2026-10-14 - GLOBAL - DNSWatch v1 portal is not accessible
View the provider incident record →Current answer
WatchGuard Technologies experienced a minor incident: 2026-10-14 - GLOBAL - DNSWatch v1 portal is not accessible. ServiceAlert observed recovery on Oct 14, 2026.
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Incident Lifecycle
Affected Components
Administration:::GLOBE
Dashboard:::GLOBE
Blackhole:::GLOBE
Console:::GLOBE
Content Filtering:::GLOBE
Protection:::GLOBE
Firebox Registrations:::GLOBE
Incident Timeline
Monitoring
The DNSWatch v1 portal is coming back online following remediation by our engineering team. We are monitoring the service to ensure that access is fully restored and the portal remains stable. We apologize for the inconvenience and will provide our next update within 30 minutes, or sooner if further information becomes available.
Oct 14, 2026 at 11:19 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 14, 2026 at 11:16 PM UTC
Investigating
We're continuing to investigate the issue preventing customers from accessing the DNSWatch v1 portal at dnswatch.watchguard.com. Users may encounter HTTP 500 errors when attempting to load the portal. Our teams are actively investigating and working to restore normal access. We apologize for the inconvenience and will provide our next update within 2 hours, or sooner if additional information becomes available.
Oct 14, 2026 at 11:03 PM UTC
Investigating
We're investigating an issue preventing customers from accessing the DNSWatch v1 portal at dnswatch.watchguard.com. Users may encounter HTTP 500 errors when attempting to load the portal. Our teams are investigating the issue and working to identify the cause. We apologize for the inconvenience and will provide another update within 60 minutes, or sooner if additional information becomes available.
Oct 14, 2026 at 10:02 PM UTC
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