Payouts Disruption in Indonesia
Incident Lifecycle
Affected Components
Disbursement - BSI
Disbursement - Permata
Disbursement - Other Indonesia banks and E-Wallets
Remittance Payouts
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Aug 24, 2026 at 10:30 PM UTC
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