USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks
View the provider incident record →Current answer
Vonage experienced a minor incident: USA SMS - Delivery degradation affecting a subset of Short Codes sending towards US Networks. ServiceAlert observed recovery on Sep 8, 2026.
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Incident Lifecycle
Affected Components
SMS North America
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 8, 2026 at 9:16 PM UTC
Investigating
We have observed an issue impacting SMS messages from a subset of short Codes to US networks. You might experience missing or delayed inbound and outbound SMS and delivery receipts for a subset of short Codes sending to US Networks.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Sep 8, 2026 at 7:34 PM UTC
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