2026-10-23 - EMEA - ThreatSync delays in incident persistence
View the provider incident record →Current answer
WatchGuard Technologies experienced a minor incident: 2026-10-23 - EMEA - ThreatSync delays in incident persistence. The provider currently marks this incident Identified.
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Incident Lifecycle
Affected Components
Incident Persistence:::EMEA
Incident Timeline
Identified
We are continuing to actively work on resolving the incident persistence issue, and recovery efforts remain ongoing. We are closely monitoring the situation and working toward full recovery. We will post our next update on October 24 at 6:30 UTC, if not sooner. Thank you for your continued patience and understanding.
Oct 24, 2026 at 2:46 AM UTC
Identified
We are continuing to actively work on the incident persistence issue, and recovery efforts are ongoing. We are closely monitoring progress and working to restore normal operation. We will provide our next update in 4 hours, if not sooner. Thank you for your continued patience.
Oct 23, 2026 at 10:46 PM UTC
Identified
A fix has been implemented and we are monitoring recovery to ensure incident persistence returns to normal. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
Oct 23, 2026 at 9:06 PM UTC
Identified
We are continuing to work on resolving the delays affecting incident persistence. We will provide our next update in 2 hours, if not sooner. Thank you for your patience.
Oct 23, 2026 at 7:25 PM UTC
Identified
We have identified the cause of the delays affecting incident persistence and are working to mitigate the issue. Incident data may be delayed in appearing in the UI. We will provide our next update in 60 minutes, or sooner. We apologize for any impact this may have had on you or your customers.
Oct 23, 2026 at 6:19 PM UTC
Investigating
We are investigating delays in incident persistence. Once we determine the impact and scale of these we'll post our next update in 60 minutes, if not sooner.
Oct 23, 2026 at 5:03 PM UTC
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