Current answer
WeVideo experienced a minor incident: Application unresponsive caused by a DB CPU spike. ServiceAlert observed recovery on Aug 26, 2026.
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Incident Lifecycle
Affected Components
API
Website
Web app
Rendering service
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 26, 2026 at 2:02 PM UTC
Identified
We are continuing to work on a fix for this issue.
Aug 26, 2026 at 1:59 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 26, 2026 at 1:52 PM UTC
Investigating
We are currently investigating the issue
Aug 26, 2026 at 1:24 PM UTC
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