:30 PM
Payouts Disruption in Indonesia
Started: Apr 2, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
MANDIRI: All amount
Apr 2, 4:20 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 2, 4:10 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 2, 4:10 PM
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Started: Apr 2, 4:04 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Apr 2, 4:04 PM
Payouts Disruption in Indonesia
Started: Apr 2, 3:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Apr 2, 3:20 PM
EWALLET DANA Indonesia Disruption
Started: Apr 2, 12:07 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 10 minutes with latency up to 21.133s
- First triggered at: 2026-04-02 19:05:28+07:00
We are currently in the process of inv...
Apr 2, 12:07 PM
Over-The-Counter CEBUANA Philippines Disruption
Started: Apr 2, 9:46 AM
identified
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) CEBUANA payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) CEBUANA cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take ...
Apr 2, 9:46 AM
QR_CODE QRPH Philippines Disruption
Started: Apr 2, 3:38 AM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on QRPH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we l...
Apr 2, 3:38 AM
Payouts Disruption in Philippines
Started: Apr 1, 7:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Apr 1, 7:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_RCBC: 1-50000
PH_SEC: above 50001
Apr 1, 7:10 PM
Payouts Disruption in Philippines
Started: Apr 1, 5:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_RCBC: 1-50000
Apr 1, 5:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Apr 1, 4:09 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Apr 1, 4:09 PM
Payouts Disruption in Indonesia
Started: Apr 1, 3:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Apr 1, 3:20 PM
VIRTUAL_ACCOUNT BRI Indonesia Disruption
Started: Apr 1, 3:25 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Apr 1, 3:25 AM
Virtual Account Creation and Update Disruption
Started: Apr 1, 3:23 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 3:30 AM
investigating
We are receiving reports of increased latency for creating and updating virtual accounts. We are currently investigating.
Apr 1, 3:23 AM
EWALLET PAYMAYA Philippines Disruption
Started: Apr 1, 2:13 AM
identified
Dear Valued Customers,
We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 11.60% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-01 10:10:19+08:00
We are currently in the process o...
Apr 1, 2:13 AM
VIRTUAL_ACCOUNT BRI Indonesia Disruption
Started: Apr 1, 12:05 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Apr 1, 12:05 AM
March 2026
Payouts Disruption in Indonesia
Started: Mar 31, 10:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BRI: 1-9999, above 100000001
Mar 31, 10:40 PM
QR_CODE XENDIT Indonesia Disruption
Started: Mar 31, 4:39 PM
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
Mar 31, 4:39 PM
EWALLET DANA Indonesia Disruption
Started: Mar 31, 4:39 PM
identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we lea...
Mar 31, 4:39 PM
QR_CODE QRPH Philippines Disruption
Started: Mar 31, 4:23 PM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on QRPH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we l...
Mar 31, 4:23 PM
VIRTUAL_ACCOUNT WOORI Vietnam Disruption
Started: Mar 31, 4:03 PM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT WOORI creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer ser...
Mar 31, 4:03 PM
Payouts Disruption in Philippines
Started: Mar 31, 3:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Mar 31, 3:30 PM
Payouts Disruption in Indonesia
Started: Mar 31, 12:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-4999, above 250000001
Mar 31, 9:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
Mar 31, 6:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: All amount
Mar 31, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-1000000000
BNI: All amount
Mar 31, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Mar 31, 2:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
Mar 31, 12:20 PM
Payouts Disruption in Indonesia
Started: Mar 31, 10:40 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-4999, above 250000001
Mar 31, 10:40 AM
PAYLATER BILLEASE Philippines Disruption
Started: Mar 31, 5:04 AM
identified
Dear Valued Customers,
We have detected issues with BILLEASE PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantim...
Mar 31, 5:04 AM
QR_CODE QRPH Philippines Disruption
Started: Mar 31, 4:47 AM
identified
Dear Valued Customers,
We have detected issues with QRPH QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on QRPH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we l...
Mar 31, 4:47 AM
VIRTUAL_ACCOUNT WOORI Vietnam Disruption
Started: Mar 31, 3:51 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT WOORI creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer ser...
Mar 31, 3:51 AM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Mar 30, 3:28 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Mar 30, 3:28 PM
Payouts Disruption in Philippines
Started: Mar 30, 2:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
Mar 30, 2:10 PM
BNI Virtual Account Payment Callback Disruption
Started: Mar 30, 11:13 AM
identified
Dear customers,
We have detected an issue with BNI Virtual Account payments. We are currently working with our channel partner to resolve this incident and will monitor the progress. In the meantime, please anticipate delays in receiving callbacks for BNI for some VA payments.
Mar 30, 11:13 AM
Payouts Disruption in Indonesia
Started: Mar 29, 6:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 31, 5:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 31, 4:10 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 31, 4:00 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 10:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Mar 30, 9:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 9:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Mar 30, 6:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Mar 30, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-250000000
MANDIRI: 5000-250000000
PERMATA: All amount
Other banks and Ewallets: 5000-250000000
Mar 30, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 3:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
PERMATA: 1-4999, above 250000001
Mar 30, 3:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 9:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 8:10 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 7:41 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 6:43 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 6:30 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 3:43 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 5000-9999, 100000001-250000000
Mar 30, 3:31 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 3:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Mar 30, 3:10 AM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 30, 2:40 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 29, 10:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Mar 29, 9:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 29, 9:01 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Mar 29, 6:30 PM
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
Started: Mar 29, 4:08 PM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Mar 29, 4:08 PM
Payouts Disruption in Indonesia
Started: Mar 29, 4:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 10000-50000000
Mar 29, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-250000000
Mar 29, 4:00 PM
Payouts Disruption in Indonesia
Started: Mar 29, 8:20 AM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Mar 29, 8:20 AM
Payouts Disruption in Indonesia
Started: Mar 28, 9:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001
Mar 28, 9:40 PM
Payouts Disruption in Philippines
Started: Mar 28, 9:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Mar 28, 9:20 PM
Payouts Disruption in Indonesia
Started: Mar 28, 6:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Mar 28, 8:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Mar 28, 6:00 PM
Payouts Disruption in Philippines
Started: Mar 28, 4:20 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Mar 28, 5:10 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 28, 5:00 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Mar 28, 4:50 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: All amount
Mar 28, 4:40 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
Mar 28, 4:30 PM
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 28, 4:20 PM
February 2026
Indonesia Virtual Account BSS Disruption
Started: Feb 22, 5:13 AM
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BSS payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Feb 22, 5:13 AM
January 2026
DIRECT_DEBIT RCBC Philippines Disruption
Started: Jan 15, 11:26 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize...
Jan 15, 11:26 AM
DIRECT_DEBIT PNB_ONLINE_BANKING Philippines Disruption
Started: Jan 2, 8:53 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT PNB_ONLINE_BANKING payments due to disruption on our partner's end.
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Jan 2, 8:53 AM
August 2025
DIRECT_DEBIT LANDBANK_ONLINE_BANKING Philippines Disruption
Started: Aug 16, 9:57 AM
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT LANDBANK_ONLINE_BANKING payments due to disruption on our partner's end.
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Aug 16, 9:57 AM
May 2025
Disbursement to Alipay Philippines (PH_APY) unavailable
Started: May 15, 9:14 AM
monitoring
We received notification that Alipay Philippines (PH_APY) has disabled receiving transfers on Instapay. This means disbursement to PH_APY will fail.
We will update once they have re-enabled instapay
May 15, 9:14 AM