France Silent Authentication - Service degradation affecting the Bouygues Telecom network
View the provider incident record →Current answer
Vonage experienced a minor incident: France Silent Authentication - Service degradation affecting the Bouygues Telecom network. ServiceAlert observed recovery on Sep 14, 2026.
Looking for an update now? Check the current status, or follow Vonage for future changes.
Incident Lifecycle
Affected Components
Verify SilentAuth Europe
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 14, 2026 at 2:03 PM UTC
Investigating
Our Partner has confirmed the issue is at the end operator side, and they are still investigating the issue at their end, as soon as we get more details we will be sharing accordingly.
If you have any questions or concerns, please contact api.support.vonage.com
If you have any questions or concerns, please contact api.support.vonage.com
Sep 14, 2026 at 11:38 AM UTC
Investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Sep 12, 2026 at 11:01 AM UTC
Was your business affected by this Vonage outage?
Follow Vonage and route available status alerts to email or a team channel.