Current answer
Vonage experienced a minor incident: Brazil SMS - Delivery Degradation affecting Claro. ServiceAlert observed recovery on Sep 25, 2026.
Looking for an update now? Check the current status, or follow Vonage for future changes.
Incident Lifecycle
Affected Components
SMS Latin America
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 25, 2026 at 6:25 AM UTC
Investigating
Please be informed that we are currently observing SMS delivery degradation towards Claro Brazil.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Sep 25, 2026 at 3:54 AM UTC
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