United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers
View the provider incident record →Current answer
Vonage experienced a minor incident: United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers. ServiceAlert observed recovery on Sep 23, 2026.
Looking for an update now? Check the current status, or follow Vonage for future changes.
Incident Lifecycle
Affected Components
SMS Europe
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 23, 2026 at 2:53 PM UTC
Investigating
We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
Sep 23, 2026 at 10:57 AM UTC
Was your business affected by this Vonage outage?
Follow Vonage and route available status alerts to email or a team channel.