PlayPosit Temporarily Unavailable for Urgent Security Maintenance
View the provider incident record →Current answer
WeVideo experienced a major incident: PlayPosit Temporarily Unavailable for Urgent Security Maintenance. ServiceAlert observed recovery on Oct 21, 2026.
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Incident Lifecycle
Affected Components
Web app
PlayPosit
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 21, 2026 at 2:57 PM UTC
Monitoring
Our PlayPosit servers are back online and fully operational.
We temporarily took the PlayPosit servers offline for a short time earlier today to apply a critical PHP patch. This was precautionary in nature, and applied to protect your security and privacy above all else.The issue is completely resolved, and our team is continuously monitoring our systems as well as support tickets. There is no evidence of any data breach or compromise.
Thank you for your patience & understanding.
We temporarily took the PlayPosit servers offline for a short time earlier today to apply a critical PHP patch. This was precautionary in nature, and applied to protect your security and privacy above all else.The issue is completely resolved, and our team is continuously monitoring our systems as well as support tickets. There is no evidence of any data breach or compromise.
Thank you for your patience & understanding.
Oct 21, 2026 at 2:56 PM UTC
Investigating
PlayPosit is temporarily offline while our team applies an urgent security update to our servers.
We are immediately addressing a recently disclosed vulnerability in PHP, a core component used by many web applications. During this maintenance window, access to PlayPosit—including logging in directly and launching activities via your LMS—will be unavailable. This impacts existing PlayPosit as well as any migrated PlayPosit customer to WeVideo where they rely upon content created prior to migration (newly created content in WeVideo is unaffected).
Please note that this is a proactive precautionary measure. There is no evidence that PlayPosit systems or user data have been compromised. All of your bulbs, classes, and student response records remain secure and will be fully available once service is restored.
We are working to complete this maintenance as quickly as possible and will post status updates as they become available. We sincerely apologize for any inconvenience or disruption this may cause to your school day.
We are immediately addressing a recently disclosed vulnerability in PHP, a core component used by many web applications. During this maintenance window, access to PlayPosit—including logging in directly and launching activities via your LMS—will be unavailable. This impacts existing PlayPosit as well as any migrated PlayPosit customer to WeVideo where they rely upon content created prior to migration (newly created content in WeVideo is unaffected).
Please note that this is a proactive precautionary measure. There is no evidence that PlayPosit systems or user data have been compromised. All of your bulbs, classes, and student response records remain secure and will be fully available once service is restored.
We are working to complete this maintenance as quickly as possible and will post status updates as they become available. We sincerely apologize for any inconvenience or disruption this may cause to your school day.
Oct 21, 2026 at 2:15 PM UTC
Investigating
PlayPosit is temporarily offline while our team applies an urgent security update to our servers. This update addresses a recently disclosed vulnerability in PHP, a core component used by many web applications. During this maintenance window, access to PlayPosit—including logging in directly and launching activities via your LMS—will be unavailable.
Please note that this is a proactive precautionary measure. There is no evidence that PlayPosit systems or user data have been compromised. All of your bulbs, classes, and student response records remain secure and will be fully available once service is restored.
We are working to complete this maintenance as quickly as possible and will post status updates as they become available. We sincerely apologize for any inconvenience or disruption this may cause to your school day.
Please note that this is a proactive precautionary measure. There is no evidence that PlayPosit systems or user data have been compromised. All of your bulbs, classes, and student response records remain secure and will be fully available once service is restored.
We are working to complete this maintenance as quickly as possible and will post status updates as they become available. We sincerely apologize for any inconvenience or disruption this may cause to your school day.
Oct 21, 2026 at 1:31 PM UTC
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