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France Silent Authentication - Service degradation affecting Bouygues Telecom

Minor Impact Resolved Duration: 1h 58m August 29, 2026
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Current answer

Vonage experienced a minor incident: France Silent Authentication - Service degradation affecting Bouygues Telecom. ServiceAlert observed recovery on Aug 29, 2026.

Official Vonage status page Current Vonage status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Verify SilentAuth Europe

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Aug 29, 2026 at 10:09 AM UTC
Investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Aug 29, 2026 at 8:26 AM UTC
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