USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network
View the provider incident record →Current answer
Vonage experienced a minor incident: USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network. ServiceAlert observed recovery on Oct 9, 2026.
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Incident Lifecycle
Affected Components
SMS North America
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 9, 2026 at 12:30 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 9, 2026 at 12:30 AM UTC
Investigating
We have been notified by our suppliers about SMS degradation to the Verizon network.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Oct 8, 2026 at 8:07 PM UTC
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