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Canada Silent Authentication - Service degradation affecting Rogers Network

Minor Impact Resolved Duration: 8m September 18, 2026
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Current answer

Vonage experienced a minor incident: Canada Silent Authentication - Service degradation affecting Rogers Network. ServiceAlert observed recovery on Sep 18, 2026.

Official Vonage status page Current Vonage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Verify SilentAuth North America

Incident Timeline

Investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Rogers Network in Canada.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
Sep 18, 2026 at 2:41 AM UTC
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